Complaint Rating:

Company information:
Foto Connection
100 Coney Island Ave,
Brooklyn, New York
United States
fotoconnection.com

I purchased this camera and SD card through their website, the camera came with a long life battery and quick charger. Jay from FotoConnection called me to tell me that the battery that came with the camera was only temporary and that I needed to buy a long life battery and I also needed to buy a quick start charger. When I told him that the website showed that the camera came with a long life battery and quick charger he started to reduce the price of those items. When I told him to cancel the order he said he would throw them in for free.

I ordered the Lexar SD 2GB 133-380 Professional Series 133x secure digital card, they sent some cheap replacement. When I called them they said that they didnt have the one that I ordered but the one they sent me would work. When I told the customer service rep that I wanted to return the SD card he said that I was stupid. They also overcharged me $10.98 with no documentation of the extra charge.

I will dispute the charge with VISA. From my personal experience they are out to cheat, lie and steal from their customers.