Menu
CashNetUSA / CNU Online Holdings
CashNetUSA / CNU Online Holdings Customer Service Phone, Email, Contacts

CashNetUSA / CNU Online Holdings
reviews & complaints

www.cashnetusa.com
www.cashnetusa.com

Learn how the rating is calculated

4.0 260 Reviews

CashNetUSA / CNU Online Holdings Complaints Summary

35 Resolved
59 Unresolved
Our verdict: Engaging with CashNetUSA / CNU Online Holdings, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for CashNetUSA / CNU Online Holdings has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of CashNetUSA / CNU Online Holdings. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CashNetUSA / CNU Online Holdings reviews & complaints 99

Filter reviews by rating
5
164 reviews
4
0 review
3
1 review
2
1 review
1
0 review
Sort by:

Newest CashNetUSA / CNU Online Holdings reviews & complaints

ComplaintsBoard
D
8:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

CashNetUSA / CNU Online Holdings - Fraud collections

I have received several calls from people claiming to be officers calling to inform me of a lawsuit that has been filed against my name and SS# for an internet loan from CashnetUSA. All of the calls come from FL, WA. or NY and all from foreigners that don't speak English well enough to understand them. I have contacted a couple back afater several call...

Read full review of CashNetUSA / CNU Online Holdings and 4 comments
ComplaintsBoard
L
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashNetUSA / CNU Online Holdings My social security number

Hi, I just checked my voice mail on my cell phone, and I got a message from this guy (Indian decent) stating that his name was officer roger johnson and he was investigating my social security number. He actually left, on this message, my full social security number and my complete address. He said that my #ss is blocked by the us government and that I need to call him back, because I am in danger and I need to hurry up, before something happens to me. I google the number [protected], then low and behold the number is from cash net usa. I don't know what to do. Is this illegal, should I try to press some charges on these people. Suppose the cell phone number they called wasn't mine? He left all my personal information on an answering machine. Help concerned for my safety (Lol) that's what he said.

Read full review of CashNetUSA / CNU Online Holdings and 7 comments
Hide full review
7 comments
Add a comment
P
P
Polizzi
, US
Apr 16, 2013 1:41 pm EDT

I have a guy also claiming he is Daniel something rather says he is an officer of the government and he is trying to help me settle my case out of court. What a scam he also called my work number threatening me if I dont hurry I am going to jail Ha
his number, Is [protected]
I dont eben have a deposit by this company and he is saying I wont pay back, , , Ha pay back what.
He is answering his phone still, I told him we know who he is and we will be seeing him soon
Dave

C
C
cossette
, US
Aug 11, 2011 6:38 am EDT

I would definately press charges the thing that scares me is they have everyones ss# and phone numbers and places of employment how do they get this stuff

T
T
Tuareg
, NZ
Oct 14, 2010 3:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

If I were you guys, I would go to the police and report it. You are all being scammed and also being scared into doing something that is illegal. Go to the police and make a complaint. It is a serious matter and I would not let it pass by. That is really really truly shocking and amazing that scammers would go to such extent to get all that info and then harrasse and threatened you all.

Get a group going and get all the info together, and go to the police and tell them what has been happening. I am amazed that your info is readily available and I would take the threats seriously enough.

Hope that helps

Tuareg

M
M
MozaLiza
Staunton, US
Oct 13, 2010 1:34 am EDT

The number that was used to reach me was [protected]. A woman left a voice mail message stating that "things would go badly" unless my lawyer or I called back and delt with the information regarding my case.
Oddly, when I called back she herself wasn't available. The guy I talked with( lawyer assistant), said that I would be sued on Oct. 15, 2010. Through the course of the conversation it turned into Oct 13, 2003. The location was Ca at first then changed to Alabama, then to Co. ( ?) He gave me my "case number", but was willing to delay having the laywer go to the court house and file these charges against me. He transfered me to accounting (dialed numbers in my ear and passed the phone to someone else)and it could all be taken care of today IF I sent...$600 --a cut of the $947.36 that I owed. But it HAD to be by Visa or Mastercard. I explained that I didn't have one and the woman yelled for me to go get one from Walmart and fax her the info from my card. She was suggesting Western Union until someone in the background yelled at her.
I also would have to make a copy of my driver's lic for proof of my billing address. (?)

D
D
Deemun
Lynn, US
Jun 25, 2010 3:47 pm EDT

I received the same phone call [protected] name James Taylor called my cell phone a work number. threatedned my social security number and my other personal info same indian accent caled my work and said his name was Dan ahd told me there was a complaint put in against me.

C
C
cwolf
Waxhaw, US
Jun 23, 2010 1:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

me too, the EXACT same one. same THICK accent but # was [protected], name Jack Fernadez. had same information on myself, threatened my social and left messages on both my cell and work number. Please keep me posted on what you find out. This is ridiculous!

W
W
woogie
, US
Jun 23, 2010 12:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received the EXACT same phone call, however from a different number. Ronnie Black [protected] was this man's name. THICK Indian accent. Called me at work, asked to speak to me, and then spouted off all my personal info. Also, left my info on my work voicemail...HELLO! He threatened my ss# was now blocked by the US govt, however I'm trying to find how that is even possible. I have no documentation of this, and Mr. Black refused to even send me an email until I pay him. Seriously? I wouldn't even confirm he had the correct or incorrect ss#. He then proceeded to tell me he "knows where I live" and "where i work"... I said "GREAT, then you should have no problem getting me the documentation", and hung up!

ComplaintsBoard
S
1:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Scam phone call

I have been noticing that [protected] has been appearing on my cell phone and home number. I also received a message at work that someone named Mike Walker called from the same number. Well I got a call this afternoon from a man with a thick Indian accent claiming to work for Financial Crimes Investigations and that he was calling to inform me of a financial complaint. He said that the company he was investigating for claims that I owe them money and that I needed to settle payment now or be taken to court. I asked him what he was talking about because I didn't owe anyone any money. He just repeated his script. I then asked what the name of the company was and he said it was Cash Net USA, an online advance loan company. I told him that I did not know what he was talking about and that he had the wrong person. He then preceded to tell me the last four of my SSN, and my full name. I told him that I did not care what information that he had, that I was not going to pay anything until they could prove that I had signed for a loan. I asked him if he had documentation that I signed for the loan. He said that he could not send me the documentation until I paid him in full. I told him that I was not paying a dime until someone could prove to me that I owed money; and so until then, he needed to stop calling my job, stop calling my home, and stop calling my cell phone. He tried to state his case, but I just hung up on him.

Read full review of CashNetUSA / CNU Online Holdings and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
J
J
jm rigs 123
Dunlap, US
Jun 27, 2011 4:38 am EDT

this man called my husband and told him that he had to pay 480.00 dollars or he will go to jail . And had him all upset that he was going to jail if he didnt pay it . That he could go to walmart and get a walmart card and send him a 160.00 dollars ever 2 weeks . and he name was steve johnson he said so be award of these people that do this to us .and he was a indian taling man to . so watch these people when they call you make sure that it is real. god bless you all.

S
S
scaredwoman
Milledgeville, US
Jan 17, 2011 5:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

same is happening to me(ga resident)

ComplaintsBoard
A
7:03 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Scam

am going through the same thing. These sounds like Indian people(one who's name is Richard Simpson, Jason Anderson and James Wilson) have been calling me at work as saying that unless I gave them $675 they were going to take me to court and arrest me. I wanted to know all the inforamtion about the company and the name of the law firm but all they kept giving me was that their name is The department of Law and Investiagation. I tried to reverse lookup all the numbers and each number that i looked up was from a different part of the US.The parent company name is Cash Advance Mutual. These people have all my information SSN, banking account info, address, phone numbers, drivers license info, EVERYTHING. I plan on closing my checking account out this week and changing my number, because of the harring calls. Any advice any one has for me about what addtional steps I can take I would be greatful. Anyone else beware of these phone numbers [protected] (jason Anderson-with a thick indian accent) [protected] (James Wilson- with a thick indian accent) and Richard Simpson [protected]( also with a thick indian accent)

Read full review of CashNetUSA / CNU Online Holdings and 51 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
51 comments
Add a comment
B
B
blackie55
, US
Feb 03, 2016 10:04 am EST

I received another email from this company said that I need to paid money I apply from them. This is scams this email I received today 2/3/2016

ACS Inc is another one that calling and send e-mail that you need to paid money that they give you.

R
R
rose0927
sonora, US
Nov 14, 2012 10:55 am EST

This happened to me yesterday sayin I had a payday loan online and I checked my records and I never recived any money from Advance Cash Mutual. They threatened me over 400.00 if I didn't pay with western union or a green dot card they would file a federal warrant and have me arrested I ave blocked there number and informed my work to not give them any information I filed a complaint with the attorney generals office and the sherriffs department in my town who these people also tried to scam I also sent there bogus documentation to my attorney and he also said its a scam. Thats it illegal what they are doing. DONT GIVE THESE PEOPLE ANY MONEY THEY ARE SCAMMERS AND THEY ARE ALL OVER THE INTENET

C
C
Concerned about these short term loans
Cleveland, US
Dec 28, 2011 10:22 am EST

I see many complaints about payday loan or those short term cash advace companies like "Cashnet USA". I would like to fight back but there are strength in numbers. If any one is interesting in passing a petition of some sort and send to state authorities, legislatures, etc we can take chage. If you feel you can fight on your own its certainly your choice but I have a better Idea I believe and am willing to do all the work but we need hundreds or thousands of dissatisfied people who where either mislead or had an emergency with no time to read a 40 page contract, lets take action. If you interested respond to this post. To be perfectly frank im not sure the reason matters as much as the fact the companies are money pushers and charge ridicules fees, interest rates, etc. There is much legislation and litigation against these Co but if people only express their concerns individually it will take a lot of time if ever to get any results. Quote: "all it takes for tariny to provale is good people to do nothing" Im sure your good people so lets get together and display that there is power in numbers. As I said, if any interest respond, if not, interest ill go it alone, iv done it before when see people being hurt but either way I will not be intimidated by people who take advantage of a persons misfortune. Just call me "concerned" and im willing to help.

