Complaint Rating:

Company information:
Advanta Bank Corp.
United States
www.advantabankcorp.com

I noticed my interest rate went from 7.99 to 19.99%. When I called I spoke to Joann she put me on hold for several minutes when she returned she said she could not find a reason for this that my account was in good standing. She then said that back in May they had sent out a letter stating they were restructuring thousands of accounts (I never received any letter) I asked to speak to her supervisor. He also had no explanation except because of the economy they were raising rates and said he could not do anything about it. I told him I have excellent credit why would I keep this card and pay this high rate! He said take your resources and do what you have to do. Advanta Bank is ripping people off!!