Complaint Rating:

Company information:
American Express
Knoxville, Tennessee
United States

After paying off my AMEX balance after 10 years as a cardholder, I was informed my card was cancelled and i was losing my airline miles. AMEX is systemically eliminating many of their cardholders for whatever reasons they decide.

Whoever is making decisions for AMEX has lost their minds. I will do everything within my power to spread the message that the company holds no regards for their customers and can rot in hell. They are the epitome of greed and should be ashamed to have the word "American" in their name. I will tell anyone who will listen of their idiocy; including news outlets, postings or anything else.

As stated, I had paid my balance and planned to use the card only for airline tickets. Good riddance . . .