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2.4 321 Reviews

Bluegreen Vacations Complaints Summary

112 Resolved
208 Unresolved
Our verdict: Engaging with Bluegreen Vacations, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Bluegreen Vacations reviews & complaints 321

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10:16 pm EDT
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Bluegreen Vacations staff

STAFF LIED TO US AND TRICKED US IN TO LOOKING AT RESORT. WHEN WE GOT THERE THEY TOLD US WE COULD'NT LOOK AT THEM BECAUSE WE DIDN'T HAVE A MAJOR CREDIT CARD THEN GIVE US A HAND WRITTEN CHECK THAT WE COULDN'T GET CASH WHY WE WERE THERE IN PIGEON FORGE BECAUSE OF THE HOLIDAYS. WE GIVE CASH AS A DEPOIST WE FEEL THEY SHOULD GAVE US OUR CASH BACK TO US .THEY TALK TO US LIKE WE COULD NOT AFFORD SOMETHING LIKE THAT, BUT THERE ARE SO WRONG .

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3:16 pm EDT
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Bluegreen Vacations awful customer service

We reserved a weekend with Bluegreen in Pigeon Forge Tn. and when we arrived the resort ( Laurel Crest) the room was nasty, stunk, and there was drunks everywhere being loud and crude. We complained to the welcome center where we had to check in and they attempted to put us in another hotel that was 50 years old and even nastier. We couldn't stand the smell and filth, and it was already 9:30 at night, so we cancelled our vacation and went back home. Bluegreen refused to refund any of our money. Waisted trip to Pigeon Forge, ruined vacation, and all thanks to this company called Bluegreen. They definitely need training in customer service.

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deborah fox
Knoxville, US
Dec 19, 2010 6:45 pm EST

cant sell my timeshare, they lied to us, mislead us and have double fee, s

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shu
o fallon, US
May 06, 2010 8:30 am EDT

John Carl is a Bluegreen employee.

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John carl
, US
Mar 19, 2010 6:38 pm EDT

I disagree! I go to Hawaii every year and Aruba and whistler Canada and Miami. I can keep going on and on to wonderful resorts. Clean rooms. Friendly staff! Great amenities! Beach front resorts and slope side resorts that would cost $5000/week in rental. $700 all inclusive is Nast buffet food with flies on it at a crappy resort in the middle of no where. Don't try to compare to blue green. Bluegreen is much much better than anything else out there! B

Derrick
Derrick
Big Bottom, GB
Nov 24, 2009 2:06 pm EST

I had a timeshare with Bluegreen, I sold it, I lost a lot of money, but I gained money
I bought my timeshare when it was owned by Airtours, it was fine until Bluegtreen bought it and everything went up
So now I use hotels, its very good, I book my hotel, I pay for it, I use it, no further payments required
I weighed it up with what I got from a timeshare and what I get from a Hotel
A hotel
I get room service
I get fresh towels each day
I get my bed made up and turned down each day
My room is cleaned each day
I usually get a VERY good resturant on site, not just a coffee bar/snack bar
I dont get a bill every year for maintainence
I can get a hotel anywhere and any time I want
I get from a timeshare
NO room cleaned each day
NO bed make up/turn down
NO room service
NO resturant on site
NO clean towels each day
I have to share the resort with very loud kids and drunks, there are no quiet areas
I DO get a BIG bill each year (usually the cost above the hotels I have stayed in)
I cant book when and where I want, unless it at least 6 months in advance
I do get a whole apartment (but its a waste, its just my wife and I)

I'm glad I sold my timeshare and have nothing to do with Bluegren any more

It doesnt matter where the resort is, you still have to get there, so I havent included the airfare in my prices

This year, I stayed in the Dominican Republic, all inclusive, 2 weeks, it cost me $720.00
I stayed in Sri Lanka, all inclusive, 3 weeks, that cost me $900.00, but I did get an upgrade
I had 'free' food', 'free drinks, ' free' tours, a nice beach (in both locations) plenty of service
Non of these places are in the RCI or BlueGreen books (I know they werent FREE, I paid for them, but the more I ate and the more I drank and the more tours I took, the cheaper my holidays were)

I had a great time and I am not expecting a maintainence bill this Christmas or New Year

No one will ever sell me another timeshare, but as long as they give me FREE tickets or $80 to go to a presentation I'll go along, all you people that own a timeshare are paying for me to attend, so keep buying and paying those bills each year, I want your money/tickets

Sell your timeshare, go to all the presentations you can get as much as you can from them, but NEVER, NEVER buy again (you will lose money selling your timeshare, may as well get some back by going to the presentations)

Keep moaning about your timeshare, your bills arent going to get any smaller and when you die, your kids will own it, I bet they will really thank you for that monkey on their back,

Maybe you people that own timeshare tell me what you actually get ?
I'll counter each positive with a negative,
C'mon, what do you have to lose ?

CUT YOUR Losses and get rid of it

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5:18 pm EDT
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Bluegreen Vacations pro bass shop

you know it's funny really never thought i would be going on the internet to complain but it has pushed this far about this company, yet i feel dumb because even still reading the review of how bad they were i still took the chance thru the sales person of bass pro shop to buy a package along with two other families that i told was a great deal but found out i dont reach the qualifications of seven questions that the sales person of course did not mention. i guess i should have known when we all were asking are you sure there is nothing hidden and his anwer was no just pay the small fee of 100.00 and your done, it was easy getting my money back i was not going to let this pass. im very upset that i took off 3 days of work thinking i was going on a small vacation with my family who also purchased the packages to find out at the last minute that this company basically lied! so if you read the bad reviews please believe them people are not on here just to play around there telling you because this company along with BASS PRO SHOP THEY PLAYED ALONG WITH THEM JUST TO GET A SALE. THANKS FOR RUINING THE VACATION FOR THE KIDS!

