BUNN Commercial
reviews and complaints

Back in July Our Bunn Slushie Machine stopped working our maintenance person told us that the machine needed freon. So we called for a tech from Bunn Service [protected] and we told them that the bunn machine needed freon, thy said no problem they would send someone to fix the problem. On or about July 29th the tech arrived looked at the machine said it needed freon and that he was not certified to work with freon. I then call their customer service line and they said they did not have anyone that was certified to send to repair the machine. I then made sure that we would not be billed for the service as no service was provided and they assured me that we would not be billed. I then noticed on out American express account we were billed for the service. When i called the billing department she would not help me and made it sound like there was nothing she could do for me. This is unreal and they should not treat customers like this and get away with it. The amount is $244.78

Bunn coffee maker leaking water all over counter, first bunn was good, really dont’t wont to spend 100$ on new one.