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Burger King complaints 4584

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The same employee handling putting the fries in bags is also handling money with no use of gloves. The company increases their prices without any prior notification to the customers, and when the disagreement of price is brought, the management seems indifferent, shrugs and says sorry in a completely insincere manner.

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Burger King std

I went into the bk on west corbet ave and I over heard someone say that a manager and an employee who are dating both have herpies and before that a few days before I heard a different employee had clap im not sure if all this is all true but I would greatly appreciate it if it was lokked into

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2:41 am EDT
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I went to Burger King at 2pm Sunday, Jun. 2, on Millerville Pike in Lancaster, PA. As I walked toward the door, I observed a BK employee outside, talking to her friend who was parked in front of the store. As I walked into the restaurant, this employee raced past me, butted into line ahead of me, and ordered food for her friend in the parking lot. At thi...

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3:33 pm EDT

Burger King the worst fast food & service ever

5/24/13 The worst fast food & service that I have ever encountered in my 40 years! The Restaurant & restrooms was filthy (and didn't look they were cleaned in decades!), the burger king manager & staff was poorly dressed & very rude toward customers, my food was cold & the fries was very greasy and salty, so asked for unsalted fries, and the manager had an attitude problem- he actually yelled at me and talked about me behind my back! As my family & I walked out- a person warned me that this restaurant has been shut down many times for food poisoning! I'm never going back there ever again! And I'm warning others to avoid this horrible Burger King franchise!

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Ewp
, US
Feb 23, 2016 8:06 pm EST

On 2/23/16 I entered the drive thru to place an order in Fort Pierce, Florida ( Okeechobee Rd.) I had to wait at least two minutes prior to placing my order. It was a little difficult to hear the cashier I had to ask her (Latoya) to repeat herself. After placing my order and given a total of $12.64 I proceeded to the Drive thru-window. As I reached the cashier (Latoya) name that's on my receipt Order 522, I said to her "I don't have an add on, but I would like to have my sandwich cut in half. Because it was a little difficult to hear, I decided to ask at the window. Cashier gave me a puzzled look took the sandwich out of the bag went to the back and came back and said " There is no knife available" I responded "Really" she replied would you like a plastic one? I said no! Is there a manager on staff. She called the manager and he came I can't remember his name. I said to him, all I want is my sandwich cut in half. He took the sandwich and went in the back for about 1 minute. I really was afraid to take the sandwich because he took about 1 minute to cut a sandwich in half. I said to the manager "Thank you" he walked away and did not respond" I repeated myself again "Thank you" he responded yeah! How unprofessional of someone who is suppose to be in a leadership position. I think that he needs to a lot of management skills and training. I will make sure that I contact the corporate office so that no one else experience the same thing.

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10:36 pm EDT
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The service was very poor at the Burger King on queues blvd, in queens New York and they didn't have the turkey burger or the veggie burger that me and my family wanted after waiting on Line for almost 30 min I feel like my family should be compesated for our time with coupons for the burgers we wanted Thank you very much. My address is 109 Marcus Garvey blvd Brooklyn. Ny 11206. Apt a4 my name is Augustine Joseph.

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There was literally a one by one piece of paper inside of my Double Whopper from Burger King! After eating more than half of my sandwich, I came across this piece of trash that was inside of the meat. The piece of paper has what looks like a clock on it. What a disgusting lunch! I filed a complaint, and I expect a refund and compensation for any illness that may come of it!

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10:28 am EDT
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Burger King disgusting

on April 10, 2013 my mother went into a burger king to order my little brother a icee. so my mother placed her order as usual and notices the lady preparing the icee serves herself some icee, drinks some and pours the remaining icee back into the icee machine and she washes the cup and refills it to give it to my little brother and the whole time she didn't notice my mom and brother starring in shock at what she was doing.so my mother tells her flat out (you better give me a new cup and icee because I just saw what you did) the lady denied it and laughed. what the hell type of service is that. for one it is disgusting to know that burger king employees are doing this and second of all imagine the rest of the customers who order a icee. they would get the contaminated icee that she had drank from. burger king needs to something about this.

