Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website



Rude and ill informed customer service reps

Complaint Rating:  100 % with 1 votes
100% 1
Contact information:
United States
As an investor and customer in Cablevision I was thoroughly disappointed with the service I have received from Cable Vision. Today I contacted cablevision in regards to a letter I received in the mail stating my monthly service premiums were going to increase. When I contacted your customer service department I was first greeted by a representative that was uninterested in my concerns and immediately shuffled me off to your cancellation department, which was unprompted by me. After waiting a few minutes I was horrified by both the lack of respect and rudeness that was exhibited to me by your representative in the cancellation department (akmid?). Among other insults, it was implied by your associate that I was "stupid" for complaining about the price increase and was an idiot to leave cablevision. I did not devote 10 years of my life to higher eduation to be called an idiot. To say he was unprofessional would be a complement. I enjoyed the services cablevision offered me but was given no other choice but to cancel my services with cablevision.
Complaint comments Comments (0) Complaint country United States Complaint category Telecommunications
Share with others:  
Was the above complaint useful?     

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Contact Us
RSS Feed

Reply to