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BSNL Broadband Services Complaints - Not able to get the Broadband connection!

Review all BSNL Broadband Services complaints

BSNL Broadband Services

Posted: 2007-04-25 by Ashish Nair

[send email]

Not able to get the Broadband connection!

Complaint Rating:

It is a shame that I have not received the broadband connection @ my house even after 6 months of our registration in BSNL. Went to the Telephone office again and again. No proper response.

Regards,
Ashish.

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More BSNL Broadband Services complaints

BSNL Broadband Services - unavailability of modems

BSNL Broadband Services - broadband connectivity

BSNL Broadband Services - Slow speed of Broadband connection

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Date | Rating

884 days ago by M. Vasanthakumar [send email]

0 Votes

I have received the broadband connection after a long time after registering before 3 months back, but still it is not working properly. At first, I worked at nighttimes, and during the daytime it is dead, now it is dead both at nighttime and daytime.

884 days ago by M. Vasanthakumar [send email]

0 Votes

Since we are trusting BSNL broadband service to have a good service, but this has been happening frequently either landline problem or exchange problem, but we are paying the rental every month properly.

796 days ago by Sri Ganesh D [send email]

0 Votes

Hi,

I completely agree with the post. Even I'm a victim of BSNL bad customer service. I have a problem with the line for BSNL BroadBand for which I have given complaint in person and on phone as well.

But the lineman just called up and asked if I'm getting the connection to the net or not but no body came in person to check the line fault. The response on phone is also very bad. For past one month I'm unable to use the net because of this problem and still no body is coming to rectify the problem. But I have to pay the rent for Broad Band.

Very bad customer service by BSNL.

787 days ago by Sachin Rampal Verma [send email]

0 Votes

Shop no. 6,Vishank Appt,
Achole Road,Nallasopara(E)
Dist: Thane-401209
Respecded Sir,
I have registered BSNL Broadband Connection
since 3 month before and I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.

Thanking you

Your faithfully
sachin verma

784 days ago by Girija Ganesh [send email]

0 Votes

Respected Sir,
I had registered for BSNL broadband connection and subsequently got the connection. But suddenly since the past 10 days internet is not accessible.
Kindly consider and do the needful.
We would be very grateful if it is rectified at the earliest.

Thanking you

Yours faithfully,
Girija Ganesh

764 days ago by Sujeet Kumar [send email]

0 Votes

I have registered BSNL Broadband Connection
since 7 month before and I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.

764 days ago by Sujeet Kumar [send email]

0 Votes

It is a shame that I have not received the broadband connection @ my house even after 7 months of our registration in BSNL.

764 days ago by Sujeet Kumar [send email]

0 Votes

It is a shame that I have not received the broadband connection @ my house even after 6 months of our registration in BSNL.

762 days ago by Brijesh Damodar [send email]

0 Votes

Actually my telephone was disconnected because of not paying the bill on time since i was out of station. But I have paid the bill but even after 4 days my internet connection was not activated.
This is really shameful to BSNL. If i call to BSNL office, every body will give new bumblers but no luck and nobody is ready to talk to me.

My number is 25633140.

753 days ago by Sudhir Surendran [send email]

0 Votes

I have registered BSNL Broadband Connection in Ambernath telephone exchange since 3 month before and I also complain many time still I didn't get any response till now. I would be grateful if you take action against this complain.

749 days ago by Mrs. Suman Saste [send email]

0 Votes

I have a BSNL broad band connection and it isn't working from the past 30 days. Had lodged a complaint No. – 353. no action was taken for 15 days, so I Lodged another complaint on 17 Oct, but in vein. Spoke to senior authorities and they convinced me that they would do the needful as there was a line fault. Till date no action has been taken and I have to pay the bill without using the facility, how fair is this???
It is a request to look into this matter.
Thanking You.

705 days ago by Ac Venkatesha [send email]

0 Votes

Dear Sir,

I had registered for BSNL broadband connection. Telephone Exchange area is Vijayanagar, Bangalore.
Suddenly since the past 10 days internet is not accessible.
Kindly consider and do the needful.
I badly in need of internet connection at the earliest

Complaint No - 27111085

Regards,
A.C.Venkatesha

701 days ago by Raghvender [send email]

0 Votes

I really fed up with the service provide for broad band connection... we shifted our house to a very nearer place from the previous residence. We ask for the transfer of connection they delayed for 1 month with poor response from the office and they ask for bribe also.

