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Buy Owner

Buy Owner review: Big waste of money 10

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Author of the review
12:11 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

I signed up with BuyOwner over two years ago and can not believe I did so. I finally got my first phone call on the property last month after dropping my price months before anyone else in my area (Got several calls from an ad I placed on craig's list for free!). Finally listed with realtor last week and got an offer at the end of the week. I guess that when you are desperate you may have a tendency to rush to judgment with out doing proper research. Two years later I am looking at some of the papers I signed and can't believe I did so! The only advertising mentioned in the contract is their worthless magazine for one year (I wish I knew how this magazine is circulated. I have asked a lot of people and no one knows it exists!). The smooth talking salesman told us the magazine is widely distributed and that there would be regular showings on a TV show on the weekends. He also said not to worry about financing or the mortgage deed they make you sign if you finance ( you can not stop paying once you realize you have been screwed because they will put a lien on your property!)since the house will probably sell by the time we make our last payment. He was definitely well trained on telling people what they wanted to hear! $4300 should get you more than an add on the internet, a one page add on a magazine no one knows about or a 30 second spot on a TV show hardly no one watches. I have been told that they do pay their salespeople 20 to 25 percent commission and hefty bonuses if they reach certain quotas. BE WARE! Stay away from BuyOwner! In these days when you can negotiate a lower rate with an RE, the savings are negligible when you consider an RE includes things that BuyOwner charges extra for. An RE will not collect any money until the property is sold and will in most cases provide a better service and has a better change of selling the property.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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ROSALIE THOMPSON
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Oct 25, 2007 12:00 am EDT

I am a Buy Owner seller. We listed our house in February 2017 at $435,000, which at the time seemed to be a fair price. Our house was displayed aggressively with over fifty pictures and virtual tours, which generated many buyer calls but none of these buyers seemed to want an appointment. About four months after we signed up, we had a verbal offer for $370,000 and turned it down immediately. We wanted to net around $390,000 to $400,000. This was, in our mind, a great deal since we could have gotten $450,000 had we listed when the market was so “hot” in late 2017! During the first year, we stayed firm on our asking price, waiting for the right offer. In the last two months, we have dropped our price drastically to $319,000. More than one person told us to do this, but we refused to listen. Had we made this decision a year and half ago, there is no doubt in our minds that this house would have been sold already… and would have left us with a profit, which is out of the question now. We are now looking to break even at best, or to limit our loss…

After months of frustration, we look back and couldn’t be more upset with ourselves for being greedy. We had a great vehicle for buyers in Buy Owner but did not use it wisely. Thankfully, the program is until sold, so we are now trying to take full advantage of the exposure and are still hoping to get the right buyer for our house.

After reading some of these letters, I have to wonder how many unhappy sellers made this same mistake.

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CHIRSTOPHER CACIOLA
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Oct 25, 2007 12:00 am EDT

To Whom It May Concern,
I am taking this opportunity to shed some positive light on a company that did Exactly what it promised it would do. I listed my home in Dania Florida through BUY OWNER.
The consultant who was assigned to me was very patient as I had numerous questions and concerns about using any other method other than the traditional Real Estate Agent.
I was offered numerous plans for advertising and never felt pressured into any particular one.
I chose a 4999.00 ad and listed the property with a lease option.
I priced my home in the hopes it would sell with last year’s price. After waiting for 6 months I received several hits and many lookers. Unfortunately no one bought. Finally I priced the home at a realistic number and it sold within six weeks.
I saved thousands of dollars and would definitely use this service again. I believe that all major companies have a percentage of dissatisfied customers for various reasons. However Buy Owner promised to ADVERTISE and EXPOSE my home and that is exactly what they did, successfully I might add.
I find it very interesting that their competitors are advertising on this web site which prompts me to be inclined that this is some sort of a witch Hunt.
This is a reputable company which has been around for over 24 years. It’s a shame others have to stoop so low to draw consumers to their businesses.

