Complaint Rating:

Company information:
Bell Canada
Waterloo, Ontario
Canada
Phone: 519-569-0344

Over billed many times, offered same rate to be billed as Rogers is offering to go to Rogers services. Bell says will do the same but does not.
Every 2 months or so I have to book time off to call and be on the phone with Bell Headoffice to get these billing fixed repeatedly.
They now deny the offer, tell me Im billed at higher basic rate, when it should be lowest rate.
I have services of hearing other people on my line, I have recorded some conversations for proof I can hear deals about investments, credit cards, people talking of someones funneral, someone speaking of art work being bought, and another lady talking of investments and work being done at Rhona as in rebuilding the building there.
This is redic, lack of privacey and lack of faith in Bell more and more. I can not stress enough to complain and call the head office and demand compensation for bad lines, over billing - it would be fraud if they took more money from your bank account then you had agreed to with them monthly - but they try.