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Bloomex Complaints - Bloomex changed flowers from Tulips to Iris without consent

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Bloomex

Posted: 2008-08-05 by Karim [send email]
Bloomex changed flowers from Tulips to Iris without consent
Complaint Rating:  0 % with 0 votes
Company information:
Bloomex
9 Capella Crt.
Ottawa, Ontario
Canada
Phone: 1-888-912-5666
bloomex.ca

This company is awful. They are only good with you until you pay. They delivered wrong flowers (changed Tulips to Iris) and did the delivery one day late. Customer service, in case you need to fix/correct problems, is a big joke. This company seems to be run by con artists. Beware and do proper research before paying! You should report them to consumer safety and protection if they mess up your order and run away with your money as well.
Comments Canada Flowers Delivery
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Comments

19 days ago by Melissa [send email]
Tulips are so rarely in season. They certainly wouldn't be in the middle of August. I can understand why someone would have substituted a nice and far more valuable flower for one that they obviously didn't have that time of year.

Didn't you read the substitution policy on their website that you agreed to when you ordered the flowers? It's one thing to receive dead awful flowers, then get dissed by customer service, then come on here and complain, but it's another to be pissed off because the florist did something nice and sent out better flowers than the ones you ordered.
16 days ago by John [send email]
I ordered flowers and chocolate, They arrived late, The box was left outside, The delivery person didn't even buzz, Wrong flowers... Chocolate was melty, Flowers looked like someone just grabbed them, Threw a tie around it and dropped them in. Anyone could have grabbed the package easily, I can not believe they didn't even buzz or knock or something.

I emailed them, Did not receive any replies back, I got an email about the change because the flowers were out of stock but it was on the day of delivery and just a few moments before the dead line.

They didn't add the card, It was missing...

Yes the person was home at the time too waiting for them... I am very unpleased and will never do business with them again ever...

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