R
R
Rbeinlein
Louisville, US
Aug 18, 2011 2:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a threaten emai from this company as well. Threating to take me to court, contacting my employment and having me locked up. I replied telling this Stephen Rogers that I never received any funds from this company nor did I know what he was talking about, that he needed to forward me some kind of documentation. And the meantime I had forward his threatening email to my bankrupcy attnorey. Stephen Rogers then forwarded me this document that didnt look legit which they included a statement in there that read "UNDER CHAPTER 7 AND 11, BANKRUPTCY WILL NOT WORK. WE ARE SENDING YOU THE DOCUMENTATION PROOF OF YOUR LOAN. WE ARE SENDING YOU THE CONSUMER LOAN AGREEMENT BETWEEN YOU AND THE COMPANY. THIS AGREEMENT IS DIGITALLY SIGNED BY YOU AND IS THE STRONGEST PROOF TO PROVE YOUR LOAN. PLEASE READ THIS AGREEMENT CAREFULLY AND REPLY AS BACK REGARDING YOUR INTENTIONS OF PAYING THIS LOAN OFF". He is telling the entire cost for this law suit is $5468.89 which is excluding loan amount, attorney's fees, and the interest charges. This is all from a supposely loan amount of $300. Should I be concerned.

L
L
LKinCO
Palmer Lake, US
Jul 20, 2011 7:56 pm EDT

I just received a phone call from these people this is the 2nd time in about a week, different numbers though. The first number was out of Texas, this one out of California. I live in Colorado and have reported both numbers to the Attorney General's office in Texas, Colorado and California. I suggest everyone do the same; you can do it online very easily. Let’s put these people out of business.
My guy said he was from the Department of Crime and Prevention. He said the loan was with Advance Cash Mutual. He also had all my personal information, last 4 of my SSN, bank information and where I work and my email address. I would really like to know how he got all this information. I just kept grilling him, asking him for the phone number of Advance Cash Mutual and other questions. He said he was not allowed to give me their phone number. He finally gave up and hung up on me. I will be filing another complaint to the Attorney Generals office.

T
T
Tracy PA
, US
Jun 01, 2011 5:14 pm EDT

I am having the same issues. They call repeatedly and now I got a letter in my email stating they are taking me to court. This is absolutely absurd. They called me 11 times in a matter of 3 minutes one day!

S
S
Snowcats95
Eugene, US
May 19, 2011 6:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Beware! In addition to phone calls, I have received an email from these people. First, a Josie Melon called from phone number [protected] saying she was with Untied States National bank and there was a lawsuit filed against me for non-payment of a payday loan. I never took out a payday loan so I knew this was a scam right off the bat. She said she was going to file the suit in New York County court (funny, I never even traveled past Texas in my whole life, and I'm on the West Coast). I then hung up and never answered calls from that number again. Then I get a call from [protected]. It was Josie now saying she was from my employer! I hung up and reported the calls to the local police. Funny, but the calls stopped. But just today I get an email from Josie Melon, now with Cash Advance Mutual threatening me with the lawsuit again. Game on, then. I reported this to the IC3 site and replied to Ms. Melon that she cease contact and I reported her to my local police and IC3 and will report her to the FBI if this keeps up. These people need to be stopped!

M
M
misty50
Quincy, US
May 12, 2011 10:34 pm EDT

I just receved a call from this place and hung up with them and called my bank. My bank looked all my bank statments from months before up to two months after and nothing deposited in my account imagine that they are a FRAUD! do not give them any info investigate first! I am very angry that something hasnt been done to these scams yet!

J
J
Jacquelynn O'Malley
Phenix City, US
May 06, 2011 11:45 pm EDT

I am going through the same thing. I got multiple phone calls, with being given multiple telephone numbers to call back. The last guy that contacted me was named Leo Fernandez he claimed to part of the Law and Ivestigation department of Frank E Johnson Law Firm. His personal line is [protected], the number he called from came up on caller id as Frank Main CA [protected], I asked for their address and they gave me this 800 West Broadway St. Old Bay View Cemetary Cordus, Christi Texas 28401. I have had numerous voicemails from them the last voice mail was from something Jenkins ext. [protected] with cyber crimes Investigation Department with telephone number [protected], with the same content as all the rest. Criminal charges have been taking out on my name and social security number. I believe they are also linked to a company claiming to be Quick Cash with Ryan Pierson/Watson, John Smith [protected] ext. 91834 the name Michael was also given with this one. I was also contacted by a Steve Nelson from Quick Finance wanting to give me a loan through Western Union [protected], I think all these people/companies are related some how. I was given the number [protected] for Advance Cash Mutuals, from Leo Fernandez. They have threatened me the same way going to court, going to arrest me, make me loose my job and ruin my reputation. They have all my personal information and they wont stop calling. I am going to file a police report as well as speak with a lawyer. I have already reported everything to the Governement Fraud department, it does take a long time to talk to someone but everyone needs to make a report so they can gather all information to shut them down. DONT GIVE THESE PEOPLE ANYTHING!

O
O
oldskoolb34
Philadelphia, US
May 06, 2011 1:29 am EDT
Verified customer This comment was posted by a verified customer. Learn more

this has happened to me 4 times and i only paid once before i saw this report. i am feed up with this i refuse to pay again im done. i check my credit report and no loans are on it so they are liars!

ComplaintsBoard
S
9:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Harassment/fraud

Wow, I had no idea there were so many people out there who have suffered at the hands of this company. I got a call in my work place this Monday where this guy claimed to be an attorney and said they were filing paper work with my local sheriff department so they can issue a warrant out for my arrest! Now I am not to familiar with debt law or debt collectors. I asked this person what this was about, he says I took out a payday loan with cashnet and that I never paid it back. I have taken payday loans out before but through my lending companies in my own state, but I was still not sure. I have an anxiety disorder for which I take med's for and when he kept saying I was going to be arrested, the only thing that went through my mind was how do I resolve this until I get home to check my payday loan paper work for confirmation. They said I would be liable for 5000.00 for a 300.00 loan. However I could pay 1500.00 and avoid them from filling against me for fraud and have an arrest warrant against me. At this point I was mentally distraught and I wasn't thinking straight, I gave them my debit card and authorized them to debit 503.00 (I know incredibly stupid). After I had calmed down and spoke with my manager who almost called an ambulance, I found out what they did was just a scare tactic. These people did not sound like they were from here, they sounded like east Indians. I had asked them to fax me documentation of communication and payday loan papers, they said they would send that to me in 5 days. I finally called them back the same day on my lunch break at he number they gave me and said I need them to refund the money until I get the paper work. OMG! They then said in order to refund me, they will need my checking account info. I declined because I knew I can just cancel my debit card and have the charges reversed through my bank. Since Monday evening I have found out so much. Everything was illegal i.e., calling me at my place of work and threatening me with jail time. Also I never took out a payday loan with cashnet either. So I called my local police department for advise and filed an identity theft incident with my local police department as well. Also filed a complaint with the DFI and will be sending a letter to the attorney general.

They called my work place yet again today. I called them back, they said they wanted my fax number because they had documentation for me. I said great, I have filed and incident for identity theft and this documentation will be helpful to the police. After waiting for an hour and a half and not receiving the documentation I called them back. Spoke with a Scott Miller of course that is not his real name. I asked him why I had not received the documentation from them. He tells me, you want us to refund you the money right? I said I don't need you to do that, my bank is handling that for me. The threats then began and that phone call went from bad to worse. He said tomorrow I will be served at my work place, they will teach me a lesson. I advised him I filed fraud/identity them incidents with the police department and that they can do what they need to do on their end. I asked him to fax me the documentation for the loan over 10 times in course of our conversation, he basically refused. I was naive and extremely intimidated which led me to do something extremely foolish. After speaking with an officer at the local police dept, he set my mind at ease. The police don't issue arrest warrants nor do they go down to arrest people for payday loan debts. The company name that called me was called Mutual 21 and the number on my bank transaction was [protected]. I have been through hell this week and I finally have peace of mind because I know my facts. BEWARE OF PEOPLE WITH STRANGE ACCENTS CALLING YOU SAYING YOU OWE MONEY AND THREATENING YOU WITH JAIL TIME AND REPRESENTING CASHNET USA.

