Complaint Rating:

Company information:
CameraAddict.com
Brooklyn, New York
United States
Phone: 800-927-2354
www.cameraaddict.com

What drew me to the website was their fantastic price and free shipping. I went online to purchase a camcorder a few days ago. After checking out, I immediately received an email message from them stating that I needed to call them to confirm my purchase. I called them and gave my order number. Their employee was pleasant and nice... at first. After declining the purchase of additional batteries (he stated that the one that came with the camcorder lasts only 5 minutes), in-car chargers, and then warranties; he started getting irritated. Finally, he asked if I would like to, instead, purchase the American version of the camcorder. I asked him to repeat himself. He stated that the camcorder I was purchasing was the Japanese version with nothing in English. I said that their website did not explicitly state they were selling a PAL version or a Japanese version. He replied that it did not say we were getting an American version, which costs much more than the advertised price. I prefer not to deal with gimmicks, deception, and bait advertising; so, I asked their employee to cancel my order.