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2.3 32 Reviews

How responsive is Camshare / Camfrog's customer service?

8 Resolved
17 Unresolved
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Camshare / Camfrog reviews and complaints 32

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Camshare / Camfrog Banned

I was BANNED from the main room of Camfrog stating I would NOT Sex Cam. And my refusal to do so with men private messaging had resulted in Bad Input and taken away my private messaging rights. I then went to the Latin Room commented how the man room banned me and why and added. What is Frogcam advocating? Do they think women have no rights of refusal and have to do anything any and every man wants? You guessed. BANNED again. I also notice how old geezers anre not chastised when seeking Gay sex with underage boys.. I think they encourage Pedophilia and many illegal activities

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Notsad Uho
, US
Nov 29, 2017 11:41 am EST

You are banned from __DEAF_MARVEL__. The room owners are "a", 07a_, 5e. The admin email is mailto:malliboy_mcfly@msn.com. Additional information is available at https://videochat.camfrog.com/room-info/__DEAF_MARVEL__.

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Camshare / Camfrog I am banned from wank 0 thon room

i am banned from wank 0 thon room.kicked and banning their favourite work, i was joining camfrog with terms and rules, a female operator banned me only i say her sister can i play 1 song in room, she lose her temprature she ask me why you says me sister and she banned me, i have complain many time to the room main owner but they banned on me on my pro code please help me.
many people banned from their.
please reply me of my email if you can, mu email is [protected]@ymail.com
i am begging to company i have no fault

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gooood4
, PK
May 02, 2014 5:56 am EDT

I have blocked in cam frog please unblocked me

A
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arshan ali
, PK
May 02, 2014 5:49 am EDT

I have blocked in camfrog so please unblocked me

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5:06 pm EST
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Camshare / Camfrog Attack in the room

I pay for my pro-code for this site and i enjoyed certain 18+ room and they still let this room wank o thon sending people to attack the room to get more people in their room . alots of people making a complains and they still not do anything about it about the attack sending virus etc they only want us to hav a protection to the room ( more money for cam frog) i think i gonna stop using this site if this still continue

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Camshare / Camfrog www.camfrog.com

I write this letter on behalf of more than 80% of users of camfrog latin america.
We want to communicate to the lords of camfrog videochat some harmful and dubious information we have about a number of things and events by which a person claims to be camfrog videochat program administrator.

* First:

we mean the person who is allegedly responsible for the Latin America region +18, with INTRUDER_ADM_BR nickname.
We camfrog users want to know what are the positions or functions that you have concedidaos for this person, because this person is creating a series of rules and strict measures to latin america rooms and users, rules or measures that we believe are not applied by the camfrog TOS and rules are not set by the company camfrog videochat.

( http://www.frogfriendsbrasil.com/blog/?p=619 )

We want information about this type of rules or actions, and whether they are legal or not.

We camfrog users latin america, we feel threatened and unwilling to continue in this program because because of this person, there are many who feel harassed and threatened because many users are being banned for no reason and no reason to like several rooms are also being banned.

One of the main reasons that a user is banned or room is as follows:
- Whether a room remains for a period of time in the first qualifying spot in the list of rooms and also banned the person who owns the room or invite friends.
This is characterized as an abuse of authority or power, with the intention that this person from the company ( http://www.frogfriendsbrasil.com ) always stand out from the others.

* Second:

Users with servers and rented rooms to other users, also feel threatened because of this person, rules to put this person and appears on the blog ( http://www.frogfriendsbrasil.com/blog/?p=619 )
One of the rules that apply in the peoples person is: “If a user was banned and enters a room with another nik, the room will be banned” ..
Our question is, what fault is the room?.

* Third:

Because of the threat and harassment from this person and their rules, people who rent rooms to other users agree changing rooms area recorded in Latin America and put them all in the Europe / Russia, leaving no empty rooms this area or just stay this person rooms rented from the company ( http://www.frogfriendsbrasil.com )

As already starting to practice and do.

In this day have been more than 30 theaters in the area of Europe / Russia and soon hiran making more changes by others who are also engaged in renting rooms.
Nor will open new theaters in the latin america temporarily to give the solution to this type of harassing and threatening character of abusive power.

Our intention is:

We camfrog video chat users in the area of Latin America, we are outraged by what we do is protest against abuse of authority or power that this person may have and also ask the RESIGNATION total charges this person may have in the Camfrog video chat program.