I hope this is helpful to other people and don't be bamboozled into doing what I did :(

Read full review of CashNetUSA / CNU Online Holdings and 5 comments
Update by Sam0578
Mar 26, 2010 8:32 pm EDT

Thank you Eric. I did call your fraud department today and the person I spoke with was extremely helpful and empathetic to my situation. She also sent me an e-mail with links to the FTC and the BBB. I have already filed complaints with the attorney general, the BBB, and the FTC.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
Saber1974
Beaverdam, US
Jul 14, 2014 1:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have almost the exact situation as above. However I have tract it down to a company they call themselves Hewitt and Associates and say they are hired by Cash Net USA. Thy have been calling my office and home saying they are delivering papers to me for my trial date. This is a lie, I have checked and their is now Warrant in Debt issued for me and only local Sheriff's can deliver them in Virginia. They have left messages for me to call [protected] ext. 351 speak to James Ryan. However the number they keep calling me from is [protected]. Even if I did have a debt to Cash Net USA I would refuse to pay any one that used these kinds of tactics and lies.

M
M
monster2009
Albuquerque, US
Oct 01, 2012 2:20 pm EDT

i have rec 10 calles today from [protected] they have called my work my boss and my hr telling them i will be going to jail for cashnet usa the other number calling in is [protected]. This company has called my uncle i have not spoke to in 30 years that has ms and my mother telling them they need to serve me with legal doc's. i told them send them to me and stop calling help anyone with this prople

B
B
baconsl
, US
Aug 23, 2011 6:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

People have contacted me and my mother-in-law but now they go by PCS. I looked up on the internet and did infact find PCS however the letters do not stand for the same thing...All I could make out from my call with "Dawayne Roth" was Public. He gave me a badge number. I told him not to call me again. I then contact Cashnetusa. I did have a outstanding debit that was paid through AIS. I also contacted AIS and confirmed the debt was paid. They are sending me a new letter stating that the outstanding debt is paid. I will fax that to Cashnet. I don't understand why they (Cashnet) does not come up with a better system. How do you continually have your system hacked? Sounds a little funny to me.

B
B
Becky A Weisenberger
Arcadia, US
Apr 12, 2010 3:20 pm EDT

Yes, I too, and my family are being harrassed by a 3rd party collection agency saying I have check fraud charges against me and I will be sued. Yikes, not good. After losing my father during all of this I told them to please do not contact my family-they did! I then proceed to call Cashnet and filed a complaint. They forwarded me to the Compliance Dept. The lady helped me greatly and I have since filed complaint to BBB and FTC. I did a reverso lookup and the 800# came back to a landline in Florida. So you scammers out there better watch out cause we are watching you now...

C
C
Compliance CashNetUSA
Chicago, US
Mar 26, 2010 2:52 pm EDT

Hello Sam0578,

Thank you bringing this to the attention of the CashNetUSA Compliance Department. My name is Eric Vazquez and I am the Compliance Manager for CashNetUSA.

On behalf of CashNetUSA, I sincerely apologize that you were contacted by a phony debt collector who is in no way affiliated with CashNetUSA.

We are aware of this scam and are actively investigating all complaints as well as cooperating with State and Federal Authorities.

The Better Business Bureau is aware of this phony debt collector scam and have issued consumer alerts warning about “phony debt collectors who are calling consumers nationwide and claiming that they have defaulted on a payday loan and will be arrested if they don’t pay immediately.” More information regarding this alert can be accessed at the following link.

http://www.bbb.org/us/article/widespread-harassment-from-phony-debt-collectors-raises-concerns-of-mass-data-breach-11792

Again, I am sorry that you were contacted by this phony collection ring. Should you receive any additional information about the phony collection ring, please call our Fraud Hotline at [protected].

Sincerely,

Eric Vazquez

ComplaintsBoard
F
9:33 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Fraudulent debits

I opened a loan with this company. I had problems with my bank account they were debiting from. i called them and asked them not to debit any money from the account and made alternate arrangements through moneygram to pay off my loan, which they agreed to. Well low and behold they tried to debit my account anyway. Becaus ethe funds were not there it caused a return back to them, even though they were not to debit this account as agreed to. Well all hell break loose onc ethis started, they have continued to try and debit this account even though I was paying them through moneygram. My bank account has now been hit with over 10 overdraft charges and is in the hole by almost $600.00. I called my bank to ask them to stop allowing CashNet to try and debit this account and they're telling me there is nothing they can do. This is so frustating because now I have to finish paying off this loan with CashNet and then try and clear my bank account for their unathorized debits. Can anyone tell me if this is legal?

Read full review of CashNetUSA / CNU Online Holdings
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
11:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

CashNetUSA / CNU Online Holdings - Harrasment

I got a phone call @ my work place from someone saying he was a laywer from ny and i owed cash net usa so much money and did i want 2 pay it now. when I told the guy i was at work and couldnt talk 2 him he got very rude and told me he was goin 2 file chargers against me . I ask him 2 send me proof I owed this bill with the account # and date ..and proof of...

Read full review of CashNetUSA / CNU Online Holdings and 11 comments
ComplaintsBoard
L
1:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Unauthorized draw on checking account

I took a loan for 250.00 and the interest was $62.50. I paid this back in full on arranged date. They tried to take money out of my checking account unauthorized saying I had asked for an extension and never did so. I guess my only recourse is to file with the bbb.

Read full review of CashNetUSA / CNU Online Holdings and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
CashNetUSA_Official
CashNetUSA_Official
Chicago, US
Jun 01, 2011 12:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Lawrence,

This thread was just called to our attention because of a recent comment. I’m sorry if you had issues in the past with our service. I hope that your situation was resolved. If there is anything we can do for you now, please don’t hesitate to call us at 888.801.9075 and ask to speak to a manager.

Hi Scamfreeforconsumers,

I’m sorry you had trouble while applying for one of our loans. The option to extend your loan is now preselected as a courtesy to our customers because it was previously chosen most often during the application. You are, however, able to change "extend my loan" to "pay my loan in full" before signing the contract.

As for our customer service, I’m sorry you had a dissatisfactory experience. We try our best to handle all issues as quickly and effectively as we can. Please call us at 888.801.9075 and ask to speak to a manager. I’ve alerted them of this post so they will be anticipating your call. If there is anything we can do to make your experience with CashNetUSA match our normally high standards, we will!

Thanks,
Nicole

CashNetUSA Official Representative

A
A
algray
Chicagio, US
May 31, 2011 10:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I would just call the customer service phone number to help you figure it out.

S
S
scamfreeforconsumers
, US
May 21, 2011 4:57 am EDT

The term 'buyer beware' must have been created for CashnetUSA. When you apply for a loan, they make you take the extension cause it's already selected by them. So be careful cause that's their trick.Everyone I know has gotten scamed like that. That company is just a pack of bloodsuckers! The customer service department is a joke. I can get better service from a puppy. They are rude and ignorant and have as much education as a snail. Don't ever ask for a manager because you will get that dumb lady Sandy who only wants to argue with you instead of figure out what the problem really is, much less help you. This company is the ultimate scam and you may want to go with a local company that doesn't have years and years of complaints on the internet.

ComplaintsBoard
K
1:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Fraudulent money accepted calls

I have in the last 3 days since 9/16/09 been receiving calls from a representative from a legal department
that said that there is a case against me with my bank wamu/chase. This rep who I could barely understand said that I have accepted mony from cashnet into my bank account. No detail as to amount, date of acceptance,
my correct name or the name of his law firm. He said that all he needs to do is download the Affidavit saying I did accept this cash. I gave him a hard time not revealing my ssn, asking who he works for, case# but the person would stumble in what he was saying that he siad its ok we will have somebody serve you court paper tomorrow at 9:00am.

I visited my Wamu/Chase bank branch manager who told me that I do not have any court matter pending with them, and if so would not use a small time attorney who misrepresents himself.

Also I contacted the the Orange County DA for their help, but they advised until there is any court paperwork I should not worry about it at this point.

Since I am presently unemployed have never used an online organization to borrow/download money and certainly not from the internet. My suspicion is that ever since posting my resume, people are now able to access, query, information that was not available before through other means. Maybe my bank, creditors, Affiates or CareerBuilder.com and all the rest have been submitting information about me to these deceptive organizations to extract money or force me to use their service becasue of my work status.

I want others to beware right now how much fraud is going on...

Read full review of CashNetUSA / CNU Online Holdings
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
3:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

CashNetUSA / CNU Online Holdings - Customer service & application process blow, impossible to get loan

I needed to take a payday loan to get me through the next couple of weeks due to some unexpected expenses. I received a solicitation in the mail from CashNet USA offering 50% off loan fees. So I thought I would give them a try. This is the first time I have EVER tried getting a payday loan from anyone. I go to the site, fill in the application and click...

Read full review of CashNetUSA / CNU Online Holdings and 4 comments
ComplaintsBoard
C
1:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Did not authorize

I requested a loan not a credit report. Please refun my fund my complaint number is #2314195 from the credit report cancelltion department. Done today 7/06/09.
From, [protected].
I happen to check my account and this is what I found 2 unauthorized transactions.

Thanking you in advance for your response and returning the fund abck to my account.

Read full review of CashNetUSA / CNU Online Holdings and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
G
G
ganni
Vista, US
Oct 29, 2012 10:47 am EDT

i am dealing with the same situation at the current moment, and they are calling my job. i do not know if i should get a lawyer and sue them or just let it go since the statements are false

P
P
Pamela Gard
Muncie, US
Aug 16, 2010 1:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not authorize nor did I give anyone my banking information.