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4:11 am EDT
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Bluegreen Vacations lies and rip offs

i have been a owner of bluegreen for over a year and i hell hate it! i think it is the worst mistake i have ever made! i was promised all these things and got none of them! every time i try to book i get the run around! I CAN NEVER GET THE DATES I WANT OR THEY ARE BOOKED UP! they dont have that many members and if they do then they need to get more condos. the customer service SUCKS! you have to pay a large amount of money for them to screw you! then they give you all these restrictions as when you can use your points.they are just awful and you cant do anything about it. if anyone has gotten any help about how bluegreen has done them please let me know. my email is [protected]@aol.com thanks ps please people if you are new to bluegreen hurry and get out of it because all they do is lie lie lie

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angryandupset
Temperance, US
Dec 29, 2009 1:41 pm EST
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I agree! Did anyone tell you how to get out of this mess?

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Lord Mankinholes
Rossendale, GB
Jul 10, 2009 7:56 pm EDT
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I have been an owner since 2004 and have always got the dates I wanted and yes they are prime summer school holiday times.
If you don't like the resevation team then book it yourself online

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9:44 pm EDT
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Bluegreen Vacations scam

My husband and I are VERY upset with this company, they have pretty much taken over the Dells. SAY NO FROM THE START. DO NOT GO SEE THE PROPERTY b/c the words "FREE _______ (you fill in the blank with what they offer you)". We arrived at this place bright and early on the FOURTH OF JULY. A sales representative sits you down and spends an hour attempting to pour this so called amazing "point system" in your head: DONT BUY IT. Then when you say NO a sales manager comes over and HARASSES you into at least leaving with some sort of purchase in your hand. Luckily-We got out with the "Sampler" and in 12 months with a loss of only $1000 we can ditch this company. I'm not even sure we will be using this because of the time restrictions and the fact that we do not want to be BULLIED anymore. I am hoping now that we will not be paying maintenance fees. I can't believe there is a company out there that deceives people and treats them like this. We WILL NOT be giving them our bank account number (which they want for automatic deposit) b/c I have just read somewhere that they share ALL this information with other companies. RUN RUN RUN AWAY FAST AS YOU CAN! I do not look forward to all of the phone calls we will be receiving in less than a years time to purchase this SCAM.

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Lord Mankinholes
Rossendale, GB
Jul 09, 2009 6:49 pm EDT
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I have said it many times and will say it again it is not a scam, we have had many wonderful holidays with Bluegreen and will be off again July 18 for 3 weeks.
Try the sampler and yes there are restructions, which is only fair since you have not paid any MF you can not expect to use it in prime time.
Nobody no matter how the sales manger works holds a gun to your head and makes you sign, you live in a free country and can say No thank you.

To Bettyboop if you have no intention of buying why go, you must know there is no such thing as a "free Vacation" People like you are just as bad as the rouge salespeople i am afraid in my view its just tit for tat.

If you are serious about timeshare then it is a good system if timeshare does not fit into your lifestyle then why even go to a presentation and please remember timeshare is an investment in vacation time not $$$$$.

Please dont call it a scam when you know very little about it .
What sort of person buys a sampl;er for $1000 then does not intend to use it but posts on here to say it is a scam.

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bettyboop57
, US
Jul 09, 2009 9:15 am EDT

We're supposed to go July 23rd. We have no intentions of buying anything, just going for a "free" vacation. However, after reading all the comments I'm seriously thinking about backing out and just losing the $50.00 we paid to begin with.

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12:38 pm EDT
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Bluegreen Vacations very disappointed customers!

First off I want to say that everything that we were told, were a bunch of lies. We bought our timeshare in Gatlinburg, TN in 2005 and we purchased 10, 000 points every other year. We were told that our points would roll over if we did not use them, which was a lie because we have already lost over 10, 000 points. There were fees that we were billed for but were never told about as well. All the lies about having access to all the resorts and being able to make reservations at any time, were a bunch of lies too. We are at the point that we want to get rid of this timeshare as quickly as we can. For all potential buyers, be very cautious and READ everything, but after said that, it will still find a way to bite you in the butt at the end!

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9:48 am EDT
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Bluegreen Vacations lied to at sale

My wife and I went to a bluegreen presentation last fall in Mrytle Beach. We really had no intentions to buy, but what they presented sounded good. Then when we sat down and started going over the numbers, they brought up the maintenace fees of $1100 a year. This is when I was ready to get up and walk out, if I'm paying that much a year for maint. fees I might as well just rent a condo. At this point they said "I have a way that you will never have to pay for maint. fees ever". They then told us about their bluegreen credit card, where you could earn reward points of $135 a month by simply charging $2000 a month. Using the card for gas and groceries, we could easily do this. Like a fool we bought into to this, and upon receiving our credit card we called to inquire about the points. They had never heard of such a program, and the rewards program was 1% of purchases, meaning we would have to charge $100, 000 in a year to get $1, 000 in reward points.

