Complaint Rating:

Company information:
CameraAddict.com
United States
www.cameraaddict.com

These guys are dishonest and weaselly. I found a "new" Canon camcorder (the FS-100) for about sixty bucks cheaper than elsewhere. I bought. On an impulse, I called to be certain that it was truly new. The sales rep confirmed that it was, then asked if I wanted to purchase a battery. I know from the Canon site that the FS-100 comes with a rechargeable battery pack. Sales rep said a) the camera I purchased from them does not come with a battery, b) the FS-100 does not ever come with a battery, and c) that it is "standard" for all new camcorders to be sold without a battery.

A quick call to Canon showed him to be flat out lying about points b) and c). The angle is to sell for $60 cheaper while withholding part of the package and then making it up by selling that part separately for that amount. And then to purposefully deceive those who call them on the dishonest practice.

I canceled the order and bought from a reputable dealer. (That dealer, by the way, confirmed that my camcorder comes with the battery, scoffed at the Camera Addict claim that camcorders generally don't, and seemed very familiar with C.A.'s disreputable trade practices.)