P
P
Pamela Gard
Muncie, US
Aug 16, 2010 1:09 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

That she is right and someone should get back to her and fix the problem just like they did with mine.Obviously cashnet messed up again and were trying to get money from her for their messiness. If she didn't have a checking account, then how could the loan be processed into a non-exisiting account and bounce out?

Americans are sick and tired of these money schemes!

P
P
Pamela Gard
Muncie, US
Aug 16, 2010 1:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just received a phone call about a loan I never applied for. They say they are suiing me for the loan bouncing in my account of 230 dollars, when I don't even have a checking account or had a computer to apply for the loan back in Nov. 09. i don't believe them. I couldn't get to talk to an American if I tried.

Pamela

ComplaintsBoard
D
2:14 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Harrassment

I was called last night from a representative special agent Marie Johnson amount of$750. The company is now saying I owe $ 1750.00. I explained to them that I was on SSI and that I could pay $20.00 a month. I was told that was unacceptable and that they would take me to civil court. The company also called my daugter Latosha Green, Evonne Simmons and that they were special agents and told them that I had committed bank fraud and was going to jail. The company continues to call, but will not except my terms. I borrowed the money from Cashnet USA, in October 2017 and now the the interest is $1000.00 more than I borrowed. I was told that if this moey is not paid, They will harress my familyhelp. What are my options? Please advise

Read full review of CashNetUSA / CNU Online Holdings and 13 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
W
W
woogie
, US
Jun 23, 2010 1:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received a phone call from someone claiming to be from a federal investigation department. However, he wouldn't even tell me what company he was with until the third phone call. Ronnie black [protected] was this man's name. Thick indian accent. Called me at work, asked to speak to me, and then spouted off all my personal info. Also, left my info on my work voicemail... Hello! He threatened my ss# was now blocked by the us govt, however i'm trying to find how that is even possible. I have no documentation of this, and mr. Black refused to even send me an email until I pay him. Seriously? I wouldn't even confirm he had the correct or incorrect ss#. He then proceeded to tell me he "knows where I live" and "where I work"... I said "great, then you should have no problem getting me the documentation", and hung up! What can I do?

G
G
guardiangod
, IN
Jul 13, 2011 11:51 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Just lie to them they r scam lie to them that u have a lawyer and give ur friends name and number and inform ur friend that he or she should pretend to be an attorney that's lawyer =D and thats it they wont call again trust me it works my For more info contact ------ < ywolve@gmail.com>

S
S
scammerswillgetcaught
Sacramento, US
Jul 12, 2011 8:35 pm EDT

has anyone been able to locate these people? They have called my job repeatedly for about 1 month with threats and have hung up on my co-workers and have often left messages yelling and telling me I have committed a crime and will be arrested. I have told them I could not talk to them at work and to call me at home. Unknowingly, I finally told them I would set up arrangements for payments and they asked me to give them my debit card# or cc#. I told them I don't have either so then they said go to Walmart and buy a money card..wow! By then, I figured this was a SCAM! Good thing I did not give them any info!But they still call me at work at all hours of the day 6:30am and late evening. They always have a thick middle eastern accent and have "john doe " names like Paul Smith etc. I am checking to find out how to trace these calls..has anyone else had any luck?

M
M
Mrs.TELH
Dallas, US
Oct 22, 2010 8:35 pm EDT

This is so true! I believe we should start a class action suit against them. Mr. Smith told me I had a warrant for my arrest. I was to report to the criminal courts in my city.. I asked what city do I stay in? He told me I had an attitude and he just wanted to help. Just for me 2 pay the 3200.00. I replied if I borrowed that kind of money I would be riding a bike to work I'd be in a car! He got mad & hung up. Now, they call my cell phone & at work. I've had enough. It's time for action.

K
K
kahlil
Las Vegas, US
Sep 14, 2010 3:26 pm EDT

I received the same call but this guys said his name was Ronnie Williams and another Jack Smith and they all had really thick Indian accents. If you have figured out who to contact please let me know because everything you described that he told you, he also told me the exact things. Please...if you can reply and let me know what or who to contact. I checked my bank statements and my bank assured me that Cashnet has never deposited any amount of cash that they are now trying to collect from me!

M
M
meintx1274
Port Neches, US
Aug 01, 2010 10:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a fraud! They called me on 3 seperate occasions cashnet had a block of info stolen from them --- would have been nice if they would have told people huh! Call the federal trade commision and turn in a complaint let them know you were not informed of the information being stolen. Also call your attorney genral they will keep calling from differnet numbers they will even call your personal references to thereaten them . It is a bad problem and they are pretty much untouchable! Cash net is responsible for it i would really like to sue them! And I'm not one that would usually do that! Tell them the call is being recorded and do so if you can if they leave you a voice mail save it.

P
P
PEY
Ponca City, US
Jun 21, 2010 6:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Has anyone ever been jailed from these complaints? I just got a call last week from 2 different people each saying the exact same thing. You could tell they were reading it as it was the same. They even read me an avidavit. I told them I would take my chances because I never borrowed from CashNet ever nor the other company. I told this guy to go ahead and arrest me, but I have already contacted the FTC, the state attorney general and the US Justice Dept because they are a scam. He told me he would arrest me because he is the law and hung up on me. I was just wondering if anyone ever has been arrested because of these threats.

S
S
soneone
Loveland, US
Jun 29, 2009 12:54 pm EDT

1st of all you won't be arrested go to the FTC and file a complaint on them second of all the interest rate is very illegal they think that most will pay it and not look into it. I have no problem paying the 400.00 I borrowed if it would go towards the amount I owe they won't take it so I won't pay save all calls tape them and file a lawsuit against them if they keep going on about this.

J
J
jenny30183
Austin, US
Jun 18, 2009 11:59 am EDT

Has anyone ever been contacted by someone from Western New York collections? They called me and the other contacts that were on my application with cashnet saying that they would get a court order for us to come to court. I made payment arrangements but it seems fishy to me. Anyone else know about this?

P
P
pfft
, US
May 28, 2009 5:00 pm EDT

you don't need to worry about being arrested or jailed. That is simply a lie used to scare people (this works particularly well on women.)

ComplaintsBoard
B
4:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Took money from my account

my name is barbara wiggins and moneywas taken out of my account and now im overdrawn because of it.so i want that money put back in and my overdrawn taken care off, i dont have the money for this stupid stuff.and now i cant even use my account . its first financial well you should already know that since u took money out. im allowing 3 days until i contact an attorney..my address is po box 345 venus tx 76084 my code is 3607661

Read full review of CashNetUSA / CNU Online Holdings and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
Ann H Montgomery
, US
Jun 24, 2014 7:36 am EDT

That scammer is pretty good liar for sure.

ComplaintsBoard
R
6:23 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Terrible company

My complaint here is pretty simple. I have taken out several loans from this company, Cashnetusa.com . I just wanted to share my experiences with them. Customer service is a JOKE and extremely rude. They DO NOT have the best interest of the customer at heart. Like they say they do. Instead they try to find each and every way to get as much money out of you as they can. If they feel like they can get more they will go after it. When i first started taking loans from them everything was ok... Until that first time i called in to customer service. The customer service rep was totally not trying to help me, instead he was pretty much laughing at me telling me this and that...but basically just trying to get off the phone with me. I have NEVER been late on any payments or payoffs to cashnetusa and they still treat me like a dog with no respect. I don't know about you, but i don't want to do business with a company like that. You would think that they would treat the people (especially the ones that actually pay off the loans timely) with a little respect.

Ever since i made the loan app I have been getting offers from SEVERAL different companies. So what that tells me is they SELL your information also. So be aware of that also!

Also the use deceptive business practices. They have this reward program for people that take certain amount of loans out. Not $ values but like after your 5th loan you get 10% off...10 loan = 20% all the way to after the 15th loan you get 30% off. BE REAL CLEAR here: You must apply the loan yourself. I guess they use advanced computers to figure the loans and such to cut down the paperwork and their idiot involvement...but the computers are not smart enough to apply a discount code. IT IS DECEPTIVE. but what it also is is just a way for them to bilk you outta more money.

There are plenty of reputable companies that do these types of loans. My recommendation is deal with some tha are local to your area. I can all but guarantee you will have better luck and respect with a local company. Companies like cashnetusa are NOTHING BUT A TRAP FOR PEOPLE IN A HARD TIME. AND WHAT MAKES IT EVEN WORSE: CASHNETUSA HELPS THEM OUT THEM SCREWS THEM OVER IF THEY ARE NOT CAREFUL.

Read full review of CashNetUSA / CNU Online Holdings and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
B
B
BANDITO66
Roy, US
May 01, 2015 4:09 pm EDT

CASHNET USA IS ONE OF THE OLDEST SCAMS ON THE INTERNET! HAVING NEVER DEALT WITH THEM PERSONALLY, YOU MIGHT WONDER HOW I KNOW ABOUT THEM...?!
FACT: I HAVE BEEN INUNDATED WITH EMAIL THREATS OF IMPRISONMENT/BANKING FRAUD/THEFT BY DECEPTION/ BLAH, BLAH, BLAH SINCE NOVEMBER 2004! ADD TO THAT VOICE-MAIL THREATS REGARDING JAIL TIME FOR NON-PAYMENT, ETC., FROM SUPPOSED "PRETRIAL SERVICES DIVISIONS' WHO USE VoIP NUMBERS USED BY LEGITIMATE BUSINESSES IN THEIR FUTILE, ALMOST LAUGHABLE ATTEMPTS AT TRYING TO SEEM LIKE LEGITIMATE BUSINESSES! FOR THE RECORD, I HAVE FILED COUNTLESS COMPLAINTS TO THE FTC AND THE FCC ABOUT THESE BOTTOM-FEEDING TROLLS WHO SERVE NO REAL PURPOSE OTHER THAN TO HARASS AND INTIMIDATE HARD-WORKING AMERICANS!

