Complaint Rating:

In September '06 our family purchased an English Bulldog puppy form Robin Schulder. The dog required immediate vet care and was diagnosed with kennel cough. That kennel cough developed into pneumonia and within eleven days of purchase, we had to admit our dog NEAR DEATH into an animal hospital for a two week stay. It cost us nearly $6,000.00 and a lot of heartache to treat the sick puppy. Any responsible breeder would compensate us for vet care (there is a law that requires it) but Robin absolutely refused to take any responsibility, even after acknowledging the dog had kennel cough. Like the other complaint on this site, she offered a replacement puppy 4 months later - after the dog was healthy again! NOT ONLY DID SHE SELL US A SICK DOG, SHE NEVER SUPPLIED US WITH A SIGNED CONTRACT, HEALTH CERTIFICATE OR REGISTRATION PAPERS!! ALL OF THIS IS AGAINST THE LAW. She is currently being investigated by the Attorney General's Office due to our Pet Lemon Law claim. We also reported her to the NY Dept of Agriculture and Markets (the breeder regulating agency) and she was cited for 5 infractions. We also filed a claim against her with the Better Business Bureau - she offered us $50 (which she never paid) so that the file would read that we reached a "partial settlement". She even spitefully named one of the puppies currently on her website after our dog. This is all in addition to the fact that our dog is not miniature as she said...our puppy is nearly 50 lbs and is only 6 months old. Regardless of what she puts on her website, it has been our experience that robin cares more about money than the quality and health of the dogs she sells. Once she gets your money, she waives any and all responsibility as a breeder. Don't believe her claims to be a vet tech (she is not) or a responsible breeder (she is not). We recommend you go to another breeder...buying a dog from Robin Schulder could be the biggest mistake you've made in your life.