We called Bluegreen to tell them about this, and there response was "well the program must have changed". I told them this is what sold us on the timeshare and we wanted the contract voided. We never used any of the benefits, but they refused to do so. What fustrates me is that you can be told such an open faced lie, and they will not stand behind what they tell you. If someone tried to sell you a house by lying to you, they would have their license revoked!

Anyway my battle still continues on this. I saw where a class action lawsuit was started in PA. Anybody know of any other states?

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Barbara Mahone
Kingsport, US
Mar 19, 2015 7:23 pm EDT

My sister and I went through the exact same thing at Myrtle Beach also. I am working in filing a class action law suit against BlueGreen. If you are interested send me an email along with a copy of your complaint above to bgclassaction@gmail.com
Thanks, Barbara

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Bluegreen Vacations unprofessional and cleanliness

My husband and I signed up for the 90 min session for the time-share presentation. We got a great deal on the room and were told we were to receive most of our money back once we completed the presentation (which we did as promised). We thought what a great deal! So, we planned to head out to the fountains for my birthday weekend. We left on my birthday and checked in. When we checked in and brought our things to our room, we found it disguising! We immediately called the front desk and complained. We told the front desk that the bathrooms still had hair, floors were DIRTY and so was the dining room table! They told us they would call back. They never called back but they sent the cleaning crew up to our room and inspected the place. The cleaning crew was not friendly and seemed very rude. They just swept and mopped the kitchen floor and wiped down the dining room table and left in a hurry without even an apology! It was my birthday and I had to go and RE-CLEAN the room! There is nothing like cleaning someone else’s pubic hair off of the toilet lid in the bathroom on your birthday!

I didn’t want the ordeal to ruin my birthday so I just decided to clean it myself and move on with the day.

The following day, my husband and I were scheduled for the 90 min. session for the time-share presentation. It started at 11:30am but it was NOT a 90 min session. It was 3 hours long! When we arrived for the presentation, the sales guy sat right down at our table and I told him what had happened. When I mentioned about the nasty hair in the bathroom, he said stop you’re grossing me out! I couldn't believe it! No apology but got right down to business to sell us the time-share. The sales guys were rude and kept making fun of people who were there from last week with excuses why they couldn’t buy. They also made fun of people that attended who were overweight and the top sales guy who must have been the manager, Bob, sat down and instantly said, those people had to leave to get money for the down payment but they should have known to bring money! He was very sarcastic and belittling. Unprofessional!

Well, I told the two sales guys, James and Bob, that we weren’t able to buy and were disguised with how gross the room was. They asked why we couldn’t afford it. Well, number one, it’s really none of their business. But I am an honest person and explained to them why but I should have said it wasn’t any of their business to begin with. My husband and I only rent a condo with our two year old son and are supporting my parents as my father was laid off due to the economy. They belittled my parents and I was VERY offended. I walked out of there immediately. I know they are trying to get sales, but we are all human. They should understand that family comes first and I would much rather buy a house for my son than buy a time-share! What a waste of money!

I will NEVER go back to the BlueGreen Resorts and would never recommend it to anyone I know!

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bellehou
Boynton Beach, US
Jul 22, 2009 8:41 am EDT

Just wanted to let you know about trouble I had at the Fountains Orlando pool and its security guard. It rained for a few minutes-typical FL weather- and when the rain stopped we went down to the pool. Upon entering and sitting down, a security guard rushed over and proceeded to yell at us about the pool being closed. There we no signs posted and the gate was not locked, so how were we supposed to know the pool was closed? He was SO rude. This is out vacation for God sakes and we paid to stay there. I was so insulted by his attitude. So, we sat near the bar area until it opened back up which was never announced. We just noticed other people in the pool. On a following day, we had a small lunch cooler with us for drinks and snacks and were told we were not allowed any outside food or beverages due to “health code violations”. I asked which codes they were referring to, as I have never been asked to leave a pool before because of chips and sodas. Of course the waiter was super rude and argued with me about this. So, we had to pack everything up and go back upstairs. This pool situation was completely unacceptable. When on vacation, you want to enjoy the pool area and not be hassled when trying to relax and enjoy yourself. I can understand a no glass policy but no coolers at all?

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Bluegreen Vacations misinformation

My husband and I had went to the state fair last year and he had entered us to win a free trip. A few months later he had received a call saying that we had won two free trips, one to Orlando and one to Hawaii. The first one to Orlando was to be 7 days long. They had asked him for a deposit of $398 on the spot. Not being that bright he paid it. I told him that he should never pay for something that is free, but I guess a little late. We scheduled the trip and later got a confirmation book and slip stating all the benefits we were to get. On the slip it said the trip was for 5 days instead of 7 and also that we were to pay for the airfare and extra for the hotel stay. We decided that we were going to postpone the trip being that financially we hadn't known what we were getting ourselves into when we booked it. When we tried to cancel we left several messages and had gotten no return calls. Now we missed the trip because we were unable to reschedule and also are unable to take it when we can afford it. It would be very nice to get some sort of reply about this. I do suppose that we could get a package bundle for less than what we would pay from them but we already have $398 into their company on a non-refundable deposit.