W
W
williams cass
Deerfield, US
Mar 19, 2015 5:21 pm EDT

I can say I have had 5 loans thru cash net usa.I have never had a problem with this company.I pay back my loans when im surpose too.The fees and everything is listed in their contract, it breaks it all down and you sign your name.I do get 15 percent off fees you just got to enter the code to receive it.Im very pleased with cash net usa!

P
P
Poordad
DC, US
Jun 24, 2013 9:32 am EDT

CasnetUSA Pay DAy are vulture lenders. My son who is 20 years old, mentally disable, works few hours a week and is under medical treatment, got a $600 pay day loan, this company started to deduct fees and expenses from his account for more than 150%. In addition the kept offering small new loans under the umbrella of other pay day companies that had all his financial info. Now he has over $2000 debt with them and keep harassing him. Of course with his monthly salary of just $300 can not pay them.

S
S
scamfreeforconsumers
, US
May 21, 2011 4:53 am EDT

The term 'buyer beware' must have been created for CashnetUSA. The customer service department is a joke. I can get better service from a puppy. They are rude and ignorant and have as much education as a snail. Don't ever ask for a manager because you will get that dumb lady Sandy who only wants to argue with you instead of figure out what the problem really is, much less help you. This company is the ultimate scam and you may want to go with a local company that doesn't have years and years of complaints on the internet.

B
B
BUSINESS OWNER 6501
Jacksonville, US
Dec 31, 2010 10:14 am EST

1ST OF ALL YOUR ISSUE ISNT THAT THE CUSTOMER SERVICE IS BAD OR THAT THERE BEING RUDE TO YOU THERE JUST NOT TELLING YOU WHAT YOU WANT TO HEAR YOUR A DEAD BEAT THIEF WHO GOT A WHOLE BUNCH OF PAYDAY LOANS AND BASICALLY AND BLUNTLY INTENDED TO STEAL THERE MONEY WITH NO INTENT OF EVER PAYING THESE COMPANIES BACK A SINGLE DIME AND NOW THAT SOMEONE IS TELLING YOU THATS EXACTLY WHAT YOU DID YOUR GOING TO THE INTERNET AND CRYING WOLF AND COMPLAINING OMG HOW DARE THEY WANT THERE HARD EARNED MONEY THEY BUILT THERE COMPANY AND WORK EVERYDAY TO MAKE THERE MONEY AND HEAR YOU ARE TAKING IT AND SAYING OH YOUR A BIG GIANT CORPORATION YOU CAN AFFORD IT YOUR A DEAD BEAT LOOSER WHO WILL NEVER BE ANYTHING IN LIFE BUT A SCAMMER AND A LIAR AND A THIEF YOUR YELLING SCAM SCAM SCAM BUT YOU WANTED THERE MONEY YOU TOOK THERE MONEY YOU SPENT THERE MONEY BUT NOW ITS PAYBACK TIME AND OOOH GOD FORBID YOU WANT TO SCREAM HELL NO IM NOT PAYING YOU I DONT HAVE IT PEOPLE LIKE YOU NEED TO GO TO JAIL FOR SCAMMING THIS MONEY OUT OF CORPORATIONS YOU ROBBED THERE ARE LAWS TOO TO SHOW YOUR INCOME VRS WHAT YOU BORROWED AND FROM HOW MANY YOU BORROWED FROM AND THE TIME FRAME YOU DID IT AND IF YOU DID DEFRAUD THEM I HOPE THEY PROSECUTE YOU FOR INTERNET WIRE FRAUD ACROSS STATE LINES AND THEFT BY DECEPTION AND YES THEY CAN LOOK IT UP MALCIOUS INTENT TO COMMIT FRAUD MAYBE 90 DAYS IN JAIL WILL TEACH YOU NOT TO STEAL MAYBE YOU CAN AFFORD THE CRIMINAL DEFENSE ATTORNEY YOURE GOING TO NEED OR MAYBE YOULL JUST RETURN THERE MONEY LIKE YOU WHERE SUPPOSED TO BASED ON THE CONTRACT YOU SIGNED AND AGREED UPON OTHER WISE HOW CAN YOU BLAME THEM FOR A WANTING THERE MONEY B THE INTEREST THE CHARGE YOU YOUR A SCAMMING DEADBEAT THIEF AND I HOPE YOU GET WHATS COMMING TO YOU MAKES IT IMPOSSABLE FOR PEOPLE WHO REALLY NEED THESE COMPANIES HELP TO GET IT SINCE PEOPLE LIKE YOU ROB THEM THEY END UP GOING OUT OF BUSINESS OR YOU POST YOUR LITTLE TANGENT HERE AND THE GOVERNMENT SHUTS THEM DOWN SO NO ONE GETS TO USE THEM THOUSANDS OF PEOPLE PAY THEM BACK AND THANK THEM FOR LETTING THEM HAVE THE MONEY WHEN THEY NEED IT AND HEAR YOU ARE TAKING ADVANTAGE AND STEALING THE MONEY AND SCREWING IT UP FOR EVERYONE ((IM A SELF EMPLOYED BUSINESS OWNER WHO WORKS EVERYDAY AND PAYS HIS BILLS ON TIME)) NOT A DEAD BEAT LIKE YOU WHO SCREWS OVER THE SYSTEM I HOPE YOU BURN IN HELL DEAD BEAT!

ComplaintsBoard
J
4:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Fraud and scam

I took out a payday loan from here in 2005. They were taking money out of my account and everything was fine. Now in 2009 I get a call from a Mr. Reilly [protected] stating that I have committed a Internet Fraud. That Cash Net is taking me to court because I closed my bank account and they never got their money. Well my account has never been closed and I don't owe them any money. He threatened me that I would have to pay all the court costs and fee that would run me thousands of dollars if I did not give them $200.00 right away. I said I want this in writing before I did anything. That was this morning, 03/05/09 and he was going to email me. Never got an email but once I got home I found the same story online from 2006 with the same name and the same rip off. Now I am finding more. Please beware of this rip off.

Read full review of CashNetUSA / CNU Online Holdings and 97 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
97 comments
Add a comment
C
C
Cassie Miers
, US
Jun 02, 2020 3:43 pm EDT

My husband just got a call from a rep that he owes 600 dollars to cash net loans from 2012. It is still going on. People beware.

C
C
Cynthia Rutledge
, US
Oct 01, 2018 3:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am writing this hoping that others will read it and not make the stupid mistake that I made when I desperately needed cash-----took out a loan from CashNetusa. There is no way the ordinary consumer can get out from under this debt if you pay their requested amount every month. Their interest rate is so high that the 30 days between payments causes your pending amount to remain at a level that doesn't go down. CNU took a payment out of my checking account on a Tuesday, and on Wednesday I called them to see what my pay-off would be. The man who took the call was the rudest person I have talked to in a long time, and he informed me of my pay-off and then added-----your payment yesterday does not change this amount. I didn't quite understand him so I asked him to repeat that and you would have thought I had asked him to cut off his right arm and mail it to me. Soooo rude. And why? They are the ones making the money. They should be happy. I am the one who was stupid enough to borrow from them. Anyway, I imagine I will be paying on this debt when I step 6 feet down to my final destination, but I truly hope no one else will allow these bandits to take advantage of them as they have of millions of other poor fools. I honestly don't know how some people sleep at night knowing they are ruining the lives of people who are naive and desperate, but then I would never take advantage of another human being so it's just not in my realm of understanding.

R
R
rodma
, US
May 26, 2018 1:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

a man named steve jackson said he was from cash net usa and i was approved for $5000 loan but i needed to give my bank online mobile bank information to deposit the money. i found out he had deposited a us treasury fake check instead.

J
J
jamesware72
, US
Nov 02, 2016 11:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I received an email on 8-16-16 from a Robert Colsten about a Cash Net US loan for $852 and he stated that if I didn't pay it would be $13, 000 with attorney fees. He wanted me to get an Amazon card to make the payments at $208 biweekly and that was the only way to pay. Stated I would be arrested and my bank accounts frozen. Had a heavy India accent.

D
D
Debi Johnson
Birmingham, US
Jul 28, 2017 5:42 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have received the same e-mail: Now I know it is a scam after reading everyone's comments. I wish it was a way these people who commit this type of fraud could be prosecuted.
I received this notice from Ace Cash Several times this year. I decided to check to see if anyone else had received the same e-mail. I feel good after reading everyone's comments! I wish these people could be prosecuted.

Debra Johnson

FINAL NOTICE TO AVOID COURT HOUSE

Charges Due On You $220.00,

This email is in reference to notify you have been blacklisted; your social security number and banking accounts are under investigation thru major credit bureau and you would be receiving the court papers at your mailing address within next seven working days as you have failed to make the payment as per the agreement:

(YOU ARE HERBY REQUESTED LAST TIME TO REVERT US ASAP IN ORDER TO AVOID FURTHER LEGAL PROCEDURE)

Failed Repayment Laws under the guidance of United States Government are as follows:

We are authorize to hold any of your assets if you would not be able to clear this debt under the guidance of United States Government within next seven working days and would be only released after Full & Final settlement of the alleged debt.