696 days ago by S.p.pratap [send email]

0 Votes

My land line no is 27506398.broadband connection installed but not commissioned tilldate.pl expedite and do the needful
address;
s.p.pratap, flat no:303,Gharonda ananth yasoda apartment,
padma rao nagar secunderabad pin 500025.A.P. India

693 days ago by M.v.krishnaiah [send email]

0 Votes

It took seven months for the BSNL Broad Band Services to process my application for Broad Band connection to my Phone:2732391About a month back I was informed over phone that my application was favorably disposed and before I spoke further the line was abruptly disconnected. My ordeal began from then onwards. The Customer Service Center at A.S.Rao Nagar, when contacted, asked me to contact Ph;No:21128110 with regard to installation. But no one cared to respond inspite of my repeated attempts. Even the IVRS No:12678 has failed to help me. My son a computer, arranged the modem tried to get the user name and password dialing 12678.Twenty days later, after repeated dialing the user name was given which did not connect me. When I contacted the Customer Care Centre I was given a different user name. But that too did not work. I tried to contact the BSNL Broad Band Website via internet I got the message that the Data Base was unable to connect. Now, I curse myself for having applied for the Broad Band connection. Where and whom I should approach for redressal? I am totally disgusted with this.

691 days ago by - [send email]

0 Votes

Unable to use bsnl service, poor service.

688 days ago by Dharminder Kumar [send email]

0 Votes

Sir, Mujhe Broadband Connection main bahut is problems aa rahi hai..Jaldi si jaldi inko solve kar dijiye...otherwise main connection Dissconnect karva dunga...Kyunki Mera Business kaffi down chal raha hai...Problems yeh hai ke : - (1) www.yahoomail.com is not working properly...Na to main send hoti hai aur na hi check. (2) result nahi check ho rahe hain www.nos.org (3) www.hotmail.com main bhi same problem hai yahoomail wai. (4) www.hi5.com main bhi snaps upload nahi hoti hain...I hope aap jaldi se jaldi isko solve kar doge Dharminder Kumar, Dixit Computers, Paonta Sahib, Distt. Sirmour (H.P.) -173025. Contact No. 09318979793 , 9816325454, 01704224166

676 days ago by Saket Gautam [send email]

0 Votes

I'VE NOT SEEN SUCH A BAD SERVICE IN MY WHOLE LIFE...FOR THE BROADBAND IN BSNL CONNECTION I'VE COMPLAINED 10 TO 15TIMES N STILL NO ACTIVENESS HAS BEEN SEEN FROM THEIR SIDE...MY BROADBAND IS NOT WORKIN FOR THE LAST 5 MONTHS..
FOR THE OTHER SIDE I'VE TAKEN A NEW BSNL CONNECTION N AGAIN THE BROADBAND CONNECTION HAS NOT YET BEEN GIVEN TO ME....

MY SUGGETION FOR THE BROADBAND PEOPLE IS TO FORGET THE FASTEST SPEED N JUST FORGET THE BSNL BROADBAND ....ITS RUBBISH....
U'LL FEEL IT WHEN U GET THROUGH IT...

676 days ago by Marvel Metal Corporation [send email]

0 Votes

dear sir,

It took Seven months for the BSNL Broad Band Services to process my application for Broad Band connection to my Phone:0288-2730205 at jamnagar gujrat

sir, i have got modem and set of cable but i have not received user id and password till now

I have also complain many time still i didn't get any response till now. I would be gratefull if you take action against this complain.

675 days ago by A. Vasantha Kumari [send email]

0 Votes

I have applied for broad band connection on 27-12-2007 on my existing telephone no. 040-23412155 and work order was issued on 28-12-2007 was issued when contacted BSNL durganagar exchange internal as well as out door engineer informed me that from their side their job of wiring etc., has been completed and throughed . For the User Id & password Bangalore IBM has to issue it as and when they issue it to us we can pass it on to you, or IBM Bangalore will be mailing to you directly through email, which you have mentioned in broadband application form.

In this regard, so far we didn't recieve any email from any body, kindly expedite to arrange user Id & Password at the earliest and enable me to access my internet broadband connection without any delay.

Regards,

A. VASANTHA KUMARI
GOVT. QTR. NO. PJ-704,
7TH FLOOR,
OFFICERS COLONY,
PANJAGUTTA, HYDERABAD-500082.
PHONE :- 09390152118,
040-23412155

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