Complaint Rating:

Company information:
Direct TV
United States

I have had service with direct for only two months and have seen several instances of randomly added charges to my account. These are charges for services or upgrades that I did not request. When I called customer service to get these removed they remove only a portion of the charge (pro-rated) even though I never asked for these in the first place. I am sure there are many customers that do not review their billing details and these charges go undetected.