Complaint Rating:

Company information:
Cricket
Tennessee
United States
mycricket.com

Ever been completely SCREWED by Cricket? Do you call and call but can't get a live person on the phone who knows what they are doing and does what they say they will do? Ever get looped around their automated system and can't get a supervisor or the manager's name?

Well I have done the research for you!!!

I just got off of the phone with their parent company and here is what you need to solve your problem:

Leap Wireless 1-858-882-6000. Keep trying if you get voicemail. Don't leave a message. Someone will eventually answer if you keep calling. It is a toll free number. Tell them you want to escalate a complaint against Cricket. The person answering will ask you how you got the number. Cricket's own website advises that Leap is their parent company. I Googled Leap and got the number.

Ask for the Escalations Department and tell them your problem. If you want to send something in writing, the Escalations Department fax number is 1-720-374-9125.

Cricket's Legal Department number is: 1-858-882-9301.
The address of the Legal Department is: 10307 Pacific Center Court, San Diego, CA 92121

Go get 'em!!!