Complaint Rating:

Company information:
British Gas
York, North Yorkshire, England
United Kingdom

I've had home care cover for three years. Its only today on our third service that the engineer noticed that the plug for our boiler was fitted with a 13amp fuse instead of a 3amp fuse. He said it was too dangerous to leave and we had to pinch a fuse from a lamp in my house!!
I phone british gas and they say nothing!!! They said that the risk of fire was not a risk to our lives!! Work that one out!!