Complaint Rating:

Company information:
Bottom Line Books
PO Box 11014
Des Moines, Iowa
United States

I have received invoices on a book I never ordered or received. I keep getting invoiced for it. Have sent 3 letters letting them know, I don't have the book, never ordered the book and will not pay for something I didn't ordered or received. Now they are saying I received the invoice with the book. No I did not. I received 3 additional invoices asking me to explain what the problem is on the back of the letter, which I did and put the name of person on the letter. I have received nothing. Now I am being threatened with collections. Help! What can I do if I can't reach someone ph# or website? I would appreciate any suggestions.