Complaint Rating:

The company does not have a Virginia contractor’s license to date 3/22/07. They also did not have an Alexandria City license to do work in Alexandria, VA.

They abandoned our hardwood flooring installation and tried to collect 6 months after the job was started and not completed. They used different flooring and stairs that was on the estimate. They damaged the installation do to poor workmanship so we had to have flooring, stairs and a railing ripped out and replaced etc. etc. The list goes on.

A list of other issues with some pictures can be seen at http://www.geocities.com/gjbassett/index.html

Carpet Yard
Service • (703) 698-5065 • Fax: (703) 893-2038 •
1311 Old Chain Bridge Road • McLean, VA 22101 • (703) 893-7555
2811-C Merrilee Drive • Fairfax, VA 22031 • (703) 560-0666