Complaint Rating:

I reserved a truck on line for $115.20. Per their web stie if the 10 foot truck I rented was not available I would be rented the next largest size for the same price. When I picked up the truck-16 foot as they had no 10 foot truck available--I was charged $155. I had no choice but to rent as my lease had expired. 5 calls to Budget and they still refuse to correct the charge.