Complaint Rating:

Fraudulant terms - Bracket r us claim to have a no problem return full guarantee within 30 days. We purchased and received our Plasma bracket at a good price and quite quickly. We noticed the bracket was the wrong size and on advice from their team we returned the product looking to recieve the correct size. This was in July, since then they have not returned any of our emails or call us on the numbers we provided. There are no numbers to contact them on and the delivery address is a couriers address. It is absolutely appauling they will not send the new product or give us our money back which is close to £100. I strongly suggest that no one use their site to purchase any product as you are at risk from the moment you sign up. Please stay away from this one, I wish we had of.