Complaint Rating:

I signed up for Comcast in early February through comcastoffer.com because they were offering a $150 Amazon gift card. I regret signing up with Buytelco for Comcast offer. I wish I had simply signed up for Comcast by calling them directly. Or better, I should have signed up for Comcast through Amazon.com, at least people are getting their $100 gift card from Amazon. Here is the Comcast deal that Amazon offers with $100 Amazon gift card: http://amazon.com/gp/browse.html?node=241126011&carrierID=comcastamazon

Buytelco customer service is notoriously the worst I've experienced. I had to even give out my credit card number so they can send out a technician and I felt unsafe for giving out my credit card # but I thought to myself, for $150 amazon gift card, it's probably worth it.

Well, I mailed my rebate form with proper documentation in early February to Buytelco and it's late August right now. I have not received the $150 Amazon gift card.

I have tried phone support, chat, and email support. NO ONE, and I mean NO ONE is willing to help me out. I've could of made better choice by directly signing up from Comcast and avoid over six hours of hassle. I have wasted so much time to get help from Buytelco that I'M NOT GOING TO GIVE UP

It's now my personal hobby to expose Buytelco and their shady practices to consumers. Currently, I'm planning on writing a complaint ready to the Better Business Bureau and to Comcast Headquater in PA. I'll soon start blogging about buytelco / comcastoffer.com and post on many other web sites and forums as possible to expose Buytelco. I'll stop when I receive the promised $150 Amazon gift card from them.

This is the email that I had received when I signed up on comcastoffer.com:

"Thank you for ordering High Speed Broadband Internet service through BuyTelco. You can expect to be enjoying a faster, more convenient online experience soon.

You should have heard from COMCAST to schedule your High Speed Internet order. In the event no contact has been made, please call at 18772203549 and give them confirmation # [Removed for security reasons] to schedule your order. Your secondary confirmation # is [Removed for security reasons]."

Contact me if you have any questions or have been also scammed by Buytelco: wspatel@yahoo.com.