Complaint Rating:

Company information:
Broadway Place Apartments
9110 Broadway
San Antonio, Texas
United States
Phone: 210828-4794

Starting Friday evening the air conditioning went out, we called the office Saturday morning during business hours they stated that they would page maintance and have them take care of it. 3 hours later nobody showed up. We called again, they said they should be on their way as we speak. So we took off and 4 hours later nobody had came. So we called again spoke with the service center they stated that all they could do was let them know and that they would call us back. They called us back an hour later stating that the earliest they could come is in the morning, so that was the plan. So then the next day come after 1pm nobody has showed. So we call again and they said the same thing, they call us back 2 hours later, and said that the maintance people stated that they could not get on the roof till the next morning but that someone would be by to check it out. But as you know no nobody showed up. So at this point we have been in 84 degree heat inside the apartment for the past 2 and a half days. So if something goes wrong you can be waiting for a long time to get it fixed. Luckly there were no babies or seniors in the apartment.