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Facebook review: Unauthorized charges 55

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6:11 am EDT
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unauthorized charges - underage grandson playing games on internet. credits charged to my credit card without being autorized by me. I never gave my credit card number to facebook or c.facebook.com/credit.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

55 comments
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k cahoone
denver, US
Oct 29, 2022 9:53 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Facebook deleted my account July 1 2022 saying I posted something explicit?! Since then I can’t use the account and they keep pulling money out of my bank account. Last night THREE fraudulent charges from facebook for 200 dollars each!?!

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Gwendolyn Adkins
, US
Oct 31, 2019 10:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Ta Tamura Draheim Feb 26, 2013

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Jade Fernandez
, AE
Jul 15, 2016 7:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I used to use my card in Facebook but it has a facebook receipt not until that Oplata*bill4pro.com RIGA LV charge me on this. See attachment the latest is charged 14/06/2016 which i do not purchase also on and 13/05/2016 and 13/04/2016. It was charge on my mastercard 5459 87** **** 0182. i just need a refund The password to open my e statement is [protected]. All amounting to 79.77 USD

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johndeer19702
Shreveport, US
May 05, 2014 6:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i did not use my credit card on my facebook account i would like to have my money back on my credit card

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johndeer19702
Shreveport, US
May 05, 2014 6:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i like to have my credit card reimbursed to me as soon as possible please thank you

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Wanda Green
, US
Mar 05, 2016 6:38 pm EST

I have 3 charges charge to my account that I didn't authorize. The following are the numbers beside the charges.

QLXUK9E9K2 - $20.90
RLXUK9E9K2 - $20.90
GTVTL9EAK2 - $20.90

I want the funds reimbursed back to my account.

Thank You
Wanda Green

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Rob Rideau
San Mateo, US
Jul 22, 2013 11:36 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This morning I discovered a charge against my debit/credit card for $40 for Facebook Ads. Please explain this charge as I have no idea what this is for.

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mary m smith
Binghamton, US
Jul 22, 2013 10:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

my debit card was charged 820.00 dollar for games that I did not authorize. I would like my money to be put back in my account so I can pay my bills. im disabled and I cant affored these charges.

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BETTY BOUDREAUX
Opelousas, US
Aug 18, 2013 7:14 pm EDT

rmelier00 was taken out of my account to day 8/18/2013 to buy chips from online gambling I did not want to buy chips with my money this was an errow please return my money.

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Christine J Arnold
Fond du Lac, US
Oct 09, 2013 12:17 pm EDT

FaceBook change $399.00 to my Debit card account that I didn NOT authorize, and I want that money return ASAP.

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judie austin
Rancho Santa Margarita, US
Oct 28, 2013 1:19 pm EDT

I was charged 25.01 for a post on facebook. This was not an ad. I dont know why I was charged for facebook list. It was to be free.
Please credit back my account. My contact info is [protected]. Thank you
Judie Austin

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jeremy coleman
glenarden, US
Oct 24, 2013 10:41 am EDT

I had an unauthorized charges to my paypal acount by facebook Marvel: Avengers Alliance of the amount of 50 dollars

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klambert
Herndon, US
Oct 24, 2013 9:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My credit card was charged for 199.89 .I have never spent that much on facebook .I want that 199.89 put back into my account now that was my bill money.Allison my phone # is [protected]

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Charles P. O'Brien
, US
Jan 03, 2016 1:07 pm EST

On my Credit card. Charges for $2.99 FACEBK*TJRU68E952www.fb.me/co CA Charges for $100.00 FACEBK*MN4B88J952 www.fb.me/cc CA Charges for $17.98 FACEBK*VA2VF8W952 www.fb.me/cc CA Charges for $ 5.99 FACEBK*UXQMB82952 www.fb.me/cc CA A total of $226.00 I will not pay on my current Chase Ink bill.