1. Your Mortgage assets can be hold if required thru court house until the final settlement of the alleged debt against you.
2. We can send the fraud commitment notice to your current employer in order to hold your paycheck during court house procedure.

3. You will be restricted to avail any credit service thru any of the financial organization.

4. Any other used references to commit this loan can be contacted at anytime during court house dates.

We are also authorized to hold your paycheck by sending them the direct fraud notice as you have used your employer as a first reference to commit this loan.

One copy of the court papers will be forwarded to the correspondence references which were used by you when you committed the loan.

Important Note: We hereby declare that you are no more eligible to apply any for any type of credit until the past due balance gets clear within seven working days.

NOTE: Kindly present all of your documents into Local County on the court date which will be delivered to you within seven business days once we dispute this matter into the court house on June 10th 2017.

UNITED STATES ATTORNEY

John Richards

SR. Legal Advisor
Email – settlement-department@acsincorporation.net

R
R
Rosemel
, US
Jun 15, 2016 7:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I keep getting a email from Cash Net USA for a loan I never got. They say that they are going to request a garnish from my wages and put a warrant out for my arrest. By Friday and when I call them or email them back they want to know my name. Wouldn't they know my name if I got a loan from them . Or they tell me I can make a payment with westernunion or MoneyGram. Because I won't give them my bank account information.

View 0 more photos
B
B
Brookka1
, US
May 19, 2016 3:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

First of all, let me say that i DID get a loan from this company. That being said, I have been working with a loan consolidation company for the past 6 months. Cashnet received a letter from this company stating they are NOT to contact me, but must go through the loan consolidation company rep. Apparently, Cashnet sells information and this "other" company (I think the message said APH & Associates - they use multiple names), calls my nonstop all day - cell and work - and has even started calling my family members nonstop! I forwarded the numbers to the loan consolidation rep who confirmed this is a scam from a company that probably just purchased my information. They threaten with seving me at my place of employment or home, and tell me I only have 72 hours to get back to them as they are currently conducting an investigation...funny how that 72 hours has long gone, yet they are still calling! And why try to reach me by mail? I've lived at the same address for 20 years - you think sending certified mail would be safer...don't let them scare you into sending them any money!

S
S
SBC71
, US
Apr 27, 2016 11:09 am EDT

Note: Before you call us in listed Number Read this Notice very carefully then give us call back With Case Number
This is the email that I received today:

Case No:- AD#102273
This email is containing information about three criminal allegations against your name about Financial Fraud.
1) Violation of federal banking regulations.
2) Collateral check fraud
3) Theft by deception.

The affidavit states that you went online utilizing your personal information which was track down by anti-fraud department, in order to solicit funds from a website which is owned & operated by CASH NET USA who owns & operates more than 350 websites, web portals(Ace Cash, Speedy cash, Cash, CashNetUSA, Check City, Check 'n Go, Advance America, LendUp, Wonga, Speedy Cash, Credit On Demand, 100DayLoans, NetLoanUSA, LendUp & Go.) & sub lenders working for them. When your creditor attempted to extract the funds from your checking account, all six eft’s were returned constituting worthless electronic check.

As of today rather than chasing you for money Cash NET USA has simply decided to write this money as loss & declared to be stolen by you & wants to press legal charges on you & on your Social security number.
Your creditor will be in contact with your current employer & the state credit bureau to garnish your paychecks until the total amount gets paid back to your creditor in full with the interest amount & the late payment charges.

Your Credit score will hit by negative 185 points & your driver’s license will get blocked.

You do have right to hire an attorney, if you don’t have one or you can not afford to have one that shall be appointed to you by the Federal Court, but make sure you have someone to who can bail you out once you lose this case in the county court.

After you lose the case in the Federal Court then the legal charges will be levied upon you that would be more than 9000.00 which will be including you attorney charges, bail charges, Federal Court fees & the amount that you owe to your creditor for the amount of $698.00
As of today we have notified you about the charges so that we can generate a court date for you with an arrest warrant against you.
As of today if you are willing to settle it off the court than you can surely revert a positive response at the earliest.
Note. this case is not Dawnloaded into court house yet. and also this Arrest Warrant is not submited into your local police-station.once you give final answer then we gonna proceed further
God Bless You
Warm Regards
Attorney: - James Walker
Phone: - [protected]

P
P
private investors
, US
Dec 28, 2015 9:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Are you seeking for a legitimate lender from the internet? My name is Stephen, from New York..
please i want to advice you to beware of funds from the UK and any part of Africa because they
are all scammers. I have been scammed over 6 times until i came accross a fund company from china.
They are so wonderful and serious minded company. I would advice you contact them if you need a
funds of any kind(persoanl or business) becuase i got a lfunds from them without any stress after meeting
their requirement. Their contact info is: privateinvestors80@gmail.com

Regards,

O
O
Omgwtf1
, US
Dec 15, 2015 8:45 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Apparently i took out a payday with cashnetusa. Even though i never heard of them til i was getting bills and emails. They said i owe $942. I never borrowed from them. Never borrowed from any online payday company. Never had money deposited into any of my accts. But they had my ss number on file. My latest email said since i wasnt willing to pay them back that they were going to sell my acct a third party buyer? No clue wat that is. Tried calling them. I spoke to Megan. She said just pay it. I said are u stoned or just stupid? I said i never took a payday from u so i aint payin it. I asked her where the payday came from. The state. She said va. I said hah i never lived in va ive lived in nj my whole life. The witch hung up on me. So it is wat it is. Idc anymore.

N
N
Notinterestedinyourbusiness
Moscow Mills, US
Jun 05, 2015 1:17 am EDT

Please be aware their are people that have still been scamming people claiming to be from cash net. I recieved a call yesterday claiming that I was getting served papers for court any day well I'll be waiting! I had this happen to me a couple of years ago and they had all my info so I called loan office and they let me know it was a scam, but somehow these fools have gotten my phone number again. It's frustrating to have to deal with some ignorant people trying to scheme and scam their way through life, get a real job! But I've always heard ignorance is bliss Reggie Hanson. Oh that's the so called lawyer.

ComplaintsBoard
V
4:01 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Fraudulent company

CashnetUSA is the leading online lender in deceptive fraudulent practices. It is a unsecured unsafe lender whom targets helpless unfortunate individuals in attempt for profitable gain. They use deceptive forms to collect past due balances such as blind transactions through ones bank account, and they have hidden messages on the site that make users believe that one thing is going to happen when its not the case. Most people receive loans form this company and think that if they receive and extension they won't have to pay anything that's not the case there is always a fee.

Also if your applying online for a loan with cashnetusa make sure you set a end of action date for your loan. If this isn't done the loan will automatically extend an you will be out of more money than intended. They don't make this something that is understood to customers because they receive the bulk of there money in extensions so they'll do anything to get there 'Retention' from customers in extensions and however else necessary.

Be ware this is a unsecured and unsafe lender, just ask the numerous customers who have had issues with fraudulent credit card companies obtaining all there information and miscellaneous transactions showing on there bank account. Or maybe you should ask the non active customers(Customers who paid off there loan or filled the application but never received a loan) whom receive calls form a 3rd party who has all there information and is threatening legal action. Sad but true this is cashnetusa safe and unsecured history.

Read full review of CashNetUSA / CNU Online Holdings and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
F
F
flylady
kaulia-kona, US
Jun 15, 2011 12:23 am EDT

I have been a customer of cash net usa for over three years, off and on,
I have received very good service and no problems.
I did get calls from some one with an eastern accent, threathing all the usual actions.
At that time I owed cashnetusa nothing, so I called them. Had a very nice representive
talk to me, told me cash netusa does not do business that way and the call was a scram, and if they called again, to tell them you were reporting them to the federal communcations bureau, and refuse to talk to them or be intimitdated by them.

ComplaintsBoard
H
7:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

CashNetUSA / CNU Online Holdings - Unauthorized debit

The money was in the account on the 28th as per our agreement i have a listing of transactions on my account for the 28th. You made no attempt to take the money out on the 28th. Legally you are in default. This i will turn into the federal trade Commission as to cashnetusa not abiding by the designated terms and making attempts to remove money from my...

Read full review of CashNetUSA / CNU Online Holdings and 10 comments
ComplaintsBoard
J
6:19 pm EDT

CashNetUSA / CNU Online Holdings Unauthorized withdrawal

On August fifth, two thousand eight, I applied for a pay day loan from the above company. I later had a change of heart and contacted above company by phone to cancel my application, which was less then one hour after filing it. Days later, I was informed by my bank that thirty one dollars and eighty- five cents was withdrawn from my account. Which caused an over draft in my account, and I would like to be refunded . I can be reached at [protected]

Thank You,

Josephine Washington

Read full review of CashNetUSA / CNU Online Holdings and 3 comments
Hide full review
3 comments
Add a comment
R
R
rcon1
,
Oct 28, 2008 11:28 am EDT

I agree with Sean above, its very obvious "Anne" is a plant from Cash net UsA. These people are ruthless and scam everyone, if you get a loan from them demand a verification letter and state license number allowing them to loan the money.

