Surprise - No 24 hour response time. I contacted my bank immediately and filed dispute claim. I then placed another significant order with them to see if the 50% Blooms Reward offer appeared this time. Again it does NOT. (I had printed out all screens and final order documentation showing Blooms and my Bank rep what the web site looked like during each step of the order.) Again, there is nothing about joining the Blooms Reward in order to get the 50% off the order. So, I'm not sure why Mikki is seeing the discount info all over the page when she's placing the order and I am not... Wierd.
I finally get a call back from Blooms Reward supervisor (48 hours later). She was rather rude and told me that I had to have registered for the Blooms Reward program to get the 50% discount and that I assigned a password to my account. I KNOW that I did not do this and I have the documentation (printed screens) to prove it. When I told her I would need to see their records substantiating this claim, she told me that she could not provide that info. In other words, she could not produce the document that says I willingly enrolled in the program.
$9.95 has since been credited to my account as a result of the claim I filed with my bank. Keep an eye on your account - Blooms transactions appear to take a couple of days before activity appears on your account. I will not be doing any more business with them.