Complaint Rating:

Company information:
Bloomex
Vancouver, British Columbia
Canada

Bloomex is absolutely terrible. They must rely on the fact that it is hard for recipients to tell the 'giver' that their gift was so bad. My (long distance) boyfriend has used them a couple of times and I don't have the heart to tell him how horrible the flowers are when they arrive. The pictures and descriptions on the website are all lovely. The flowers that arrive are wilted and brown. There is none of the promised variety or 'filler' greens/baby's breath. There is also no customer service if you try to complain. No one answers the phone and they refuse to do anything about the terrible service. I'm going to have to go through the uncomfortable process of telling my boyfriend this time because it kills me that he's spending so much money on such a terrible product.