Complaint Rating:

Company information:
BestBuy
East
Cincinnati, Ohio
United States

I purchased a keyboard from them. When I got it home, my wife tried it for a week or so and could not get used to it.

I had the receipt and got back to the store to return it just after the 30 day return policy. I had it in the original package and it obviously had no wear on it at all.

They would not even consider refunding my money. That STINKS!

I can see refund policies protecting stores from people trying to return obviously USED or MISUSED products, but there was no way they would take this one back.

Also, said the product was no longer in the computer so, they couldn't take it back even if they wanted to becuase they had no code for it.

Sounded pretty lame to me!