-Tell them that if this person continues as area administrator latin america, users camfrog videochat latin america area, open a blog to release all camfrog, were created as forums related to this issue that will also be released around camfrog, send protests and indignation on the wall of Facebook and social networks if necessary, write letters that will be mailed and all complaints will be written and sent necessary in the web page ( http://www.complaintsboard.com ).

-We members and persons engaged in open rooms camfrog Latin America, we can not enjoy this program if we are constantly threatened and harassed because of this guy, INTRUDER_ADM_BR.

We hope you gentlemen camfrog video chat program, kindly put things in place and face as they say, with a solution for users to enjoy camfrog latin america as do other users zones.

http://profiles.camfrog.com/en/INTRUDER_ADM_BR

INTRUDER_ADM_BR
RESIGNATION NOW!
NO! Abuse of authority.

Latin America Camfrog users. 18/11/2012.

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Camshare / Camfrog Racist room

666_Rockeros_Malvados_666 (america latina/all ages) In this particular room is not alowed jews and black people, wake up we are in the 21st century shame on you

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RoundTable
Christchurch, GB
Jul 12, 2012 7:36 am EDT

So, you weren't bothered by the fact that they also don't allow "ugly people, " gay men, lesbians, etc.? There was more than just racism going on in that image.

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Camshare / Camfrog Camfrog

This is happening on camfrog as a novelty, people doing sales scams pro codes which are false or are other people using them.
I took days to send reports from the profile of a person who is dedicated to defraud users, I am a victim of this scam, which reported to the e camfrog for several days.
In today's day when the person continues with their scams and camfrog does nothing.
Many users ask for this person prohibition within the video chat.
**attached some of the texts I send to [protected]@camfrog.com :

** first message to [protected]@camfrog.com

This user is engaged in the sale of serial camfrog pro fraudulent
This deceiving many people, performing sales codes for the price of 15 euros
I just got knocked the victim of this fraud e sent the money to this person, with the intention of sending camfrog after this email.
I made ​​that payment to that person, to prove to you that is true.
I lost 15 euros with the intention to demonstrate to camfrog, the amount of fraudulent people out there, and this person is one of theme
Enviado a:
kaywan k bayat (El destinatario de este pago se encuentra Fuera de EE.UU.: No verificado)
Correo electrónico:
[protected]@ymail.com
Importe total:
-€15, 00 EUR
**************************************************

Please, finished with unnecessary people on Camfrog, and as proof I have the realization of the purchase that I made intentionally
name person: kaywan k bayat
username camfrog: Mr_4L3
profile: http://profiles.camfrog.com/Mr_4L3
email: [protected]@ymail.com
attachment, evidence.
Mr_4L3 (13:07:06) : this pro 15 euro Iam hack in camfrog
Mr_4L3 (13:07:08) : yes
Mr_4L3 (13:07:42) : and 30 euro === 1 id orginal and faktur
Mr_4L3 (13:09:12) : all orginal
Mr_4L3 (13:10:53) : realy
Mr_4L3 (13:10:57) : orginal serial
Mr_4L3 (13:11:09) : id, , bot, , room, , 3 lettere
Mr_4L3 (13:11:39) : pro user, , bot..room, , server linuxcloud-windows 1gb port / 10 gb

****** second message [protected]@camfrog.com:

continue the fraud and now we receive the person attacks right through a server.
Not the first time you do this type of attack.
This person says he continues to do the scams and committing the crime because he says that managers are a ### camfrog, and has no eggs to stop.
this person is using other names:
http://profiles.camfrog.com/Mr_4L3
MR_4L3
http://profiles.camfrog.com/serverLimitted
serverlimitted

when are you going to give the ban for this person?
I think you and the proof sufficient to eliminate this person from camfrog.
or maybe going to wait for this person to continue scamming others?

today this person continues to make camfrog scammers and does nothing to prevent.
thank you.

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gesonsmi
, IT
Apr 19, 2012 10:47 pm EDT

proplemidel pro per le web cam nn miva

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Camshare / Camfrog Abuse and threats

Many users are being banned "user disabled" GMOs without any reason.
Users blame camfrog five or six people, which are reported to camfrog for several months, for making false reports and complaints to other users, sending fake websites to steal names and code pro. Apparently these people have friends with a manager camfrog, latin america + 18 area which is responsible for making the prohibition to the username that they would want.
This manager ignores the reports and complaints that many users are sending over these five or six people because of course ... these five or six people have friendship with the manager.
Because of this, many people are leaving to attend the program because we feel vulnerable camfrog, fooled and many even afraid to be terminated without cause.
Because of these bad managers and bad program friendships that unite them, these types of difficulties arise.
Apart from the reports and email sent to the company camfrog, they are also sending some email to paltak to see if anyone is worthy of solidarity or administration to stop such abuses of power and make it more appropriate to complaints and reports, leaving a aside some friends.
No administrator is appointed and no users in the Complutense, but still needed the appointment.
From here we ask that before making the prohibition to any user "INNOCENT" real evidence is required and no abuse of power.

