Complaint Rating:

Company information:
BOB'S Discount FURNITURE
15 Industrial Park Rd.
Niantic, Connecticut
United States
Phone: 860-739-8426
mybobs.com

I purchased furniture from "BOB'S' that was a special order. It was delivered on 06-07-08. I immediately had to call the same day with a problem and subsecently 2 other times within 90 day's. The furniture was sent back due to defect's which could not be rectified, I.E. we no longer carry this item"LANE", to you can come in and select something different and we'll make up the difference up to 100.00 in the form of a gift card.Now I'am told that I not only can't get back the sales tax but I'm out the 130.00 for the delivery charge!THEY WERE CALLED THE SAME DAY THE FURNITURE WAS DELIVERED DUE TO A DEFECT!" Now I'm called 3 day's after the delivery telling me I must come in to input my "PIN #" so I can receive a partial payment! EXCUSE ME IT 'S FROM THE SAME ACCT.!" This was on Sunday 11-09-08., by the time I went there and returned home the "Debit part had already been credited to my acct., the same acct that was put thru as a credit by them and still no money! I tried to emaial them thru 2 different server's and the maial was returned undeliverable!? "EXCUSE ME!" His ad's state "NO PHONY GIMMICK'S JUST PURE VALUE!" He has his product back were's my money!?