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Broadband not working since 2 Months
Complaint Rating: 
We are a small and neglected customer of you having morethan 280 Mobile connections all over india,
E1 PRI Line
More than 20 Landline connections
and a Broadband connection
Our Broadband connection is not working due to the modem problem, since 2 Months. Couple of Complaints given at Customer care were closed without attending the issue.
Customer care people say that they made a call to the contact number given by us (i.e., 9848432440), whereas we did not receive any call at all. We can provide you the
Received calls List from the Service Provider if required, as a proof.
The Recent Complaint Booked on 02-03-2008 was not attended till now and when I enquired the customer care, they say it is just now closed stating that they made a confirmation call
the our given contact number. But in fact Nobody turned up from your side during the last one month and literally we have been following up daily once to the customer care.
We have already taken another connection from another ISP. So, even you can disconnect the connection, but I am surprised, you may take months together for disconnecting also.
I request you to solve this issue immediately or else we may need to look for an alternative.
Madhusudhan Rao
Manager - Administration
Laticrete India Pvt Ltd.,
Ph : +91 40 3041 3100 (30 Lines)
Website : www.myklaticrete.com
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