Enjoy all the features! Create an account or Sign In
The most trusted and popular consumer complaints website  

Big Chief Cigarettes Complaints & Reviews - I want justice!

Big Chief Cigarettes Contacts & Informations

Big Chief Cigarettes

Posted:    

I want justice!

Complaint Rating:  100 % with 7 votes
100% 7
Contact information:
Big Chief Cigarettes
United States
bigchiefcigarettes.com
I have been a customer of Big Chief Cigarettes for at least 4 years. I have never had any trouble getting my order in a timely manner, and trusted their integrity. I placed my usual order on October 3, 2008, and they took the money out of my account shortly after that. After I had not received my order after 3 weeks, I became concerned. My order status was processed, and was still in the notifying warehouse stage, and has remained in that state to this very day.

I have contacted them by email 4 times, and they have not replied to these emails, even though they state that they will reply to emails within 48 hours in their recorded message. I have called repeatedly, and either get a busy signal, or a recorded message.

Now, I am out $155.00, and have no idea if the company went out of business, or if they took all the money and ran. I want either my money back or my cigarettes.

I want justice!
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges
Share with others:  
Was the above complaint useful to you?     
More Big Chief Cigarettes complaints
Big Chief Cigarettes - Always busy


Comments

Sort by: Date | Rating
 29th of Nov, 2008 by    0 Votes
I've been ordering for yrs too. I had a major delay on my last order. Took well over a month to receive, but at least I got them. I gave up calling & began using their contact email at website. I did receive 2 emails in response. I was told they were moving their distribution center & trying to catch up. Following my third seething email, I was given a $20 store credit which I used last week b/c I wasn't about to give that up. It has now been 4 business days & my order has yet to be processed ... btw, that's the step BEFORE notifying the whse of my order!! I won't be using them after this order.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Share with Others

Contact Us

Videos

Dumb Ways to Waste Money on Tech
Dumb Ways to Waste Money on Tech
more videos More Videos
RSS Feed
bdomains.com