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Reviewer79160
,
Jan 03, 2016 1:41 pm EST

my bank was charged 25.00 today what is it for I wish I knew all it says is 01/01.2016 ATM Point of sales Facebo *XFBCY8E8E2 FACEBK 8 XFBCY8E8E2 www.fb.me/cc CA US I WANT MY MONEY BACK also found10.00 charge 4.99 1.99 pleases help me get this back

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Pat Eilers
, US
Dec 29, 2015 11:59 am EST

Some one was on my facebook yesterday, and was making charges to my account. I need them taken off, and my credit card has been turned off. please let me know what I need to do in order to get these charges removed my email address is peilers1954@gmail.com Thank you for your help with this matter

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Pat Eilers
, US
Dec 29, 2015 12:02 pm EST

I had charges made on my Facebook account yesterday, that I did not make, can you please have them removed.
Please reply to my new email address peilers1954@gmail.com

Thank you for your help.

Pat

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Jim West
, US
Nov 23, 2015 6:43 am EST

I had thought my account was hacked until my 10 year old son came to me and said he didn't realize that it was charging my credit card. It cost me $430.00. How do I get my money credited back to my bank?I would like someone to be able to help me get a refund. Can any one help me? I'm a 54 tear old man on disability and overdrawn at the bank. For each transaction there is a $30 charge and there were 16 different charges to my account. Please help me resolve this issue.

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Sandra Valladares
Pasco, US
Feb 03, 2014 3:26 pm EST

I have been charged $79.99 On my debit card for some facebook purchase; I do not know what/how or why! + $35 for a over draft fee on my bank account. I did not authorize this transaction AND would like someone to please contact me for further information.
ASAP Thank you for your time,
Sandra Valladares
@ via cell: [protected] (anytime)
or @ via facebook: SandraV13@yahoo.com

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Barb Goettler
Beiseker, CA
Dec 27, 2013 12:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have had two charges on my credit card from FB
One on Nov 19 for 50.22 US
Second on Dec 01 for 91.66 US
Contacted my credit card company and they informed me it was for advertising, I'm not a company, just social with friends and family.
Please look into this my email is barb.goettler@xplornet.com

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ENGLISH CHRIS
LONDON, GB
Oct 24, 2013 4:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

"Hello foxygrandma",

I cannot believe how many people on here publish their telephone numbers - there are so many people that have bad intentions [or worse] that they must get nuisance or threatening phone calls !

English Chris

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Mae Baby
Baltimore, US
Sep 10, 2013 7:08 am EDT

I was the only one on my computer i did not order any of these charges on my account it is 32.00 dollars worth of charges this card will no longer be active this is a total ripoff i would like my money refunded on my card...Mae Baylor I recall seeing i had 439 credits that i never ordered...This is Bs...

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Callen Ann
Baltimore, US
Sep 03, 2013 8:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been charged for facebook credits of a dollar from 8/29 thru 9/01 2013. I have not been able to use my computer since 8/22 do to accident. This is causing overdrafts in my account..please stop the crediting will use my Serve card for crediting, not my bank card

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Trish Prestel
Blue Mounds, US
Jul 30, 2013 1:31 pm EDT

Well today I was checking my bank statement and found that fb took $1.40 from my account . I know this isn't much but if you all keep doing it .. it will add up.. I would like to know why this was taken out.. I did not order anything and I am the only one that plays facebook here.. Plz return what you all have taken out is all I ask... Thanks.. Trish..
Safarirain50@yahoo.com

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Trish Prestel
Blue Mounds, US
Jul 30, 2013 1:26 pm EDT

Well today I was checking my bank statement and found that facebook took $1.40 from it.. I have no idea what this is for. Plz contact me about this.. Know its not much, but will be if you keep it up.. Safarirain50@yahoo.com.. Thanks Trish

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eva lorenzo
Corona, US
Jul 29, 2013 9:30 pm EDT

they're charging me $320.00 dollar's, do to my unsupervised 8 year old chid.i would be very great full if i could get my credit card money back.