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Ria
Hendersonville, US
Jun 12, 2009 12:59 am EDT

i recently booked a vacation with Blue Green, after reading all the complaints i am worried about going on the trip in July. Please provide feedback with your thoughts. thank you

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EH2112
, US
Jul 24, 2012 8:09 am EDT
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DON'T LET THEIR ASSOCIATION WITH BASS PRO SHOPS FOOL YOU. EXTREMELY DISHONEST. WE PURCHASED 14, 000 POINTS EVERY OTHER YEAR. LUCKY FOR US IT IS EVERY OTHER YEAR. THEY DON'T MENTION HOW ONE CAN LOSE POINTS IF THE $34.99 POINTS PROTECTION PLAN IS NOT PURCHASED WHEN MAKING A RESERVATION. THEY DON'T MENTION THAT FOR BONUS POINTS RESERVATIONS YOU ARE ONLY ABLE TO MAKE THE RESERVATIONS 45 DAYS IN ADVANCE AND NOT AT ONE'S LEISURE LIKE MENTIONED IN THE SALES PITCH. THEY DON'T MENTION A TREMENDOUS AMOUNT OF FEES TO BE ABLE TO SAVE POINTS OR USE POINTS IN COMBINATION WITH BONUS POINTS (CASH) RESERVATIONS. EVERY TIME WE CALL OWNER ASSISTANCE WITH RESERVATIONS WE GET ANOTHER STORY OR LEARN MORE ABOUT WHAT WE ARE NOT ABLE TO DO. DURING THE PRESENTATION IT IS DIFFICULT TO KNOW THIS BECAUSE YOU ARE TOLD OTHER WISE. IN ADDITION, THERE ARE FEES ON TOP OF FEES. IN OUR PRESENTATION WE WERE INFORMED THAT MAINTENANCE FEES FOR THE FIRST YEAR WERE COVERED AND THEN WE WERE BILLED AND WERE UNABLE TO USE OUR BENEFITS UNTIL PAID. BLUE GREEN RESORTS SCAM LIKE ALL OTHERS. AGAIN, LUCKILY WE ONLY PURCHASED EVERY OTHER YEAR. I WILL BE FILING A COMPLAINT WITH BASS PRO SHOPS AS WELL! NOT THAT ANY OF THEM COULD CARE.

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SarBear
, US
Jul 25, 2017 5:26 pm EDT
Replying to comment of EH2112

You can contact me at [protected] to try to help you get out of contract

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Bluegreen Vacations - I won a sweepstakes... yeah right!

I was called by the company, they said I'd won a drawing at a Baby Expo I attended in March ( the call was in May btw). The prize was a 6day 5night vacation to Orlando Florida along with 3day passes to 2 Universal Studio parks. I spoke with a man who wanted to get some info from me before he gave me more details. I expected this since I'd "won" before. He...

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Bluegreen Vacations total waste of money - scam

We mistakenly bought from Bluegreen two years ago. What a big mistake! We were scammed into the lowest amount possible (6000 points every other year). We can't use it! Overpaid for it and are still paying on it. We were told by the sales rep and sale manager that were were being deeded a great property location and week. Come to find out when we finally received our "Deed" it was for a little place in Michigan during January. Who goes to Michigan in January...COME ON!

Meet a guy from a different timeshare place. He used to work for Bluegreen. He said to contact our local Attorney General and the Attorney General in the state we purchased the product in and file a complaint against Bluegreen. He said that they would either let us out of our contract or payoff what is left owed just to make us go away. He also told us that several owners with Bluegreen have done just that and have been able to have their expenses for the property reimbersed due to Bluegreen not wanting the stockholders to find out about unhappy customers. We are definitely going to do it!

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Update by sowen8
Jun 09, 2009 9:52 pm EDT

When we would call to book, we were told EACH AND EVERY single time no matter where and when we wanted to go "You just don't have enough points for that." We instead ended up using bonus time at $89 a night. So we have tried. Come time find out, Bluegreen has several lawsuits against them in many different states. In one state the State Attorney General went after them. It's not just us that was taken for a ride. Not only that the federal government has launched an investigation into RCI, Bluegreen's parent company for violations of consumer rights. It's definitely turning out to be a buyer beware company.

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K M Scott
Bloomington, US
Apr 06, 2013 9:25 am EDT
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EVERYONE! Write the President, your U.S. Congresspeople, and the Attorney General’s Office! LIFETIME CONTRACTS SHOULD NOT BE ALLOWED!

Sign the petition at

https://www.change.org/petitions/president-obama-u-s-congress-u-s-attorney-general-allow-timeshare-owners-to-get-out-of-their-lifetime-contracts#

and post this to as many boards as you can!

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SPurcell
Big Spring, US
Mar 22, 2013 2:18 pm EDT
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I was a formal bluegreen owner. At the young age of 21 they convinced my husband and I it was a great investment. Well my husband is a welder and in 2008, when the crash happened, we were unable to pay the high maintmence fees and our timeshare "vacation points", was forclosed on. Well now at 29 we want to purchase a home and because it says "forclosure" on our credit report we are unable to purchase a home. I spoke to a " mortgage" supervisor at bluegreen and she wrote a letter, for me to give to the loan officer, that stated it was not a mortgage but it was vacation points. How can they list it as a forclosure if its not a mortgage. Please help. We bought the timeshare for close to $10, 000 and owed $7, 000 when it was forclosed on. I offered to pay the $7, 000, but was informed that our "points" were sold to someone else and we had a zero balance. We have hired a lawyer but I just wanted to see if there is any advice anyone can give us. We are in desperate need to buy a home and get on with our lives. Timeshares are a BIG scam, please do not "invest" in one. i will not stop until this is iff my credit, i dont care the expense or what i have to do. lawsuits in Pennsylvania and Florida. Come on Texas people we can do the same. Please please help. Email me at staciejohn_23@yahoo.com
Thanks so much