THANKS AGAIN BUY OWNER
Sincerely,
Christopher Caciola

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Anthony
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Oct 25, 2007 12:00 am EDT

My wife and I bought our home through Buy Owner and had a great experience with the service. The seller had plenty of pictures posted, so we knew we were interested even before driving to the property. The only negative was that the buyer was extremely overpriced. Having just moved to South Florida, we thought the pricing was consistent with the are--were we wrong! As soon as the appraisal came back for $215,000, we realized the seller had to come down from their $259,000 asking price. After several negotiations with the seller, we were able to finalize an offer at the appraised value of $215,000. I only wonder how much time and aggravation we all could have saved if the seller would have been priced more competitively.

As far as the services go, Buy Owner’s title company held our deposit in escrow and sent somebody out as soon as we settled on a price. We didn’t have to wait around and were able to close on our new home before the holidays.

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robert and dolores healey
, US
Mar 25, 2009 3:39 pm EDT

When buy owner sent there representative to our home she was trained to tell you everything you wanted to hear about your home even gave us what we should sell our house for. Then she had a way of conning you into thinking you were her best friend, by giving you her cell number. She tells you that any questions you have that you could call her any time.(HA, HA). What a joke. Try reaching any body and you will get a customer service rep. only to be told that someone will call you back. (well don't hold your breath on that one). I would like to know where they find the people that represent them on t.v. aids? They must pay them a lot of money to do it. It's from the money they take from you. Don't be fooled by these people like we were, they will take you money and laugh all the way to the bank. I'm sure we are not the only ones that were taking advantage of. Let's stop them !

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ADAMMOM
West Palm Beach, US
May 06, 2009 9:34 pm EDT

I listed our house with BuyOwner.com several months ago. They got $3, 500 of my hard-earned money, assuring me that with their aggressive advertising our house would most likely sell within a month. They tell you anything to get you to sign their no-money-back contract and then they forget you even exist. They don't care if your house ever sells because they get your money up front. I'm out $3, 500 and our house is still on the market. We never received a single call as a result of BuyOwner.com. The only ones these people help are themselves -- to your money! I listed our house with BuyOwner.com several months ago. They got $3, 500 of my hard-earned money, assuring me that with their aggressive advertising our house would most likely sell within a month. They tell you anything to get you to sign their no-money-back contract and then they forget you even exist. They don't care if your house ever sells because they get your money up front. I'm out $3, 500 and our house is still on the market. We never received a single call as a result of BuyOwner.com

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Ralph E.
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Nov 13, 2007 12:00 am EST

I get a little tired of these false complaints, which is the only thing I can assume they are. That or other consumers had wildly different experiences than I did.

I listed my mobile home with Buy Owner and it sold in 3 weeks. However, I don't even credit/blame Buy Owner for my home selling, since they're the advertising I purchased. I sold my home--I did it on my own, and that's why I saved the money.

From what I can tell online, people are complaining because they think Buy Owner is a realtor for a cheaper rate or something. They're not. Buy Owner just provides you with advertising and connects you with mortgages (guaranteed rate), titles, and so on. They're very helpful, but you still sell your home. That's why it's called For Sale by Owner.

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Islandboy
Jupiter, US
Sep 10, 2010 8:55 am EDT

I signed up with Buy Owner over 2 years ago. What a total waste of money. In that entire time I did not receive one inquiry. About 8 months ago we hired a real estate company and had over 40 showings and now the house is sold. It was a $8, 000 lesson. Always take your time and think things over. Buy Owner reps do a hard sell and when your in a bind it sounds good. Dont fall for it. You have to pay all of it up front and they make money if you sell or dont sell your house. I was stupid, you dont need to be. You would be better off trying to sell buy yourself if you dont want a real estate company to represent you. It would please me greatly to see these scam artist go out of business.

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JNNLCL1
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Jul 08, 2008 11:42 am EDT

OVER A YEAR ago i paid buy owner more than $5000 up front to sell my home Ive seen no listings in the newspaper and not call from anyone they lie to you and yield me my house would sell in 4 months for 274, 000 since then i have lowered my home $74, 000 AND STILL NOT ONE CALL! Buy owner even told me when i sold my home i would get most of my $ 5000 BACK NOW I FIND OUT I DON'T GET ANY THING BACK!

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bettye
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Jul 10, 2008 6:53 pm EDT

WHERE IS THIS HOUSE WHAT STATE

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Julie E.
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Nov 14, 2007 1:41 pm EST

Right on, Anthony. I saved at least $6000 through Buy Owner.