Complaint Rating:

Company information:
Best Buy
United States
bestbuy.com

My husband and I bought a fridge from best buy. The Price was great for a Maytag bottom freezer fridge. We are very happy with the product but not with best buy's delivery svc. They bought the fridge on the day we wanted it to be delivered and then informed us that they could not bring it inside the house due to a staircase in the entry way. The salesperson did not ask us anything about the layout of our home. We had no fridge the old one went out. We had to wait 4 more days for redelivery.