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Jim Peace Johnson
Louisville, US
Feb 01, 2011 5:29 pm EST

Attorney General Corbett's assessment of Bluegreen is accurate. Bluegreen salespeople are taught to lie and deceive. Bluegreen is a well organized and well orchestrated scam. Bluegreen uses gimmicks, broken promises, unkempt verbal commitments and complicated contracts to trap people into expensive life-long investments.
Yes Bluegreen does have strategically placed resorts that are available to “owners” under certain conditions. The scam comes from the thousands of dollars “owners” invest in purchasing Bluegreen property because the investment is worthless. The maintenance fee alone covers most of the expense of the stay in the resort.
The report filed the Attorney General Corbett was helpful because it points out that Bluegreen is breaking Pennsylvania law and Bluegreen “owners” are entitled to compensation. Bluegreen is most assuredly breaking the laws of other states.

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HappyBGOwner
Lititz, US
Apr 02, 2010 8:46 am EDT

Sorry to dredge this up again, but I was brought back to the complaint boards by an e-mail notification from another thread on the topic. And in re-reading, I just want to point out that the State Attorney General going after BG that you referred to was right here in my home state, and it was because the way BG got people there to purchase is against PA's consumer protection laws. They did one of those phony "contests" then called everyone who entered and told them they won a prize and to come pick it up they have to do the presentation. I didn't buy in PA, but have entered a few "contests" where other time share co's call and do the same exact thing. I've just learned to ignore them. We actually knew what we were signing up for when we agreed to go to Shenandoah for a visit, and we planned to say No at the presentation, but then we liked what we saw and the price was cheaper than we thought so we went for it.

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HappyBGOwner
Lititz, US
Aug 18, 2009 3:13 pm EDT

Sowen- BG has a new onlile booking system. You can go on yourself and see availability for places. I was searching for myself to use up some spare points, and had no problem whatsoever finding the following: Fantasy Island (Daytona Beach) in September, Mountainloft (Gatlinburg) September and Next June, Patrick Henry (Williamsburg) in this December, ShoreCrest (North Myrtle) next June. I am not a premier member, if these are out there for my they are for you too. Stop complaining and TRY to use the thing, it's great!

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Jim in Texas
San Ant, US
Aug 16, 2009 2:19 am EDT
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If fraud and deceptive sales methods were used in the sales session, Michelle, you still may be able to get out of this contract.

[protected]

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hulce
Gastonia, US
Aug 15, 2009 10:06 pm EDT

i so wish that i could get my down payment and forget my decision to become a bluegreen owner. they do not show you the rooms that your 6000 points can get you. would have definitely done just as well paying for a week at a hotel as we usually do... not having to book 11 months in advance and we would not be obligated to pay the property taxes.
michelle in North Carolina

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vintnerdons
Brooklyn Park, US
Jul 04, 2009 9:01 pm EDT

If you want enough points to take some great vacations, buy more points on ebay or through pinnacle vacations. That is what we did. We take 2-3 great vacations every year. With all the great resorts Bluegree has, you just need to get some good resale points and use them.

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Jim in Texas
San Ant, US
Jun 09, 2009 11:34 pm EDT
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RCI is a Wyndham Worldwide company, not the parent company of Bluegreen. I don't know of a single timeshare company that can sell its product without lying in these times. It is always better to rent than to be stuck with something that diminishes in value by 90% the minute you sign your check.

Your Bluegreen contract can be canceled, even if you are past the rescission date: somebonus@yahoo.com

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HappyBGOwner
Lititz, US
Jun 09, 2009 8:57 pm EDT

Sowen- you either did not receive a proper explanation of how the club works, or did not pay attention. As Mankinholes said, it doesn't matter where you are deeded. We are new owners too, bought 5, 000 points (10, 000 biennially) in Fall 2008. Bought in Shenandoah, deeded out of Vegas, and had no problem booking 5 nights in June 2009 at Shenandoah, 6 nights in April 2010 at Pono Kai, 2 bonus nights in Hershey April 2009, 2 bonus nights in Atlantic City May 2009, and a RCI hot deal week in the Poconos Feb 2009. And it all cost much less than if we paid for hotel rooms for all that! Visit the website or join one of the owner forums and learn how to use it and enjoy it instead of whining. It's not rocket science! Try what we did and call on a couple Monday mornings to check availability on resorts you are interested in, you will soon see which ones are hardest to get. Save your points for the hardest one first. If you find it difficult to book 11 months out, you'll have to settle for less popular resorts, but seriously there is no reason Bluegreen ownership can't work to your advantage!

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Bluegreen Vacations sales staff

Just stayed at the bluegreen resort in Pigeon Forge. Had free tickets for a show so we had to do the sales pitch. Our gat Odessa was as phoney as they come. She insists that she won't bother her if we do not purchase. But I was walking behind her to get my grandson from the play room and she was as catty as they come. She should watch what she says as I was following her.
Of course they try to shame you into purchasing a resort share as if your a lowlife if you don't take these fabulous vacations.
Also they threw in the christian thing to spend time with your family.
And the 1 1/2 hours ends up 3 as they tag team you over and over with offers.
I will accept the free tickets, but I will not purchase a time share.
I stay as guests of the owner who has paid for the points and has the deed for tax write offs.
The condo at Laurel Falls was very nice and clean. The stay was very enjoyable. Keeps you off the downtown area.