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Taylorh2
Aurora, US
Apr 23, 2013 11:40 am EDT
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That didn't happen.

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9:44 pm EST
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i took my family to eat at bk. on 3/1/2013 . 4:30 pm--6:30pm i took my laptop cause there's wifi there. we were there for 2 hours as my kids were playing in the kids area, i, my wife and my oldest child were using the computer when these two guys, i guess they were the cooks or worked in the kitchen were sitting kind of close to us, they were using bad...

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8:51 pm EST
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Attention all job seekers! If you are in need of a job don't ever think of applying here! I had worked for this business back in 2009 for 6 months. The general manager is a major jerk, he harrassed me, accused me of doing drugs that I never did, and also threatened to lay his hands on me, and also he tried to fired me when one of the hourly managers wrote a...

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I work near this location and like Burger King's Whoppers so when I don't have my own lunch I often go there to get there Whopper meal. On most days I get Dr. Pepper sometimes Root Beer, but every time I do it always taste a little watered down, like they turn there mix down. The first couple of times I got watered down pop I thought maybe it was out so I...

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1:11 pm EST
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Burger King bad customer service

Very bad customer service, cold food, rude manager, make you pull forward, park and wait while in drive thru for "fast food"... Unsafe during winter months snow and ice all over parking lot... Have many past issues as well with this place... Avoid this place like the plague. Needs new management.

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6:49 pm EST
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Burger King mangager rudeness

OK yesterday i got me some shakes and Wisconsin whopper no problem there went home did the survey got the code and than today i went up there today to get my whopper with purchase of fries and drink and had the exact money than she the manager(Rhonda Gattis) my 2nd complaint towards her rudeness so i couldn't even get my meal at all being a real jerk just raised the price even more i just might not comeback until new manager come in to replace..

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11:08 pm EST
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Burger King ordering

So I goto work at 11am and clock out at 915pm ..very busy day and I was short staffed so I didn't have much time to even eat so I skipped my meals for the day..might I add I also manage a Italian restaurant and also the chef..i proceeded on my way home and seen burgerking so stopped to grab a sandwich since I was starving. I pull up to the drive thru an some girl said just a moment..then some guy gets on the intercom and tells me about some deal which then I responded with no thank you and just give me a minute if you don't mind to see the menu. He says ok an so when I was ready I simply said ok I'm ready to place my order he responds with "me too" I thought about it and just didn't say anything so I proceeded with a number 8 an dr.pepper an then wanted a whopper plain just cheese..he responds with well then just get a double cheeseburger then..so now his smart comments got to me because there's no need for this ..i said why are you being so smart with me he says I'm not what's your problem I said ok forget it I cancelled the order pulled around to him hanging out the window an he says I wasn't trying to be smart I'm like yes you were since I could hear laughter and he says then well I was just joking ..well once he admitted he was I just lost it..stated that I was trying to be proper an make it easier and you wanted to be a [protected]@f about it and give me a hard time..so I asked for the manager and turned out he was the manager so now I have an issue with the service and its the manager. Wow what ignorance on his part. So I say ok well I'm just going to call corporate an report you his reaction was hold on lets talk..i tried talking but he wanted to play a joke an entertain his co-workers..now this is the second time I had an issue with them about ordering.my sister last year got food poisoning from them and we decided to let it go since stuff happens an since we own a food business we became understanding and didn't want to give them problems..my little sister is a vegetarian now since she's afraid to eat meat since she got so sick and spent 2 days in the hospital. This is extremely horrible and I believe the location should be closed down due to lack of interest to service and hospitality with consumers. Another reason is that the staff is not qualified to handle the business due to my families issues with them over the year and other stories I can write but what's the point since its not going to make a difference since burger king makes millions of dollars internationally and my $15 wouldn't be detrimental to there bank. Hopefully everyone who recognizes the lack of supervision apon burgerkings stores by corporate.

