Complaint Rating:

Company information:
caracol cream
Cambodia

I have been had by Caracol Cream...ordered the 14 day sample which
was never sent. Company emailed me that package had been sent on
8/20 by ups...today 9-3-08 I contacted ups and they said a label had
been printed on 8/20, but the package had not be sent! I emailed the
company and told them to cancel and received an email back saying
I was being charged 25% of the monthly cost if I canceled. Apparently
this was what I agreed to when I ordered. This must have been hidden
somewhere in the ordering process, because I never saw it.

This company needs to be flagged for deceptive and illegal business practices.
Wish I had seen this complaint board BEFORE I gave them my credit card number!!