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Jinangie144
, US
Feb 22, 2009 11:16 am EST

We had a tour at Harbour lights on Feb. 21st. We checked in at around 11:30. Our time for touring was 12:00. There were a few people ahead of us and a lot more came in after us. We actually sat and talked to a couple that came about 20 to 30 minutes after us. They were one of the first called. We waited until around 12:20 and I WENT TO ASK QUESTONS. They had misplaced our paper work. They said someone would be right with us. About 5 more minutes passed and we told them we were leaving. I think this place stinks. People take their time to go there and they get treated this way. We had a 40 min ride plus gas to get there. We were offered 75.00 +vacation + family pic to do this. We got nothing except our time and gas to go there for nothing. They didn't even seem to care. I think this place is a scam. I have family that travels down here a lot and as of now I would not recommended this place to them.

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Jim in Texas
San Ant, US
May 28, 2009 3:41 pm EDT
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If you've bought a Bluegreen timeshare and you feel you've been cheated, it may be possible to cancel the contract. Email me at somebonus@yahoo.com

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Bluegreen Vacations fraudulent company

Have checked several cruise offers from Bluegreen, for which you have to belong to their Travelers Plus program for an annual fee. In every case, the cruise can be booked for $50 to $100 less per person by dealing directly with the cruise line.

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shu
o fallon, US
May 27, 2010 10:39 am EDT

Well...I discovered the deal with these Bluegreen cheerleaders.
Ever wondered why someone would come to a consumer complaints site and cheer on the bad guys, the rip off artists, scamsters, crooks and thieves (Bluegreen). I just didn't get it...until I did some research. These guys are paid "REPUTATION DEFENDERS". Companies pay these dirt bags to scour the internet and DEFEND thier practices.
Proof: Google the following words "reputation defense".

[censor] working for [censor]

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Jim in Texas
San Ant, US
May 28, 2009 3:38 pm EDT
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If you need help canceling your Bluegreen Timeshare contract, please email me:

somebonus@yahoo.com

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Lord Mankinholes
Rossendale, GB
Apr 13, 2009 5:44 pm EDT
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I have today just made a resevation for a 3 bed cottage in Scotland using travellers plus and paid $415 for the week this works out to be 288 GBP. To book this through the resort would have cost me 795 GPB,

So it can work

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Bluegreen Vacations rude workers and getting scammed

we also were coerced into buying BLuegreen
We were on our second honeymoon ( gatlingsburg tn ) which they had promised that would be free and man was that a lie

1. During the initial first meeting we were told that we had to be 25 years or older to actually own anything. WE told them that I was 24 and my husband was 23 at the time and the representative had to go talk to their manager and after sometime came back and started.
2. After telling Ted several times that we were not interested he would change the subject and start talking about his wife and then would come back to the scam once he had talked our ears off
3. We were told that we could not leave until we had bought into it or we would have to fork out the money to pay for our trip to TN after driving from MI there was no free trip that was promised. The meeting lasted for four hours and we had got up 3 times to walk out and we told that he would give us a better deal
4. We were given a personal phone number to reach Ted but were also told that he no longer worked there and that we would have to contact the mortgage department which we did on several occasions and the only advice they gave us was to pay or get an attorney. Also we left several messages once we had left to get out of it because we had 10 days and no one called us back.
5. We called 5 different departments to get an answer and no one returned any of our phone calls
6. By now they had taken out a monthly fee and also spun on us the maintenance fee which was never talked about prior.
7. We now had paid over a couple thousand dollars and we realize we cannot recover the money we just want out of it. WE had tried to do it the right way by calling and canceling within the first 10 days and they purposely never returned a single phone call. They said if at anytime we run into a financial bind to contact Ted personally and he would help us and buy it back. But we tried canceling it within the time period talked about in the contract any nothing.
8. In summary we tried to someone but were always sent to an answering machine, put on hold or told they would call us back. We have talked to the BBB of East Tennessee and they are seeing what they can do also.
9. And this last women Judy called us let us know that a complaint that we had filed with the main head quarters really bothered her because she knew Ted and that would call the head quarters and give us a call back with something...Well once again she hasn't returned any of our phone calls...surprise surprise

We would be willing to do whatever it takes so they will stop threatening us with our credit and interest rate. If there is any action being taken feel free to contact us at [protected]@yahoo.com or [protected]...I hope that get put out

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shu
o fallon, US
May 19, 2010 8:32 am EDT

Well...I discovered the deal with these Bluegreen cheerleaders.
Ever wondered why someone would come to a consumer complaints site and cheer on the bad guys, the rip off artists, scamsters, crooks and thieves (Bluegreen). I just didn't get it...until I did some research. These guys are paid "REPUTATION DEFENDERS". Companies pay these dirt bags to scour the internet and DEFEND thier practices.
Proof: Google the following words "reputation defense".

[censor] working for [censor].

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shu
o fallon, US
Apr 09, 2010 1:45 pm EDT

There is a potential Class Action in the works. There is an attorney currently gathering potential plaintiffs. If you would like the information on how to contact them in joining a possible Class Action suit against Bluegreen please contact me. cybershu@yahoo.com

It is my opinion that Bluegreen is an evil corporation that cheats hard working Americans out of their money.