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KMC1990
Madison, US
Dec 15, 2012 6:51 pm EST

He was making a suggestion to save you money!It really doesn't sound like you manage a restaurant with the way you get so put off when somebody suggests something.If you're a chef like you claim you are, I'm surprised you would want to order from a fast food place.

Iron Muffin
Iron Muffin
, US
Dec 07, 2012 10:14 am EST

"How do you manager an Italian restaurant with such terrible spelling and grammar."

'Nuff said.

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7:13 pm EST
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Burger King foreign object in burger

I ordered two Whopper meals from the drive thru in Houston, Texas # 6686 on November 16, 2012. I arrived home and I took one bite of my hamburger and bit into something hard it was so hard that it chipped two of my bottom teeth. I then noticed tucked inside my burger was a nasty pencil with a string attached to it with something that looks like a band-aid on it as well it was about 2 inches. I was livid and horrified I immediately called Burger King and spoke with the manager and he was more concerned with my tone of voice rather than the foreign object that was in my food. I asked him how in the HELL did a pencil get inside of my burger. Let me tell you before you pose the question” the pencil was the pencil they use to mark on your burger wrapping or box to let you know what burger is which” So with that being said it was their pencil and SOMEONE put it in my burger. I then asked for corporate number, which he stated he did not have. Therefore, I asked for his supervisor’s number, I called him and explained the incident, and he was baffled as well, he assured me he would call me once he arrives at the store. Well, he called me back and stated they just fired the person that was responsible because he did on purpose and he was acting strange. What…… you HAVE TO BE KIDDING ME. This person could have done other things to my meal that I am unaware of. This information did not make me feel any better. I am completely GROSSED out. They offered another meal and a gift card. I think not!I believe I was told that so I could feel sympathy I don’t feel any .I was WRONGED AND CORPORATE HAS YET TO CONTACT ME !

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2:53 am EDT
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Burger King bad behave and poor service the are lier

I went late night like 2 clock to get food from burger king i taken food and i have previous voucher to get one ice cream free
because i did upsize and got voucher to participate in car draw and also to get meal with ice cream. i told the person there he
was bangali give me ice cream he said finish your mean then we will give you .. then again i told him he said you not told me
ok i will give you then again i went to counter he said now machine is on hot mode we cannot give you icecream. i said i taken meal
to taste ice cream at the end but he said he cannot .. so his manager came he is also Bngali i think he said we cannot give you
ice cream and come next time we will give you if we will be here. i said you should tell me before then he said so we dont have take
fries i said i already taken big size fries . i need ice cream then he said in very bad style we dont have ice cream . i said why you not told me before .. many time i asked and you said yes we will give you sit eat your meal we will give you . and more then they given me cold burger and very light cold soft drink may be he not pur ice in it . first time i got this type of behave in resturant.
then i said give me something to get ice cream if i will come next time and then in very bad mode he wrote something on paper and given in bad manner.

Kuwait Burger king Farwaniya Kuwait 24 hour Branch in it happend. time is like 2 or 3 clock. Date 15/10/2012 ..My contact +965-[protected]

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Tinker Bellz
, KW
Feb 27, 2014 4:28 am EST

Me and my friends went at 11pm to Burger king - old Souk Salmiya (Salmiya centre) branch for the free promotion they had on 25th Feb 2014 . Upon requesting for the free juice that was on promotion- one of the staff said their machine stopped working 15 mins back and she also mentioned that they ran out off the items required to make the juice. which was very strange because she kept changing her answers! Seeing the arrogance and ignorance of the staffs - we said we wanted to see the manager.
the manager ironically said the machine stopped working 2 hours back (we went at 11pm) which totally contradicted the earlier answer we got from another staff. clearly the MANAGER had no clue what was happening! and instead of compensating by giving something instead of the juice. he said they couldn't offer anything. it is by far the WORST CUSTOMER SERVICE, if customer is the priority..why aren't we treated so? cost control and lack of service? well clearly if it was cost control, they shouldn't have offered a promotion in the first place. PLEASE LEARN TO KEEP UP TO PROMISES! i am not upset cause i didn't get a free juice...i am shocked at the IGNORANCE, arrogance of the entire team there..especially the manager!