S
S
Sean
,
Oct 02, 2008 8:07 am EDT

To the comment by "Anne" above... Yeeeaaahhhh right. You aren't working with the company or anything like that. You just happen to be perusing the scam boards because of your positive experience with CashNet. Very sad...

I
I
IRATE
,
Aug 14, 2008 11:08 pm EDT

Sorry this happened to you. I have been using Cash Net USA for about 6 mos. now, I have never had any problems. When I call, the people are very nice and do exactly what we discussed. I am sure they will refund your money. Just call and explain what happened. This is the best place on the net that I found. Would use them again...

ComplaintsBoard
V
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CashNetUSA / CNU Online Holdings Scam and cheating!

I also took out a loan with CashnetUSA. My payday is on the 10th of the month, and they deducted my bank account on the 7th which caused it to go under. In the meantime, my husband was laid off from his job. I contacted them to try to make arrangements to pay back the loan. They would not accept my offer, and told me collections would continue. I have talked to at least five different people in their collections department and e-mailed several times. Most of the people I talked to were very rude. One even hung up on me.

I stopped calling them back, and now they call me three times a day - to my home phone, my cell phone, and my employer. I have written to them by e-mail, by fax, and by certified letter. I told them that in accordance with Section 805C of the Fair Debt Collections Practices Act, I wanted them to Cease & Desist all phone calls to me. I have also told them they are in violation of Section 805A which states that they cannot call you at work if you tell them your employer does not allow it. Phone calls to my employer do not come directly to me. They must leave messages with the office staff who then put phone message notes in my box. It is now causing a problem at my place of employment.

I also intend to write to the Illinois State Attorney General's office about them. I would like to know if any class action is being taken against them.

Read full review of CashNetUSA / CNU Online Holdings and 33 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
33 comments
Add a comment
M
M
Mor Ndiaye
, US
Jan 05, 2019 11:25 am EST

i borrowed some money from cashnet but interest rate being charged daily is high. i might ended up paying back the triple of the amount loan so i want others to know that this is not a choice.

C
C
Catherine D. Crawley
, US
Nov 14, 2018 10:21 am EST

Yes, cashnetusa is taking money from my account everytime I depositfunds in my account.this tells me they arewTching my bank account...not cool!

S
S
Shirley Mccaul
, US
Oct 22, 2018 9:01 pm EDT

Say they are sueing me for $832. And they said the original loan was for $500. I never got a loan through them. I told them to go ahead and start the process that I will see them in court. I know for a fact if you apply on line you have to have the papers notirized before you can get the loan.

M
M
Me!!!1
, US
Sep 20, 2018 2:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

A man named ryan harris said i was approved for a 4000 loan. He had me buy 150 in itunes gift cards. Now he wont answer the phone. He got the card numbers from me. I dont understand why they do this. I just want my money back. Cant we do something to prevent this from happening to other people and i need my money back

M
M
mlightfo2
, US
Jan 22, 2018 3:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

First, I have to say that cashnet usa has been a wonderful company that I have been doing business with for a very long time, but in the last week I have been highly disappointed, harrased, disgraced, and embarrased. I submitted my new paycheck stubs for 3 weeks and faxed exactly 5 (five) times over a 3 day period. I currently get paid on a bi-weekly sched and I faxed that also! this was only done at cashnet usa request to change my automatic ach withdrawls from my checking account. so I sent these items, once again, serval times for the sole purpose of reflecting my new pay schedule with a new employeer, the vcuhs. I was also informed it could take up to 3 weeks for it to go through you system. well, in all honesty it tooks 3 weeks for you to recieve it, so why should I suffer, which each time I sent another fax I also sent the confirmation fax along with it! in the meantime, cashnetusa have withdrawn the agreed upon semi-monthly payment on the 12th of january - and the next withdrawal should have been on the jan 26th (hence my next upcoming paycheck - for those who can count or follow along 12 + 14 = 26. I put a lot of effort into that equation, but i'm sure you have a slough of accounts. bookeepers, etc to figure that out for the white collard professionls who just sit in an office and sign off on everything without taking a good look at it. bottom line, as a result of your failure to do your job efficiently and honestly and due to the poor cumunication, teamwork, and just plain old common curtesy when it comes to customer service, your financial institution work ethic is simply unacceptale. also as a result of your companys error my financial instiution has charged me and substancioal fee of $60.00 and as a result of my perfect report and doing business with me since 1985 I will be charged and additional $5.00 each businss day that my account is in the negative! this fee will continue day aftfer day until 01/26 when I get paid which means I will be a negative standing with my financial institution, which is quite blatently my first time ever being in a negative state! no matter crying over spilled reisling, I am propsing to you, whoever you may be to please be so kind as to read the emails I have receieved and I would rather have the money put back into my account on monday as well as the $60.00 in fees which I incured due to your institutions error. and as I have stated befor on several occassions, you can make you normal withdrawal on the 26th day of this month of january 2018. below I have listed myb pay schedule. im sure you and your colleagues can figure out the others below I will foward you an email that plainly state the agreement I made withe cashnet usa and myself and my pay schedule

Jan 17 (5 days ago)

Dear michelle lightfoot,
Account #: [protected]
This is confirmation of your recent payment on your line of credit #[protected]. we received your bank account payment on 01/12/2018 in the amount of $265.38.

This payment has been applied to your account. if your payment is returned for any reason this receipt will be considered null and void.
If you have any questions or concerns, our customer suppo
Rt team is available seven days a week to help answer all of your questions via phone, email or online chat.
Cashnetusa customer support
Phone: 888.627.6472
Fax: 877.897.1533
Email: loc_support@cashnetusa.com
Www.cashnetusa.com
If you made a payment by check, you've authorized us either to use information from your check to make a one-time electronic fund transfer from your account or to process the

2018 vcu health system - department of outpatient psychiatry

Jan12
Jan 26
Feb 9
Feb 23
Mar 9
Mar 23
Apr 6
Apr 20
May 4
May 18
June 1
June 15
Etc...

R
R
Rickey Carter
, US
Jul 01, 2017 12:52 am EDT

These's [censor].

J
J
Jennifer Velazquez
, US
Nov 23, 2016 11:41 am EST

These people are a freaking joke. Just report them to the bbb, fbi, who ever will listen. Being threatened is not ok. How they have my personal information is not ok!

Cashnet inc
8:45 am (51 minutes ago)

To bcc: me

                                            final notice

Case file #: acs-dr11/[protected]

Balance due: $965.75

Dear debtor,

We are going to file a lawsuit in next 72 hours at united states district court 99 e bro ward blvd # 108, fort lauder dale, fl 33301, united states against your name and ssn. After giving several notifications we did not received any response from your side. We will consider that you are ignoring this matter and you want to dispute. We are in a process to inform the social security administration & major credit bureaus as well.

This is our last warning to you; kindly update us asap so that we can proceed.
 
Note - if we don't receive any response from your side today, your case file will be downloaded automatically against you. After that we are unable to help you and you will receive court.
                                    
As you are a defaulter on this credit united legal investigation bureau has stated 3 serious allegations against you and they are:
(1) violation of federal banking regulation
(2) collateral check fraud
(3) theft by deception
If court action is taken and judgment / decree obtained against you to recover the sum due, we may need to ask the court to make one of the following orders should the debt remain unpaid:-
 · warrant of execution (Exceptional attachment order). Seizure and sale of movable non-essential assets / property by a county court bailiff or sheriff officer
 · attachment of earnings base (Earnings arrestment). Deduction from your wages by your employer or arrestment of part of your salary to satisfy the debt
 the factual basis for the complaints is as follows:-
 you agreed to return the funds from the aforementioned income advancement as per contract.
 and as per the agreement the funds have yet to be returned and the collateral has proven to be null that is to say of no value.
 at present, acs inc is seeking either of the following remedies:-
 all funds to be returned as per terms of initial contract
Note 1: if we don't receive any response from your side today or tomorrow, your case file will be downloaded automatically against you. After that we are unable to help you and you will receive court summons at your door steps with the cost of lawsuit around $4203.86.
Note 2: if you ignored this email and failed to take care of this debt than all of your bank accounts will be seized thru major credit bureaus within next seven business days that’s why your co-operation would be really appreciated.
Note 3: once the payment made in full then you will get an electronically generated payment receipt stating that your account has been paid off in full with zero balance and the your case file is closed.
This is our last warning to you; kindly update us asap so that we can proceed.
Do update us with your intention that you want to resolve this case or you want to dispute.
We are in a process to inform the social security administration   & major credit bureaus as well.
To resolve this issue contact us during the working hours 09:00 am to 05:00 pm edt by same email so that we can resolve this issue.

Note: this case is under investigation under major credit bureaus.

Do revert asap.
Collections & legal department.
Acs inc © 2016 | | terms of use | careers | complaints | privacy policy


Confidentiality statement & notice: this email is covered by the electronic communications privacy act, 18 u. S. C. [protected] and intended only for the use of the individual or entity to which it is addressed. Any review, re transmission, dissemination to unauthorized persons or other use of the original message and any attachments is strictly prohibited. If you received this electronic transmission in error, please reply to the above-referenced sender about the error and permanently delete this message. Thank you for your co-operation.

Jennifer
8:46 am (50 minutes ago)

To cashnet

I need proof with my name, date, and details of this alleged "debt" before i'll pay.

