Complaint Rating:

Company information:
Budget Rent A Car
United States
budget.com

I rented a car from Budget rental in May of 2008 and my son and I were involved in a single car accident, because the entire wheel came off the vehicle. We ended up going across the highway onto oncoming traffic.

No one could be reached by contacting the emergency number and this left my son and I stuck on the highway for 2 hours.

To add insult to injury they charged me for an extra day and had the nerve to call a month later asking if we were ok.

Trying to record the conversation is not good business.