Best Regards

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Camshare / Camfrog Terms of service disabled

Camfrog disabled my account due to so-called, "violating terms of service." I know for a fact that I did not break any term of service policy. I honestly don't know if I would return to camfrog based on how I was abruptly kicked off without any explanations. I just feel bad because I did meet some descent people who I made friendships with. Disappointing how room administrators abuse their own powers.

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Update by piccolavioletta
Nov 14, 2011 3:44 pm EST

Honestly, I'm not sure if I even want to return. I'm aware of how several people abuse camfrog and log on for their own unlawful purposes, but I truly had some interesting intellectual conversations with some camfrog users. It's just my impression that camfrog is a scam to get you to buy pro, which I did not have...regardless, it's just very unfortunate for those who did not abuse the system.

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Camshare / Camfrog - Camfrog room abusive owner

This is a copy of an email complaint sent to the Camfrog admin...I think, it sums up the whole story.. To The Camfrog Administrators: I like it to be known and to call your attention regarding the blatant and arbitrary abuse of power of the Camfrog room owners namely: Barbera_1968 and Ace001. There are two incidents involved in this complaint. The first...

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Camshare / Camfrog Disgusting program

I used to work for camfrog as an admin for a considerable length of time and I have witnessed many things that occur that are illegal. And yes there are a large numbers of pedophiles that cruise the rooms looking for underage young people.
They often change their adult profiles to a teen to gain access to teenagers. Camfrogs security measures are a complete failure. Bans are easily circumvented and really do nothing to address the problem. Emails for help are either bounced or not answered. In rooms that are G rated there is a constant stream of men masturbating on webcam. And camfrog room owners employ 18 year old girls to admin these rooms exposing them to sexual abuse. Which is paramount to sexual grooming. I was thoroughly disgusted by the dishonesty and indecency by camfrog and its staff and clients.

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TimesUp
, GB
Mar 12, 2018 2:41 pm EDT

I have just been given the go ahead on a Camfrog BBC insight that's been worked on for quiet some time now, Hopefully it will be broadcasted in the autumn, so if you have any screenshots / recordings or any information that may help us once and for all to put an end to sites like this or at the very least insure that they are properly moderated please contact me, all personal information will only be used with consent.

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tornado fast
, US
Mar 12, 2018 2:28 pm EDT

My account is coming from camfeog Village please activate it

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camfrog
, EG
Jul 20, 2011 2:32 am EDT

عاوز ضبط الكام فروج وازاى انزل الكاميرا المجانية

CamfrogCommunity
CamfrogCommunity
Titusville, US
Apr 03, 2011 1:38 am EDT

Come on Over Express Yourself = www.CamfrogCommunity.com

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1:37 am EST
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Camshare / Camfrog directing and forced to show undress body

DIRECTING AND FORCED THE FEMALE USER'S OF CAMFROG ROOM SPECIFICALLY NAMED MOTEL_in_ NYETA 18+ ROOM (ID.USER'S ARE :1ZANEA, WETNWILD69, Motel_in_Javluu, Motel_in_Administrator.and most of the Redteam on this ROOM)THIS ARE THE FOLLOWING PERSON'S WHO DID IN MY COMPLANT ABOVED DETAIL'S, , , AND ONE MORE THING IS THEY ASKED SOME DONATION'S FOR THE PAYMENT OF THE ROOM THEY ARE RENTING..WHICH THEY USED ONLY FOR THEIR EYEBALL ACTIVITY EXPENCES..MANY ROOM CO-OWNER, GREENTEAM MEMBER'S ARE DEMOTED WITHOUT EXPLAINING THEM THE REASON WHY THEY ARE DEMOTED(this are the similar complaint before that some owner's and member"s are abusing thier POWER)thank you and GODBLESS us all! SANA MABIGYANG PANSIN ETO AS SOON AS POSSIBLE PARA WALA NG MABIBIKTIMANG IBA, AT MABIGYAN NG KAUKULANG PARUSA NA NARARAPAT SA MGA TAONG ITO...