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Bluegreen Vacations unauthorized charges

We were approached in a sport store about a wonderful vacation opportunity for free, all for a 90 minute sales pitch for the best time share in the world. We had to provide our own transportation, and they put us up in some crappy out of the way hotel for our 'vacation'. After more than 4 hours of pitching this wonderful opportunity, they got us. I admit we were stupid. We paid $10, 000 for our deed in South Carolina, and away we went, with promises of grandeur. Since that initial purchase, and after they got our money, we have only been able to book one vacation in four years. Every year we pay over $700 in maintenance fees for nothing. At any given time or day, you can call them until you're blue in the face, and you will be told, every single time, that there are no properties available, anywhere, for any date you give them. If you refuse to pay your maintenance and yearly dues, you will be sent to collections, and they charge you more than 30% extra for their services. I just got scammed out of $1200 so that my credit would not be affected. There was nothing else I could do. I'm ready to explode.

I have been perusing the internet and have come across hundreds of complaints about this same corporation, all with the same exact problems. I have signed up for class action lawsuits, and have come across one web site who is seeking names to start another. If you have been ripped off as I have, and are desperate for some kind of way out of this nightmare, call them at [protected]. I know there are thousands if not more people out there with the same issues. Maybe together we can get this corporation shut down and stop ripping people off.

We were ignorant and did not do any information seeking about this place, but they get you at the sales pitch. Promises, promises, promises, until you sign on the dotted line. Then, they are finished with you. You will NOT get a vacation at any of their resorts, and you will lose every single point that you have earned with them, unable to use them.

I am desperate to get out of this madness, but at the same time, I want my money back, all of it. And, I wouldn't be upset to get something extra for the nightmares we have endured.

If anyone knows of a class action suit, please contact me for signup. For that matter, if anyone knows any kind of way to get me out of this nightmare, please let me know. Hopefully, together, we can shut this ripoff scam vacation club down! I need help, as well as thousands of others who feel up against a wall.

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Chart
Waldo, US
Jul 09, 2009 3:08 pm EDT

We were so excited to purchase points at Big Cedar-but it turns out big Cedar never has time for us. I told my husband when we purchased the points that all I wanted to do was to be able to take the grandkids to Big Cedar; but as it turns out, there's never any, any, any time at Big Cedar to be able to use my measly 6000 points (we couldn't afford more!) unless maybe, just maybe, we want to go in the dead of winter when the grandkids wouldn't be able to do any of the fun water activities that are offered. I called in March to get some time this summer and was told everything was booked there until October! I just wish we hadn't been so gullible. We are paying sooooo much for soooo little! I thought that since the sales "pitcher" was from my hometown (Magnolia) that I could trust him. Boy, was I fooled! I hope he somehow gets this message because there is no way to contact him directly (naturally)!

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DaliaH
Addison, US
Feb 25, 2009 10:44 pm EST
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I am a new BlueGreen owner. I too see that getting a reservation is not hard at all. If you book ahead of time, you should be fine. Good luck though. Those maintenance fees are annoying.

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Lord Mankinholes
Rossendale, GB
Feb 25, 2009 4:21 pm EST
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yes and pay money up front

Scam Scam Scam

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Angie
Beckley, US
Feb 24, 2009 7:51 pm EST

There is a gentleman by the name of Ron Walker who has a lawsuit against Bluegreen.
His email address is flatpicker133@hotmail.com

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Lord Mankinholes
Rossendale, GB
Feb 23, 2009 8:39 pm EST
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In the 5 years I have been an owner I have NEVER YET FAILED to get the reservation I have been seeking even in school holiday time.
This year we have Miami, the Keys and back to Miami a total of 21 nights all back to back and made with no problem at all

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Bluegreen Vacations cancelled my trip and would not refund my airfare

Bluegreen called me on Feb. 1 to confirm my trip to Aruba on Feb. 20. They re-confirmed my info, but when I told them I had lost my job since agreeing to go on the trip last year, they decided to cancel me. Here's the kicker. They refused to reimburse me for my airfare which I paid for! I was ok with them cancelling the trip due to my unemployment. But since THEY are the ones who chose to cancel, they should reimburse me for my airfare. What an unprofessional operation! Never do business with these people.

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Lord Mankinholes
Rossendale, GB
Feb 25, 2009 4:30 pm EST
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Just to add to above

You are asking a company to compensate you for NOT being in a position to buy their product.

Have you tried this trick on Wal-Mart, load stuff into a cart get to the check out tell them you have lost your job and can the give you some money to cover the cost of your gas to get from home to the supermarket.

Answers on a postcard to ...

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Lord Mankinholes
Rossendale, GB
Feb 25, 2009 4:26 pm EST
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Come you have no job and noway to buy a timeshare so yes thats why BG cancelled your trip but to expect them to refund your airfare is a no go you should claim of your travel insurance.

You do have Travel Insurance don't you.

But why did you tell them in the first place you should have gone and then just have said sorry but no thank you

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7:05 pm EST
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Bluegreen Vacations timeshare

We had taken what was supposed to be a 90 minute visit to a resort location to receive free tickets to an amusement park and a restaurant. We wound up spending approximately 4 hours there, where some very good salespersons sweet talked us into buying a timeshare at their resorts. It all sounded very good and we were capitavated. Our original trip was very limited so our amusement park trip was shortened because of the time we spent with them. They said they would give us another free trip if we would stop by the resort and let them tell us more about our timeshare. At the time we could make the payments on our first purchase but we soon learned they had talked us into upgrading for a better deal, and not being very concientious about this stuff we were roped into another deal which we cannot afford on our income. We didn't know there would be so many hidden fees. This has been very stressful on us as we are both senior citizens and just want out of the whole ordeal. It is a great burden on us. We have not used any timeshare at all.

