Complaint Rating:

Company information:
Bright House Networks
United States
mybrighthouse.com

Today I awoke to find all my cable and phones services shut off due to a past due balance of a little more than 50 dollars. I admit that I forgot to pay this but having been a customer for many years using three services, cable, phone and internet, I did not suspect that they would simply cut off all services. They informed me that they had no control of this because the computer automatically shuts you off. The machines at Brighthouse are in control. I promised Brighthouse that I would let others know about this. Watch out for this company.