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Caracol Cream Complaints - unauthorized charges

Review all Caracol Cream complaints

Caracol Cream

Posted: 2008-10-01 by Terri [send email]
unauthorized charges
Complaint Rating:  100 % with 1 votes
Company information:
Caracol Cream
United States
CaracolCream.com

This company is a complete scam. They charged my credit card for a product I returned after a few days. From what I am reading they are doing the same thing to other people. I emailed the "customer support" six times and everytime I got the run-around. From what I understand, since they are located out of the country very little can be done.
Comments United States Cosmetics
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Comments

44 days ago by Judy M. [send email]
I was terribly disappointed in how I was put off & spoken to in circles, in trying to resolve this problem. I decided to try the TRIAL OFFER, (which I never received), but, a while later I received the large jar of Caracol Cream & found that it did not really make any difference in the quality of my skin. I called to return it & was told to send it back & they would credit my account. This was all after several tries to call & either the call was dropped, (by you), & I got a dial tone, after waiting or was just left hanging on the phone. I would appreciate my $ 59.95 credited to my account A.S.A.P. & hope that others don't have to waste half a day as I did to try & get this problem solved. I wonder what happened to the "TRIAL" Offer !!! It's strange I never received IT !!!
This is definitely FALSE ADVERTISING if you ask me !!! Please be sure to remove my name from any of your products in the future.
19 days ago by Lis [send email]
My experience is just as bad as the other complainants.
I did receive my free trial offer. liked the product and hence was looking forward to receiving my next purchased jar of Caracol cream but... after Caracol have taken over Usd 100 from my bank account split over two bank transfers, I still have not received any of the two jars I legally am owed by the company.
Promises of shipping has been made by Caracol in writing but no shipping confirmation or products received.

Personally, I will not support a company with either bad business practices or mismanaged inventory and poor financial accounting.

I strongly suggest you do not buy from this company who is preying on woman's wish to look younger and is only letting us down in the most insensible way.

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