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Direct TV Complaints - Billing customer service extra fees

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Direct TV

Posted: 2007-11-29 by John Bradshaw [send email]
Billing customer service extra fees
Complaint Rating:  0 % with 0 votes
Company information:
Direct TV
5205 w 28th ave
Wheat Ridge, Colorado
United States
Phone: 3032332596
www.directv.com

They have the worst customer service. we received a bill that had 80 dollars worth of ppv. they said they were gonna credit it 3 months ago. Its now added back into our bill. we paid by debt card and authorized our payment of 65 dollars then we received our bank statement they authorized 2 payments of 10.99 and 2 payments of 14.99 with out our permission now i had to close my bank card and wait for a new one while they investigate. Im pissed so then i gop to call to cancel they want to charge me 120 fee to disconnect its been 12 months and the early disconnect is on the dvr player i already bought. Im so upset my 65 dollar bill is turning into a 400 bill and its ridiculous. Other people need to be warned.
Comments United States Satellite & Cable TV
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Comments

21 days ago by Robert Loar [send email]
i sign up for verizon 99 dollar pkg which included tv. Direst tv keep over billing me and refused to turn bill over to verizon. The Fcc need to shut down this companies that scam people. They broke the agreement and they expect me to pay them the fee for early termatiom
16 days ago by Raquel [send email]
I am going thru a similar thing with direct tv a suspended account due to awaiting HOA installation approval turned into an unauthorized charge to my debit card of $673.04. It's fraudulant!!!

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