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Caribbean Cruise Line

Caribbean Cruise Line review: Refund of Money 2

G
Author of the review
5:26 pm EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I paid on a vacation to Ft. Lauderdale and Orlando Fla. Included was a 2 night cruise to the Bahamas plus 2 other trips, bonus getaways to be taken later. Somehow they had me booked for the trip on Jan.30th, 2012. I didn't know this. I called about my vacation package just recently and was told it had been cancelled, by the cruise line. I asked about my $208.00 I was told no refund or pay $300 plus to keep the vacation and get it extended. I want my $208.00 back!
Bobbie K. Misso

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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2 comments
M
M
Mir-Rago
CIUDAD DE MEXICO, US
Oct 03, 2023 3:37 pm EDT

Hello, I am asked to pay to a company name https://swiftmovedelivery.us I have a tracking number for something a "friend" call Jason Sangcheol "sent me". Have you heard about this?

It supposed to come from London to Mexico.

Thanks

K
K
KLowney
, US
Nov 09, 2012 11:21 am EST

A member of our office experienced the same thing. We are a Seattle-based law firm and are preparing to file a class action lawsuit against this company. Could we please call you and have a confidential conversation about your experience? If so, please send us a confidential email at CCLclassaction@igc.org and we will get right back to you. Thanks in advance. This company really needs to be held accountable.