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I would NOT recommend the BodyLogicMD franchise doctor system. I really wish I had done more research on this organization and the way it works before I got myself into their system of over-priced proprietary lab testing, over-priced doctor visits, and proprietary pharmacy. This is definitely a money making system that is set up to continuously force the patient to get the same proprietary company managed/ charged lab tests done over and over at a cost that is not covered by most insurance companies and much higher than regular lab tests done by local labs. They also dictate the pharmacy that you must get your prescriptions they prescribe through. Even though you may be seeing a doctor who purchased a local franchise in the BodyLogicMD system, you as a patient are subject to the larger system pushing you to set up centrally controlled lab tests and physician visits whether they are necessary for your medical situation or not. I did not feel for one minute like my personal needs as a patient were being considered, but rather that the whole BodyLogicMD system was in control of my medical tests and visits. I had spent over $1200 on lab tests and two physician visits with no real clear recommendations for my clinical needs. Please research this organization very carefully before signing up for your first visit.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I too felt like this was all about them making as much money as possible. The pharmacy called me 9 times in one day trying to get me to authorize them to ship another shipment. Lab tests were scheduled that I never went to and nine months later I didn't have a refund. They say they don't refund anything unless you specifically ask them too. Never felt like this was about me just my credit card. I would not recommend them.
I have been under the care of a bodylogic physician in Ohio located on Lake Forest Drive, Cincinnati. I believe there are good intentions, however, there seems to be a true disconnect to what works and what doesn't. I believe the money making issue is more important than providing the patient with sound wellness directives. I have spent more money than I would ever have imagined. I wrote to the physician, yesterday for guidance regarding what I should be taking as I have pneumonia, and as of this time she has not responded. I am taking antibiotics, and 2 couph suppresents. I have been sold products which are not good for me, however, I would like to continue the estrogen patch, and the Dhea, Estrell, Testosteron cream.
If I can find a doctor who will provide these modalities, I will be leaving Bodylogic. The costs are prohibitive
and not worth the cost of the compounding pharmacy. While, the physician has been attentive, she sometimes has trouble focusing on my problem.
Please remove comment as body logic has appropriately taken care of situation
Please remove complaint as Bodylogic has adequately taken care of situation
Above dr.Mazzei
Agree-waited 2 months to see Drazzei.Day of appointment I called in am to verify. When I arrived - after a 1 1/2 drive I was told to reschedule or wait 2 hours. Waited 2 hours and then saw a so called physician . Nothing professional about it. He took 4 personal cell calls - contraindicated himself to many times to mention - he then appeared to daydream and write prescriptions down as he was daydreaming. They owe me $$ for overpayment to them and I'm told to argue that with my insurance but it's body logic that have my $$. Reached out to John and he was rude and totally blew me off- do not go there under any circumstances.
K.Dispensa
Hello disappointedandtaken. My name is Sarah and I’m with BodyLogicMD. I wanted to reach out to you regarding the complaint you have. When you have a moment, I'd like to hear a little more about your experience. We are constantly striving to provide the highest level of patient care and customer service. Please contact me at your earliest convenience so I can better understand your experience and also see what we can do to immediately resolve the issue.
Thank you,
Sarah Caro
scaro@bodylogicmd.com