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| I'm having the very same problem. I had used AVG some time ago, which was free. I've been having some trouble with my own security system and just wanted to download AVG and see if I got the same results. Instead, it downloaded CyberDefender and I cannot uninstall it. In fact, it won't even go to the background when I am using other programs. I have to move it to the side as much as I can to see what I am doing. Any suggestions? Thanks, Janice |
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| after all day of searching i stumbled across some other sites i can't remember, because there was so many. but eventually i came across this one and i went into task manager and view programs running, clicked on end task then i closed and went into the control panel and uninstalled it. and it actually worked. |
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| Cyber Defender is a RIP-OFF and should be avaoided at all costs!!! I bought the "family pack" for extra money, with the promise that it will work on 5 computers. After the initial install, I added it to my 2nd computer only to have the program tell me that the license code entered was already registered to a different device and could not be reused. I called CyberDefenders tech support and spoke to some guy in India who told me that I'd have to call the main office (billing) and ask them to correct the problem. I've called billing 20 times, left messages, sent emails, registed at the website asking for help and have not heard word one in 14 days. I've asked for my full refund without any response from CyberDefender. These guys suck. |
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I'm having the same problem of not being able to get rid of this program. I haven't paid for it yet, but it seems they are in my face all the time to force me to buy this software which I don't want after reading all these complaints.
Please, any genious out there, can you help us with this problem??? |
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AVG are going to lose a lot of customers like myself who stopped using Norton because of difficulties in communicating with them and then subsequently making it difficult uninstall. Surprise surprise when having supposedly downloaded the latest AVG 8.5 "free" I discovered had installed Cyber Defender (free) . After a "free" scan in which it detected some serious problem that needed attention - or words to that effect - I'm now told that it won't remove them until I sign up.
I'm on a Free Trial of AVG but as soon as that's over I'll be looking for another anti-Virus program. |
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Cyberdefender is a scamming, full on HOAX consumer RIP-OFF!
comparable to cyberterror! that should be their rightfull name!
First, they advertize as "FREE" don't fall for it! It's not free to remove the ridiculous amount of online threats found on your system! Once you decide to remove the "alledged threats", they force you to pay for the service for one full year! After you do that, it will waste yorur valuable time, by turning your computer into a zombie, and it will become fully RETARDED! That's when I knew I had to remove their program, not so easy to do! I had so many problems, I called their outsourced tech support in jolly good India! forget about it! these guys don't seem to know which end is up! Not only they're hard to understand, they sound like monotone drones devoid of human compassion, but they tried to hussle me for another one time assistance fee of $19.99 for help through the phone, I said NO THANKS. You're probably better off trying to resolve the problem on your own. I had to do a system restore to really get rid of them for good. Cyberdefender won't allow you remove the program, because then, your computer cannot be controlled and jacked up with malicious spyware, the very thing their suppose to protect you from!
Run from them, don't download their program, unless you don't mind paying them to do nothing good for you! |
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CyberDefender Corporation would like to apologize for any difficulties you have encountered with our product. CyberDefender operates 24 hours a day, 7 days a week, and we have technical support staff located all over the world. We recommend that you contact our headquarters office at 866-793-0454 during normal business hours in Pacific Standard Time. We will be happy to help you resolve any issues or problems you are having.
All CyberDefender products can be uninstalled using your Windows Control Panel and opening Add/Remove Programs. First, you will want to exit out of Early Detection Center by right-clicking on the red box in the top right-hand corner, or right-clicking on the red EDC icon in your lower right-hand toolbar.
Then, simply click
Start>
Settings>
Control Panel>
Add/Remove Products
to open the menu listing all currently installed programs on your computer. Locate CyberDefender and/or MyIdentityDefender entries from the list and click the Uninstall option to remove the software. An uninstall wizard will walk you through the complete uninstall process.
VERY IMPORTANT: Restart your computer after uninstalling to complete the process.
Alternatively, you can go to your Control Panel and open your computer's search function. Do a search on the search term "CYBERDEFENDER." Delete any files that come up.
VERY IMPORTANT: Restart your computer to complete the process.
Please do not hesitate to contact us if you require any further assistance. |
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Date
395 days ago by 
51 days ago by 