Cashnet inc
8:49 am (47 minutes ago)

To me

Jennifer —,
 
This is ace (Ace cash services) , it is a parent company which owns and operates more than 350 parental payday loan websites, cash net usa, cash america & 500 cash advance payday max, 2-minute payday loans etc. You applied from one of our website and you never bothered to pay this debt, so the creditor wants to know your intention about this matter of yours that what would you like to do. And now with the late fees and tax, rate of interest the initial amount of $300.00 goes up to $965.76.  

We are talking about the loan amount of $300.00 that you took with the company acs – ace cash services (A parental pay day advance company) , using an e-mail address  ()  and your ssn (Ending with).  the money was successfully deposited into your bank account.
 
Kindly provide us the date on which you can come up with $965.76 so that we can send you the settlement agreement which you need to fill, sign and send us back in order to freeze down your case.
 
Kindly let us know are you willing to resolve this matter out of the court house or we should proceed further with the legal charges against you. Once this case will be downloaded against you then we won’t be able to help you out.  
 
Do revert asap.
                           
Best wishes,
John smith,
Investigation officer.

Jennifer
8:51 am (45 minutes ago)

To cashnet

Ok, how do i send the payment?

Cashnet inc
8:54 am (43 minutes ago)

To me

Jennifer 
We appreciate your response in order to settle this matter. As you are looking to settle this matter outside the court house, the best we can do for you is –

1. If you can pay the amount which is $310.85 by today then we can close your file with this amount only.

2. If you are looking for weekly payment then you have to pay total amount of $700.00 with payment arrangement and you can pay $250.00 weekly till paid in full.

3. If you are looking for bi-weekly payment then you have to pay total amount of  $965.75 with payment arrangement and you can pay $241.44 bi-weekly till paid in full.

Kindly let us know what type of payment arrangement you are looking for so that we can send you a settlement agreement which you need to fill, sign and send us back for freeze down your case file. Once the full and final payment is received a payment receipt will be sent to you stating that your outstanding debt is paid in full and we will update all the credit bureau.

Do revert asap.

Thank you,
John smith,
Investigation officer.

Jennifer 9:03 am (33 minutes ago)

To cashnet

Thanks for the information that i intend on forwarding to my local police department. I never took out a payday loan. How you have my personal info, is not ok.
It's the holiday season,   how dare you threaten people over false allegations. I'm not stupid,   you're not getting a dime from me.
And please rest assured,   that i intend on forwarding all info about you and your "company" to the bbb, and the fbi... Who ever will listen.
Here's my gift to you: a piece of advice: get a real job. One that does not require you to rip people off, and steak their personal information. . .
You're lower than low. Get a real job. I heard mc donald's is hiring.
Peace out.
Don't email me again.

Cashnet inc
9:10 am (27 minutes ago)

To me

Alright, prove it in court house you never took out a payday loan. See you soon in court house.

Jennifer 9:15 am (21 minutes ago)

To cashnet

I said stop emailing me

Cashnet inc
9:16 am (20 minutes ago)

To me

Jennifer 9:17 am (19 minutes ago)

To cashnet

Screw off

Cashnet inc
9:18 am (18 minutes ago)

To me

See you in court house.

Jennifer 9:24 am (12 minutes ago)

To cashnet

Complaint referral form
Internet crime complaint center

Thank you for submitting your complaint to the ic3. Please save or print a copy for your records.

No, you wont, but i'm sure you'll be hearing from the fbi.
Have a lovely day.
Happy thanksgiving. Time to be thankful for your lousy job of trying to rip people off. Remember that as you stuff your face with turkey.

Cashnet inc
9:25 am (11 minutes ago)

To me

Alright.

O
O
opie thom
, US
May 03, 2016 6:57 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I took out a loan with Cashnet.USA, first 2 months was fine, I paid $52 dollars a month, then today they hit my bank for $221.00, I am going to try and stop them from getting any more money from the Bank, and I will send payment to them. wish me luck, I wish I had found this fraud first.

S
S
Stephanie-MD
Reisterstown, US
Jun 26, 2011 11:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The same incident has happened to me recently. I received phone messages from individuals with a very heavy Middle Eastern accent stating that my name was involved with fraudulent activities and they continued on to wish me luck and pray to God because something terrible was about to happen. I just recently spoke with a representative who stated that be cause I failed to repay the loan, I was going to be sued for 10x's the amount of the initial loan which was $100. Has any one successfully won a lawsuit against this company? This is harassment and bullying repaying a debt should not be like this!

I
I
ijc
, US
May 04, 2011 10:44 pm EDT

They will even try to collect if the debt has been discharged by bankruptcy. They have sold my acct to two different collection agencies, which is a violation of the law since it was discharged. They use the biggest shisters and law breakers they can for collections.

CashNetUSA / CNU Online Holdings Customer Reviews Overview

CashNetUSA, a brand of CNU Online Holdings, provides short-term financial solutions for individuals facing immediate cash needs. Their primary offerings include payday loans, installment loans, and lines of credit. These services are designed to assist customers in managing unexpected financial obligations between paychecks. The application process is conducted online, aiming to deliver quick lending decisions. CashNetUSA operates under specific regulations, with availability and terms varying by state. It's important for potential borrowers to review the terms and understand the financial commitments associated with these types of loans.

CashNetUSA / CNU Online Holdings In-depth Review

In summary: CashNetUSA, a brand of CNU Online Holdings, offers a range of short-term loan products to individuals in need of quick financial assistance. While the company provides a convenient online application process and fast approval times, potential borrowers should be aware of the high-interest rates and fees associated with their loan products. The ease of use of their website and customer service options are positive aspects, but it's important to consider the overall cost before taking out a loan with CashNetUSA.

Company Overview: CashNetUSA has been in operation since 2004, providing short-term loans to individuals in need of quick financial assistance. They offer payday loans, installment loans, and lines of credit to customers across various states in the U.S.

Loan Products: CashNetUSA's main products include payday loans, which are short-term loans designed to be repaid by the next payday; installment loans that can be paid back over a longer period; and lines of credit that work similarly to credit cards but with a set borrowing limit.

Application Process: Applicants must meet certain eligibility criteria, such as having an active checking account and being employed. Required documentation typically includes proof of income and personal identification. The online application is straightforward, and approval can be granted quickly, often within minutes.

Interest Rates and Fees: The APR range for CashNetUSA loans is quite high compared to traditional bank loans, and there are additional fees for origination, late payments, and non-sufficient funds transactions. The exact rates and fees vary by state and product.

Repayment Terms: Loan repayment periods vary depending on the type of loan and state regulations. CashNetUSA offers various payment options, including electronic withdrawal and paying by check. They also have a policy for early repayment, which may allow borrowers to save on interest.

Customer Service: CashNetUSA provides customer support through phone, email, and live chat. Their responsiveness is generally good, with customer support hours covering most of the day.

User Experience: The website is user-friendly, making it easy for customers to navigate and apply for loans. They also offer a mobile app for more convenient management of loan applications and repayments. Customer reviews are mixed, with some praising the service and others criticizing the high costs.

Financial Education Resources: CashNetUSA offers educational tools and resources on their website, providing financial tips and advice to help customers make informed decisions.

Security and Privacy: The company uses data encryption and other security measures to protect customer information. Their privacy policy is transparent, detailing how personal data is collected, used, and shared.

Regulatory Compliance: CashNetUSA is licensed and regulated in the states where it operates, complying with both federal and state laws regarding short-term loans.

Pros and Cons: Advantages of choosing CashNetUSA include the quick application process and fast funding. However, potential drawbacks are the high-interest rates and fees, which can make these loans an expensive option.

Alternatives and Competitors: There are numerous other lending services available, and CashNetUSA competes by offering fast and convenient loan approvals. However, it's important for consumers to compare rates and terms to find the best option for their needs.

Final Verdict: CashNetUSA is a viable option for those in need of quick cash and who are aware of the high costs associated with short-term loans. It is recommended for users who can repay the loan quickly to avoid accumulating high-interest charges.

FAQs: Common questions about CashNetUSA services include inquiries about loan eligibility, repayment terms, and the total cost of borrowing.

Update and Disclosure Notices: Any recent changes in terms or services will be disclosed on the CashNetUSA website. Additionally, the company will inform users of any affiliate links or sponsored content.

How to file a complaint about CashNetUSA / CNU Online Holdings?

Here is a guide on how to file a complaint or review about CashNetUSA / CNU Online Holdings on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don’t have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with CashNetUSA / CNU Online Holdings in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention relevant information about any transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the issue and the company's response.
- Explain the personal impact of the issue.

5. Attaching supporting documents:
- Remember to attach any additional supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide users effectively through the process of filing a complaint or review on ComplaintsBoard.com regarding CashNetUSA / CNU Online Holdings.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact CashNetUSA / CNU Online Holdings customer service

Phone numbers

+1 (888) 801-9075 +1 (888) 801-9078 More phone numbers

Website

www.cashnetusa.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with CashNetUSA / CNU Online Holdings?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CashNetUSA / CNU Online Holdings Customer Service. Initial CashNetUSA / CNU Online Holdings complaints should be directed to their team directly. You can find contact details for CashNetUSA / CNU Online Holdings above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about CashNetUSA / CNU Online Holdings. Discuss the issues you have had with CashNetUSA / CNU Online Holdings and work with their customer service team to find a resolution.