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caulodren
Newmarket, GB
Nov 24, 2012 4:11 am EST
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you can't really blame them, its more likely the programmers fault for not programming the time properly on the ice cream when the store closes

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8:06 pm EDT
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When I contacted website I accidentally hit a wrong # when entering a store # & I was locked out of getting my code for a " free whopper ".what a waste of my time & efforts.

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8:29 pm EDT
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Burger King manager

I worked a Burger King up til a lil bit ago after I saw how t maager ( Melissa) treats he crew she is rudebad moutstm and even threatens to take days and hours away if and when she sees ft. I he heard her tell another crew member how se was gonnagetsomone she didnt like to quit by taking her hours away s she wouldhve to quit an if she puts down Burger King as a place she worked the she can tell the new place she is tring to get a job at that shedid show up for work just make her sund bad. No matter how much some on tries to do ther job down there its never good enougfo her ad then she yells at the crew member belittles them in front of everyone. She tells us no rumors are to be started ad eisthe one starting them. Ihave also heardhr sa many times befre let somone make a complaint on her who will corrperate believe the crew the manager I think you need to keep a check on the manager Melissa

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charles kennedy
,
Mar 30, 2008 7:52 pm EDT

my sons and I went to eat lunch at burger king about 3 miles from our house. we eat there alot. on several occasions, when we would use cupons the manager would complain about it to other employees. and always complained about my son needing 4 or 5 packs of ranch dressing. he would tell us it would be forty cents which is fine but he would make remarks to other employees about it. i never said any thing other than thats fine i don`t mind paying for them. never have to pay for them at other burger kings. but today when we ordered our food i went ahead and ordered 4 packs of ranch dressing. he did not charge me for them. but when i handed him my money he kindda got mad because i paid with a 100 dollar bill and he had to go get change from drive thru. i never thought much about it so we got our food and went and sat down. i always pour my fries on my burger wraper and use the box to put my ketsup in because i like to dip my sandwich in it . while i was trying to get the ketsup to come out of the pump i heard the manager say pretty loud DAMN. i turn around and he was looking at me real mean. he stared at me while talking to another employee about me and pointing at me. when i got to my seat at the back of the store he was still looking at me. so i put down the ketsup and walked up front and asked him what the problem was and he said nothing so i asked why he cussed. he said i got to much ketsup and that i needed to use the little cups. but when i tried to explain why i didn`t use them he just kept on running his mouth, so i told him i would not come back to eat there again he said good he would save alot on ketsup. i do eat alot of ketsup but it is always around 10 to 12 packs. the fry box was not full. if you turn it angled up on its back it is filled to the holes in the sides. i really hate to not go back there to eat but as long as he is there me my family or friends will not go back we are tired of him being so hatful to us all the other people have always been nice he used to be until about a year or so ago. i plan on letting every one i know about his attitude. thank you for your time, charles kennedy

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KAREN HERNANDEZ
Mesquite, US
Nov 22, 2010 11:16 pm EST

MY 2 CHILDREN WENT THRU THE DRIVE THRU AND ORDERED OUR DINNER ON NOV 22, 2010. WHEN THEY GOT HOME WE ONLY HAD 4 DOUBLE CHESSEBURGERS AND 2 FRIES. IT WAS 15.45. I WENT WIYH THEM INSIDE TO SHOW THAT THEY DID NOT GIVE THE ORDER RIGHT. THE MANAGER STARTED YELLING AT US AND SAYING THAT SHE DIDNT UNDERSTAND MY DAUGHTER (17 YRS OLD AND IS 7 MONTH PREGNATE) THE MANAGER EMBARRESED US AND THE REST OF THE PEOPLE IN THE RESTRAUNT. SHE DID FULL FILL THE ORDER BUT THE YELLING AND THE LOOKS WAS SO TERRIABLE.

