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Billing Issues
Complaint Rating: 
Company information: XM Radio DC, Washington United States
Called xm 1/11/08 to take advantage of special pricing promotion. Called back on 1/20/08 to cancel because I still had not activated the radio. Rep offerred me 3 free months and told me that I would not be billed any further if I did not want the service after that (no need to call back in). Never activated the radio but a few months later got a bill. Have been calling them ever since and they keep telling me they will research and get back to me but never do.
It is very difficult to cancel service with these guys and they will lie to you to get you to renew. Buyer beware!
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