Complaint Rating:

Hi

I taken land line connection for BSNL broadband service one month back in C V Ramannagar (Kaggadaspura), Bangalore. While taking that connection, customer executive told, it will take around 1 month for broadband, but when i called after 4 week they were telling it will take around 1 year because we are not getting infrastructure fund from government, then I told why u told lie in beginning? She told our senior executive told to tell like this and if someone will return/transfer BSNL equipment then only we can provide the services. My neighbor who applied for broadband connection in May months itself, still she is waiting for services :-) :-). Why BSNL is playing with public sentiment? Tell the truth boss... so that we can go for another service... they are not the only service provider. They are simply waisting our time and loosing our faith.