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BSNL Bangalore Complaints - Poor customer service!

Review all BSNL Bangalore complaints

BSNL Bangalore
Posted: 2007-07-02 by Rashmirao [send email]
Poor customer service!
Complaint Rating: 100 % with 4 votes
I booked for new landline on 25.01.06; till now no action from BSNL (Bangalore) side. Not sure, whom should I contact for further follow up. Once I personally went to commercial office in Indiranagar, where I booked the connection and got no response, but no luck.

In BSNL Bangalore official web site also no option to book complaint my case.

If anyone knows the suitable method to track it, guide me plz!
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More BSNL Bangalore complaints
BSNL Bangalore - Very poor customer service
BSNL Bangalore - Shifting of telephone problem
BSNL Bangalore - Poor service!
BSNL Bangalore - Telephone out of order for more than 25 days!
BSNL Bangalore - No Dial tone
BSNL Bangalore - Telephone is dead since a month
BSNL Bangalore - Poor internet connection quality!
BSNL Bangalore - No action from BSNL
BSNL Bangalore - Long delay in shifting telephone!
BSNL Bangalore - Telephone Out-of-Order for more than a month!

Comments

403 days ago by Vikas Jadon [send email]
You can call up 1500 from any bsnl line follow the IVRS and ask them the status by giving your consumer number (It is in registration card). You can then ask them whom to contact for the follow up. It will be Divisional engineer after which Aria Manager after which General Manager (installation).

Hopefully you will get satisfactory reply (anyways they are not giving satisfactory service) from these so called inefficient government officials.

If you apply with private provider (like airtel) they will give connection within 7 days in case of BSNL after 7 months also nobody can be sure if they will give connection. I am also a victim of the BSNL.
187 days ago by Sujatha [send email]
Poor is not the word...pathetic. something else is there in world...it is the one.
it has been 1.5 months complaining on no internet but people call if it is working or not but no one comes and checks. Heights is that the exchange is in the area itself. The officials blame each other but one wants to take onus and repair it. go to exchange, they tell tpo call online. call online and they tell to go to exchange.
worst service ever seen. waiting when will airtel starts it braodand in my area and i will first register there.
145 days ago by Gnanaguru [send email]
Hello,

I had got Wileless Internet connection from HBR, BSNL, BANGALORE. Once I had come to home and checking Signal is not there. Now they are not giving my refund and they are not accepting for return. After serveal fight they had accepted the return. But they are not giving what I had paid as deposit.Can Any one take action towards on that.

Thanks,
Guru.
9880537493
143 days ago by Sanjay Singh Chauhan [send email]
Respected Sir ;

I kindly like to inform you that i had applied for a new connection
of Landline along with a Braodband connection for which i had completed all
its documents related formalities & deposited in Sec-39. which has been approved by your Sect-37 branch on dated 27/04/2008 i.e on 25th of last month. But the connection
has not been setup at my site office LED Control Room, DND Flyway, NOIDA.
Regarding which I contacted to Mr Patel (SDO), Mr Charan Singh (Div Engg)
& Mr Lalit Bhusan (P.A of G.M; Sect-19) regarding my problem which they refused
by showing out the cable fault and answered me as that my problem will be
solved within a week. But passing over 28 Days there is no response from them.


So, I kindly request you to please pay a high attention to
my problem & try to solve within 2 -3 days otherwise I will have to contact
to other telecom service provider because my work my work is suffering a
great loss due to it.Thus I am in a very urgent need of it.





Sanjay Singh Chauhan
(Tech.Engg.)
Varna Display System Pvt. Ltd.
Site Off.-LED Control Room
DND Fly Way, Opp.- Sec.-15A
Noida
Mob:9313416787
134 days ago by Deepak Jl [send email]
I kindly like to inform you that i have a major problem with my broad band connection after 7 pm every day ... it start to disconnect every time i log in to check my mail in the night... This is been happening from last 2 weeks and have made complaint with the local bsnl people also, but its no use they never respond to the customers complaints... most of the time they keep telling this problem doesn't belong to their section.

So, I kindly request you to please pay a high attention to
my problem & try to solve within 2 -3 days
Thank you deepak
98 days ago by Maitrika [send email]
I also have no connection of Bsnl Landline as well as broad band connection over 2 months.I repteadly complain to the divisonal officer of jaynagar 5th block.
But all in vain. till date there is no action taken for the telephone.
92 days ago by Raja [send email]
Broad band connection is not restored despite several complaints. worst customer service experience.

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