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BSNL Complaints - Cheating customers

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BSNL

Posted: 2008-07-19 by Nias  [send email]
Cheating customers
Complaint Rating:  100 % with 2 votes
Company information:
BSNL
India
www.bsnlbroadband.com

After introducing Night time free downloading scheme (02.00 - 08.00), they really started to cheat the customers. As they are charging the customers, even though we if we download after 02.00 AM. And the best part is they didn't even accepting the complaint by saying that the whole thing lies with the customer part, as we started downloading before 02.00 AM. they simply saying to file the case if any objections are there without showing any responsibility or not forwarding this complaint to any further... because its a government organization everyone knows that we can't file the case or we can't go further without their support. Really annoying... their service is really a poor one...
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 578 days ago by Bharambe Umesh Ramesh  [send email] 0 Votes
I got brod band connection on 13.03.2008 In the month if march there is a schem for brod band connection monthely rental of landline is Rs.25.00. From april 2008 I go to the Ozar exchange many times regarding this & I get following answers from exchange
1) this scheme is not for Ozar
2) your brod band application is in wating list from Feb08 so you can not get this facility
3) this scheme not applicable for wating list connection.

I dont know why I can not get this facility because I got the brod band connection in the month of March08 due to wating list is not my problem. I know that if I got brod band connection in March 08then I must get this facility.

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