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Bluegreen Resorts Complaints & Reviews - Dishonest company

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Bluegreen Resorts

Posted: 2011-02-11 by    Greg P

Dishonest company

Complaint Rating:  90 % with 10 votes
Contact information:
Bluegreen Resorts
United States
My husband and I went to Peigon Forge for our Blue Green presentation. First of all we had to drive for miles to get to the Vistor Center to pick up our paper work. We got our paper work and I was excited to find out we were staying at Laurel Crest. This was until we open the front door to the room. Entered into the front door to find a double bed (I'm 6' tall and my husband is 6'3) with a window for everyone that walks by to look staight in. The bedding looked like something out of a Motel 6. The bathroom was so small that we had to take turns getting dressed (only the one mirrow in the bathroom). The bedroom was so small that the DOUBLE bed was right upside the wall. Just a disappointment.

We arrived 20 min. early for our 90 min. presentation and ended up being there for 3 hours. One of the first things we were told was that BG would not pressure us into buying anything. After 6 times of my husband telling them we didn't want to buy anything we were treated to a very rude saleman who had been nice up until our last no.

We explained to the salesman at the beginning that we were disappointed in the room and this room looked nothing like the rooms in the presentation. As a matter of fact Laurel Crest was not even shown in the presentation. And it is amazing how many packages they can pull out of their hat when to begin with you only have a few to choose from.
Comments United States Travel & Vacations
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 24th of Jul, 2012 by   EH2112 0 Votes
DON'T LET THEIR ASSOCIATION WITH BASS PRO SHOPS FOOL YOU. EXTREMELY DISHONEST. WE PURCHASED 14, 000 POINTS EVERY OTHER YEAR. LUCKY FOR US IT IS EVERY OTHER YEAR. THEY DON'T MENTION HOW ONE CAN LOSE POINTS IF THE $34.99 POINTS PROTECTION PLAN IS NOT PURCHASED WHEN MAKING A RESERVATION. THEY DON'T MENTION THAT FOR BONUS POINTS RESERVATIONS YOU ARE ONLY ABLE TO MAKE THE RESERVATIONS 45 DAYS IN ADVANCE AND NOT AT ONE'S LEISURE LIKE MENTIONED IN THE SALES PITCH. THEY DON'T MENTION A TREMENDOUS AMOUNT OF FEES TO BE ABLE TO SAVE POINTS OR USE POINTS IN COMBINATION WITH BONUS POINTS (CASH) RESERVATIONS. EVERY TIME WE CALL OWNER ASSISTANCE WITH RESERVATIONS WE GET ANOTHER STORY OR LEARN MORE ABOUT WHAT WE ARE NOT ABLE TO DO. DURING THE PRESENTATION IT IS DIFFICULT TO KNOW THIS BECAUSE YOU ARE TOLD OTHER WISE. IN ADDITION, THERE ARE FEES ON TOP OF FEES. IN OUR PRESENTATION WE WERE INFORMED THAT MAINTENANCE FEES FOR THE FIRST YEAR WERE COVERED AND THEN WE WERE BILLED AND WERE UNABLE TO USE OUR BENEFITS UNTIL PAID. BLUE GREEN RESORTS SCAM LIKE ALL OTHERS. AGAIN, LUCKILY WE ONLY PURCHASED EVERY OTHER YEAR. I WILL BE FILING A COMPLAINT WITH BASS PRO SHOPS AS WELL!!! NOT THAT ANY OF THEM COULD CARE.

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