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Bluegreen Vacations - law suit

Ladies and Gentlemen I have retained a lawyer to file a class action suit against Bluegreen Vacations / Resorts. Some of you have been in contact with me about this earlier but it is time for action. I met with the lawyer Jan. 16 2009 in Charlotte, NC and gave him the information along with the stories some of you sent me earlier. According to the lawyer...

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Bluegreen Vacations still waiting

Does anyone know what the foreclosure process for Bluegreen is? Do the take a cut of your wages first or go straight to foreclosure? We can't seem to get any help or answers from Bluegreen during our financial crisis, so we are now deliquent on our loan.. I am so unhappy with Bluegreen I would even let it go into foreclosure just to get the "monkey" off my back. They lied to us so much it's hard to tell what the truth really was. they have beautiful resorts and plenty to do when you are at them, but the fees are killing us. My husband has been laid off and it is now out of our reach to keep it. We have it for sale but no luck there? So if anyone has any answers for me I would really appreciate.
Pearl

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Bluegreen Vacations unauthorized billing

I am an ex employee of destination adventures. They call consumers and offer them 3 day 2 night vacations to places like Branson, Pigeon Forge, Orlando and Myrtle Beach. There are a number of things consumers should be aware of:

Every customer since 2004 has their Name, Address, phone Number, Credit Card number Expiration Date and v Key or Bank Account Number recorded on 'sales sheets' these sales sheets are freely passed out, with none of the information omitted, to every employee of destination adventures. destination adventures hires anyone who applies. If you have done business with this company multiple FELONS have had access to your personal and private information. The company is run by a man with multiple felonies including ones for 'ponzi' schemes.

I have personally seen employees taking home customer credit card information on several, several occasions. The was one customer in particular, Johhny Goodgame, a 90 year old woman who was sold 9 different packages in one year (you can only use one at a time and they expire in 12 months) Another Employee used a customers credit card information to pay his cell phone bill and electric bill.

Destination Adventures is a 3rd party marketing company for Bass Pro Shops and Bluegreen resorts. Call Bass Pro Shops and Bluegreen resorts and tell them you do not want this company having access to your private information.

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AULTIMATE
lake station, US
Sep 06, 2010 9:14 pm EDT

I went on 1 trip 6 months a go and loved it... Told the sales guy that I was not going to buy a time share and never got asked again. Was told things were done different now and we thought it rocked.

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shu
o fallon, US
Apr 21, 2010 9:34 am EDT

Yep...Whatever it takes buddy. People need to know about you and your company.

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Lord Mankinholes
Rossendale, GB
Apr 19, 2010 5:40 pm EDT
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copy and past again I see

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shu
o fallon, US
Apr 19, 2010 2:05 pm EDT

Hey [censored]s...how's is going!
I see your over here at RipOff.com spewing more of your Bluegreen lies.
Copy and Paste this you septic dweller.
I find it hilarious that your profile says you live in England. Hahaha...PROOF POSITIVE [censored]S HERE IS A PAID BLUEGREEN EMPLOYEE!

lots of words no real facts: FACT: Bluegreen has a Better Business Bureau Rating of "F" in West FL Where Headquarters is.

no idea of how the system works: FACT: Here's how the system works A$$ Hole - BG makes promises they know they can't keep, unsuspecting people purchase what they have been told is the next great thing in Vacationing, people then discover they CANT go where they want when they want, they CANT sell it back to Bluegreen, Their Fees go up every year by 15-20%.

Copy and Paste this you ###.

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Lord Mankinholes
Rossendale, GB
Apr 18, 2010 6:32 pm EDT
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Shu,

I see you can now cut and paste thats got to be an improvement

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shu
o fallon, US
Apr 14, 2010 10:26 am EDT

Bluegreen is singly the most unethical, immoral and desestible company in business today. Their sales sluts will use high pressure and out right lies to sucker people in. Then...after you've signed your name to their contract you discover on page 4 of the public offering Bluegreen is not liable for any promises made by their sales agents. Unbelievable. These parasites are without questions the lowest form of trash.

You will not get any of what your told, or shown your going to get...none of it.

They will steal your money and if you refuse to pay they will ruin your credit and threat YOU with legal action...that is incredible. What a band of puss trolls.

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john d. davis jr.
Charleston, US
Apr 13, 2010 10:10 pm EDT

I was informed by a respresentaive from financial services named Samantha that my club dues bill was sent to collectiions even though it is not due until April 27, 2010. I asked how can I pay a bill if I don't receive a bill to make payement. She refused to provide me a copy of the bill and I stated to her that I will report this to the Better Business Bureau because I feel that if they have done this to me they are doing this to other customers. This may be a method to have collection agencies get extra funds fror paying bluegreen a kickback on these erroneous billing situations. This is a form of fraudulent practices or somew scheme to enhance their coffers on erroneous collection transactions.

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LisaCooper1271
Frisco, US
Jul 15, 2009 8:05 pm EDT

Fraudulent. The company offered cruise through Carnival at 250.00 per person. I bought 2 tickets. Believe me, I asked every question in the book about the offer. I have tryed to book the cruise in Dec. 08, March 09, and July 09. There is nothing available, from Galveston, TX unless we pay an enourmous upgrade of 1450.00. They are deceiving and fraudulent to what they are selling. I called Carnival Cruise Lines today and they are not sold out of the economy rooms, as a matter of fact, there are many available. Vacation Tour and Travel need to have their doors closed

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