Complaint Rating:

Company information:
Bunch's Collision Center
122 County Lane
Jacksboro, Tennessee
United States
Phone: 423 562-3016

When my husband and I were shopping around for a steel building, we already knew what we were looking for- a 50'X90' with 4 garage doors and 3 entry doos. One of the entry doors was to go in the front center of the building with 2 garage doors on each side of it. The remaining 2 entry doors were to go one on each side of the building to meet fire code. We were ecstatic when the salesman (Woody) told us he had just what we wanted- in fact it was already in production - but the customer had defaulted, so we could have it at a discount. Great!
We asked for a drawing of the building and was told they couldn't send it until we put down a deposit...buyer beware!! Anyway we didn't put the deposit down at that time...but then Woody calls us and says the building is fixing to be pulled from production!!! Oh no, we'll lose our discount- out comes the mastercard and we put down the $7, 000.00 deposit. I receive our drawings shortly after - a shell of a building that I had to draw my doors on?? I then dropped them off with the building inspector, who signed off on them and sent them back to United. A couple days later I receive a fax - they need more money because of my revisions and the building no longer meets code. 1st off I didn't add anything else just put the doors on the building like we had discussed and it was already "in production" Remember? We refused to pay the additional $4500.00, we also found out that the engineer (Jack) called our building inspector to enlighten him that our building would no longer meet code. My husband called to talk to Woody, maybe he could straighten this out - all we wanted was the builing we had ordered at the original price quoted to us. His phone call was intercepted and he was told he did not need to talk to Woody that Woody no longer had our paperwork!!! We were grossly mislead on this "in production'" project and they are refusing to refund our money. BUYER BEWARE!!!