Complaint Rating:

I purchased my first xbox on the uk launch date. For 6 months everything was fine, then the screen froze. I sent it back and they replaced it within a week. 3 months later the same happened again, and again, and again. On one occasion i received a console that wouldnt even turn on!!! And now on my 5th xbox360 the same has happened. But this time they have had it for 3 weeks. And i cant seem to get through to anyone who knows where it is. Not sure what to do. Would prefer my money back than have to go through all this again.