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greenman
hughson, US
Mar 24, 2011 12:38 am EDT
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The manager Heather was rude. When I was leaving the resturant, she was outside smoking weed with a co-worker. I dont know the number to call to complain.

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Sabster1011
Sault Ste. Marie, CA
Jul 24, 2011 3:51 am EDT

Well i would be quite annoyed of you too if you came in all the time and used all our ketchup.. Ever thinking of bringing your own ketchup ? :P

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Steenetrick
, AU
Feb 10, 2011 3:35 pm EST

something doesn't seem right here. Any manager caught yelling at customers (unless in retaliation to abuse) usually doesn't last very long in the business.

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jnd4rusty
Rapid City, US
Feb 04, 2011 7:48 am EST

Why is the fact that your daughter is 17 and pregnant relevant to the complaint? I don't understand why that is even mentioned in the first place!

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Dojopojo
, IT
Nov 22, 2010 11:21 pm EST

You should have asked nicely, anyway using caps is a bad manner on the internet its the same as yelling

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8:35 pm EDT
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Burger King poor customer service

They close an hour before they should and if u go an hour before they close if. They are even opened they wont make you anything you ask for they say they don't have it or they are out of it. Truth is... Is they are very lazy to make any drinks and just would rather have burger king loose business.

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Burger King think twice before applying at a burger king

I currently work at a burger king in the u. P. And let me say that it has to be the most horrible job anyone can have. The store general manager is immature, cruel and unfair. She treats her employees like crap and talks about everyone behind their back. I have worked there since april 2008 and have only called in three times no being able to work. One time it was because my son was really sick and I didn't even get to stay home with him.. I had to go in. The most recent time I called in (Over two hours early) and said I couldnt work my two hour morning shift, I was hollered at, ridiculed and wrote up. If the jobs in my town weren't so scarce I would quit today! Think twice before applying at a burger king.

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Wencini
, US
May 03, 2010 7:47 pm EDT

I currently work at a Burger King in the U.P. and let me say that it has to be the most horrible job anyone can have. The store general manager is immature, cruel and unfair. She treats her employees like crap and talks about everyone behind their back. I have worked there since april 2008 and have only called in three times no being able to work. One time it was because my son was really sick and I didn't even get to stay home with him..i had to go in. The most recent time i called in (over two hours early) and said i couldnt work my two hour morning shift, i was hollered at, ridiculed and wrote up. If the jobs in my town weren't so scarce I would quit TODAY! Think twice before applying at a burger king.

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Mizz America
Lansing, US
Jan 03, 2011 9:16 pm EST

If you get treated like that its becuase you are uneducated! Fight back the correct way and stand your ground. I worked for a Burger King during HS for a few years and it was just a whine piss and moan game with everyone there. Get the hell out of there and work for a bank or something else!

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6:00 pm EDT
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Burger King rude disrespectful to coustomers and employees

lately i been going to order food at the drive through at burger king in middletown ny the coustomer service at the drive through window is very rude mc donalds has a better manerism then burger king they are short they talk to you with an attitude they give ppl an attiude at the window it makes tou wish there was another burger king restaurant in middletown there is only one and they need to work on how they treat ppl i like to eat there but if they continue to be rude and disrtespectful im gonna have to file a complaint with another agency

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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

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Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Your kiosk ordering and receipts was posted on Apr 12, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4601 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 18 18 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
    Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number
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    Canada
    +61 130 085 2326
    +61 130 085 2326
    Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number
    Australia
    +64 800 425 464
    +64 800 425 464
    Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number
    New Zealand
    +43 122 602 260
    +43 122 602 260
    Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number
    Austria
    +90 850 222 5464
    +90 850 222 5464
    Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number
    Turkey
    +86 212 422 6000
    +86 212 422 6000
    Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number
    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
    Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number
    South Korea
    More phone numbers
  3. Burger King emails
  4. Burger King headquarters
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
Burger King Category
Burger King is related to the Fast Food Chains category.

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