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Update by akot
Nov 09, 2009 1:44 am EST

PARA SA IKA-BUBUTI NG LAHAT NG USER'S AT SA PROTEKSYON NG KANILANG PAGKA-TAO NA SOBRA NG TINATAPAKAN NG MAY MGA POWER NG ROOM NILA!DEYYYYYYYMMMMMMMMM, , , , , MATSALAM SA LAHAT, , , ,

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helixdrilling
, MY
Dec 15, 2012 9:12 pm EST

i want to add my friend

CamfrogCommunity
CamfrogCommunity
Titusville, US
Apr 03, 2011 1:41 am EDT

Come on Over Express Yourself = www.CamfrogCommunity.com

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8:10 pm EDT
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Camshare / Camfrog Algeria ban

for more than 4 months algeria is banned from using camfrog, after algerian using this software for more than 5 years now, until now they don't know why all the country is banned and their only hope is to get back to their friends and relatives all over the world, the camfrog is the only video chat software used by almost all in algeria and now they are lost without it i tried to contact helia about that but the only answer was == they stay=
i don't know if it was they stay until the ban gonna be remove or they stay banned
and here we can see that is sort of racisme here
because we arabs
the users of camfrog in algeria are ( disabled, doctors, lawyers, teachers, students, women, teeneger...ect) i dont see anyone form this people are criminal
please can camfrog can check or can you take positif decision to let this people get touch with their relatives and friends or you want to isolate them from the world

our respects

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Update by mr_bendehiba
Mar 25, 2010 11:27 am EDT

i don't see why the camfrog keep quiet while there is some countries banned fr nearly a year now
we checked with the internet provider and the answer was that the camfrog banned this contries
algeria is one of them victim of racisim and i am hoping that the tean who is looking after the canfrog
do your best toi unban algeria and leave the people to join their family and relatives

all the way
mr_ben_dehiba

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illbeback121
Southampton, GB
Sep 09, 2023 9:21 pm EDT

i have paid for camfrog pro 4 99 you taken it from my account but i do not have the service of pro my user name is illbeback121 please can you sort this soon as possible thankyou darren randell

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CIA7
La Belle, US
Feb 07, 2023 11:41 pm EST
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I see most disturbing web cam of the grown up man being with children

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Nathan Betts
, US
Jan 22, 2023 11:51 pm EST

i bought a £15 coin package, on 3rd of january, ten days later on the 13th january, a camfrog employee sent another £15 coin package for i did not ask for and stole money out of my bank account, i want the scumbag done for theft and fraud, camfrog should be taken to court for many times of fraud and theft, its happening daily

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soke
, PH
Apr 11, 2012 11:44 pm EDT
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tang ina nyo dami kasing couple show hahahahahhah yan tuloy wala na tau makikitang live show na abuse kasi ng iba pota lang ha sa mahal kong sa japan si ___sayaka___ sa friend ko si gail saka sa room ko kweba ng kabiguan este kaligayahan kita kits nlang sa eb hahahahaha potpot ko ilove u _soke (v78) tang ina nlang ha yan lang focus nalang ako sa work hehhehehehe

S
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soke
, PH
Apr 11, 2012 11:40 pm EDT
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this gonna be our last in camfrog family my id in camfrog is v78 (known me as _soke in philipine zone ill try to open the application and did not working anymore im not happy anymore hehehehehheheheheh couple show kasi potang ina lang ha:d

CamfrogCommunity
CamfrogCommunity
Titusville, US
Apr 03, 2011 1:37 am EDT

Come on Over Express Yourself www.CamfrogCommunity.com

I
I
ibrahimmm
, JO
Nov 06, 2009 3:30 pm EST

for more than 4 months algeria is banned from using camfrog, after algerian using this software for more than 5 years now, until now they don't know why all the country is banned and their only hope is to get back to their friends and relatives all over the world, the camfrog is the only video chat software used by almost all in algeria and now Nickname N_1O they are lost without it i tried to contact helia about that but the only answer was == they stay=
i don't know if it was they stay until the ban gonna be remove or they stay banned
and here we can see that is sort of racisme here
because we arabs
the users of camfrog in algeria are ( disabled, doctors, lawyers, teachers, students, women, teeneger...ect) i dont see anyone form this people are criminal
please can camfrog can check or can you take positif decision to let this people get touch with their relatives and friends or you want to isolate them from the world

I
I
ibrahimmm
, JO
Nov 06, 2009 3:29 pm EST

Camfrog did NOT ban any country. It was the governments of those countries that banned access to sites/software such as camfrog, youtube, etc Nickname N_1O

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Happy Frogger
, GB
Sep 26, 2009 7:35 am EDT

Camfrog did NOT ban any country. It was the governments of those countries that banned access to sites/software such as camfrog, youtube, etc.