- eva lorenzo

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eva lorenzo
Corona, US
Jul 29, 2013 9:25 pm EDT

there is a $320.00 dollar charge for an online purchase do to my unsupervised 9 year old child.i would feel great full if i could get my credit card money back.

- eva lorenzo

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rightface
, US
Jul 22, 2013 11:39 am EDT

Please beware of this person below he is a con artist.

Jimmy Alvarez

President at J & J Investigations, Inc.

Greater New York City Area
Security and Investigations

ID Number: [protected]
Name: NOT APPLICABLE
Business Name: J & J INVESTIGATIONS INC
Business Address: 59 31 58TH DR

County: QUEENS
License Type: PRIVATE INVESTIGATOR
Expires: 10/31/2014

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Nancy M. Reynolds
williamsburg, US
May 17, 2013 2:19 pm EDT

I ordered gold bars from Lightside Games they took out for a double order for Journey of Jesus The Calling They should have only took $10.00 and they took $20.00 I received the gold bars I odered but I didn't receive the double order it has caused a con fusion ay my bank they should put $10.00 back on my debit card please it has caused me to over draft and it was a mistake my MasterCard # is [protected] (366) please help I will contact them too Nancy M. Reynolds expiration date 4/16 thank you very much and God Bless

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Pattie Petrie
55008, US
Apr 29, 2013 11:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was charged $103.17 on my charge card. I want that money back. You should NEVER have overcharged me for something that I didn't give you any agreement to charge this. If this continues, I will notify BBB and my bank. Return my money onto my charge card NOW!

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Valerie Cane
Bea, US
Apr 28, 2013 7:36 am EDT

i need my money now

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Valerie Cane
Bea, US
Apr 28, 2013 7:27 am EDT

There has been 2 payment from my account I didn't have knowledge as m a widow of 6 month am in enough pain already I put everything on his funeral

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NANCY L FRITZ
Sandusky, US
Mar 20, 2013 2:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On my February bill I was charged $50.00 (2X) on March 8, 2013 to Facebook.com*WJQT4228c WWW.FBF8.ME/CC.CA. WHAT DID I PURCHASE?

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Classisa
Washington, US
Feb 08, 2013 3:05 pm EST

I have a question regarding unauthorized charges on my credit card. Please contact me as soon as possible! [protected]

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ADACALLAWAY
MARINNA, US
Dec 06, 2012 1:55 pm EST

yes i am Ada Callaway and i have used my credit card to purcher a few things on face book befor and i used it to buy some diomond on damond games befor and i never spend on more than $5 .00 on them and the 3 day of the mounth i tryed to buy some on the game and it took over $100.00 off of my card and i dont know why so could u please help me i dont know what do do abou it ok thank u very much Ada CALLAWAY

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Gaynell Dozier Gregory
Emory, US
Nov 22, 2012 7:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

There was a $200.00 charge off my credit card that should not have been. I would like my money back, Thank you.

Gaynell Dozier

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kennypooh
Charlotte, US
Nov 11, 2012 3:40 pm EST

there have been three charges to my card today from facebook i have caned the card i want to know who usedit and my money back .i will need info.

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brenda.younggarcia
, US
Jul 05, 2012 5:45 pm EDT

I have sent a complaint about an unauthorizes charge with my credit card and recieved any feedback yet. My daughter was playing a game she is ONLY 4 years old and charge my credit card 100.00 can I please get an answer on when can I get my money back. It is pretty sad when u tried 2 contract u all and can't get help n person. My # is [protected] please im beging for some1 to respond back 2 me. My name is Brend Young Garcia on my facebook page and also my name.

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Brenda789
Aztec, US
Jun 02, 2012 8:49 pm EDT

Since you asked, call the credit card company and report the unauthorized charges. You will need to close the account so more charges do not happen and they can find who is making the charges. I don't believe you are responsible for fraudulent charges, but call them and find out, hope you feel better soon, I've had many cards stolen/loss, last time a few months ago at work! Good luck!

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littleshorty
Gilbert, US
Jun 02, 2012 8:52 am EDT

Ask Brenda.