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Big Island Recovery Complaints - false claims/advertising

Review all Big Island Recovery complaints

Big Island Recovery

Posted: 2009-06-25 by   pua, hawaii
false claims/advertising
Complaint Rating:  50 % with 2 votes
Company information:
Big Island Recover
Kona, Hawaii
United States
bigislandrecovery.com

Think Twice before signing up. Many people have problems with alcohol/drug addiction and seek help. But if you need need help, think twice before entering Big Island Recovery. I felt unsafe and the program had no direction. There was no yoga, no healing, no rest, no one-on-one counseling. The website is misleading. My problem made me vulnerable and I needed one on one attention, counseling, and a place to heal. BIR was the opposite. I felt unsafe and like I was in a military camp. I left after 7 days, and received NO REFUND for the remaining days. It was a nightmare. The original doctor in charge of addiction has left - he was their only asset. so THINK TWICE.
Comments United States Rehabilitation Centers
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 130 days ago by   lexris 0 Votes
I spent 60 days at Big Island Recovery and thank god! It sounds like you still are not ready to surrender. They treated me with respect and have fabulous homes and a great staff. 7 days you need help!

Larry C NYC
 130 days ago by   trbltom 0 Votes
i agree with Larry C... Big Island Recovery is a God Send. They have helped a lot of people who are extremely happy... This just sounds like sour grapes to me from someone not ready to commit.
TrblTom California
 127 days ago by   Chelsee 0 Votes
I live on Oahu and have heard negative reports about the Big Island Recovery.
 127 days ago by   Chelsee 0 Votes
Yeah, you are right. I do have sour grapes. Big Island Recovery is just not for everyone. So to elaborate on the safety issue (ie explain the grapes). This is what happened - 1) a residential facility simply cannot have an unlocked door policy when men and women are housed together and the night attendant is asleep on the couch 2) I was given my medication by the nurse - it was the wrong pill 3) I witnessed physical violence between two house members 4) I had one one-on-one session with the addiction doctor in severn days 5) the director yelled and spat in my face "what is your problem" when I asked to leave. Yes, some people can be helped there, it just was not for me. 7 days was enough for me @ BIR - clean and sober over 10 months now...
 125 days ago by   Carol S 0 Votes
Whomever you are Chelsee or Pua, good for you for staying sober. been there, done that. I was in a California treatment facility and left after 3 days! It is impossible to focus on sobriety when you are concerned about your personal safety. hypnotherapy and believe it or not relocating helped for me. Carol S
 125 days ago by   Pua 0 Votes
Thank you Carol for your nice words. Sorry for the confusion. I commented from Chelsee's computer so it went under her name - she was encouraging me to elaborate of the safety issue. She also was the one advising me to speak to a therapist before entering Big Island Recovery. I should have listened - I would have avoided the horrendous experience and save thousands of $. So for everyone out there, considering residential treatment. Just investigate the place, and talk to people - friends, family and professionals. There are many treatments available out there and as I said before, Big Island Recovery is not for everyone. God Bless, Pua

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