B
B
_BLOC_
, DZ
Aug 28, 2009 10:13 am EDT

merci et VIve aL DjazaiR

Camshare / Camfrog In-depth Review

In summary, Camshare, also known as Camfrog, is a platform that offers video chat and instant messaging services. It is designed to bring people together from all over the world, allowing them to communicate in real-time through video. This review aims to provide potential users with an understanding of what to expect from Camfrog, including its features, usability, and overall performance.

1. Overview of Camshare / Camfrog

Camfrog is a global video chat community that allows users to connect with others via video chat rooms and private messaging. It has been around for many years and has established a diverse user base. The platform is known for its ability to host multiple users in a single chat room, making it popular for group interactions and socializing.

2. User Interface and Usability

The user interface of Camfrog is quite straightforward, with a simple design that makes it easy to navigate. However, new users might take some time to get used to the various features and settings. The usability is generally good, but some users may find the interface a bit outdated compared to newer platforms.

3. Features and Functionality

Camfrog offers a range of features including video chat rooms, private messaging, and virtual gifts. Users can also earn points and achieve status levels, which add a gamification element to the experience. The functionality of these features is generally reliable, but occasional glitches can occur.

4. Membership Options and Pricing

Camfrog provides both free and paid membership options. The free version offers basic access to chat rooms and messaging, while the paid version, known as Camfrog Pro, offers additional features such as ad-free experience, high-quality video, and the ability to view more than one video at a time. Pricing varies depending on the subscription length and can be considered reasonable for the services provided.

5. Quality of Video and Audio

The quality of video and audio on Camfrog is generally good, but it can be affected by the user's internet connection and the number of people in a chat room. Some users may experience lag or lower quality video in crowded rooms or with slow internet speeds.

6. User Base and Community Engagement

Camfrog has a diverse and active community. Users from all over the world participate in chat rooms, making the platform a melting pot of cultures. Community engagement is high, with many users returning regularly to chat rooms and participate in conversations.

7. Safety and Security Measures

Camfrog takes safety and security seriously, offering features like parental controls and the ability to block and report users. However, as with any online platform, users should exercise caution and protect their personal information.

8. Customer Support and Service

Customer support on Camfrog is available through email and a dedicated help center. Response times can vary, but the support team is generally helpful in resolving user issues.

9. Mobile App Experience

The Camfrog mobile app is available for both iOS and Android devices. The app maintains most of the desktop features and is convenient for users on the go. However, the mobile experience may not be as smooth as the desktop version, with some users reporting crashes and bugs.

10. Performance and Reliability

Overall, Camfrog performs reliably with minimal downtime. The platform handles traffic well, although performance can dip in very busy chat rooms or on slower internet connections.

11. Content Moderation and Community Standards

Camfrog has community standards in place to ensure a respectful and safe environment. Content moderation is present, but the effectiveness can vary, and some inappropriate content may slip through. Users are encouraged to report any violations they encounter.

12. Accessibility and Language Support

The platform supports multiple languages, making it accessible to a global audience. However, the level of language support can vary, and some users may find it challenging if they do not speak English fluently.

13. Integration with Other Platforms

Camfrog does not offer extensive integration with other social media platforms. Users looking for seamless integration with other services may find this to be a limitation.

14. Pros and Cons

  1. Pros:
    • Connects users globally through video chat rooms.
    • Offers both free and paid membership options.
    • High community engagement with diverse user base.
  2. Cons:
    • User interface may seem outdated to some.
    • Occasional performance issues in crowded chat rooms.
    • Limited integration with other social media platforms.

15. Final Verdict and Recommendations

Camfrog is a solid choice for those looking to connect with others through video chat. It offers a range of features and has a strong community. While there are some drawbacks, such as the occasional performance issue and the outdated interface, the platform remains a popular option for real-time video communication. We recommend giving Camfrog a try, especially if you are interested in joining diverse chat rooms and meeting new people from around the world.

How to file a complaint about Camshare / Camfrog?

Here is a comprehensive guide on how to file a complaint against Camshare / Camfrog on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Camshare / Camfrog in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Include key areas, transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Camshare / Camfrog on ComplaintsBoard.com.

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Contact Camshare / Camfrog customer service

Phone number

+1 252-227-7013

Website

www.camfrog.com

Most discussed Camshare / Camfrog complaints

Algeria ban
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