Complaint Rating:

Company information:
Brite Smil
Brownsburg, Indiana
United States

I signed up for a trial offer of Brite Smile along with Dazzle White. Both are scams. I did not understand that my $.99 shipping fee would be charged and then I would receive a charge of $92.+ if I didn't cancel within 10 days of ordering the trial. It doesn't start 10 days after receiving the trial. I ordered October 2, 2009 and discovered a charge on October 13. I was too late even though my husband had just begun using the product a few days earlier. I told the representative that I hadn't received any more shipments and he informed me that I was paying for the trial sample. It is a scam and the testamonial that I read was part of it, I am sure. I bought it hook, line and sinker. I guess this is a valuable lesson to me. I am mad at the company and very mad at myself for not searching the computer harder to get more feedback before ordering these "trials".